Windows is not genuine error:0x80070005


  1. Posts : 1
    Windows 7 Ultimate 64 Bit
       #1

    Windows is not genuine error:0x80070005


    hello there.
    Messages are coming up when i log in and when i try to run windows update, saying this copy of windows is not genuine, with an error code of 0x80070005.

    Code:
    Here are MCAdiag.exe output:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {737FCF84-5E30-4E04-BE45-CAB6883E660B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.141211-1742
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Access 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{737FCF84-5E30-4E04-BE45-CAB6883E660B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3133108124-1579233206-4286833649</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>2.00</Version><SMBIOSVersion major="2" minor="6"/><Date>20120509000000.000000+000</Date></BIOS><HWID>B2033D07018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-00E0-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>25A0CA852926D86</Val><Hash>xjGc8/Od4N3VZaYci2/+4LuZMiU=</Hash><Pid>89458-707-0209154-63143</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0015-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Access 2007</Name><Ver>12</Ver><Val>6244EE814944F0A</Val><Hash>b+ZZk0VmmDIiMOg+Yca/nUVFPkE=</Hash><Pid>79284-901-6044482-62163</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46 
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:1:2015 16:38
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqggNxKJpF9+3XpixJYCW1yeqv9cXQ==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            TOSCPL        TOSCPL00
      FACP            TOSCPL        TOSCPL00
      HPET            TOSCPL        TOSCPL00
      MCFG            TOSCPL        TOSCPL00
      ASF!            TOSCPL        TOSCPL00
      SLIC            TOSCPL        TOSCPL00
      SSDT            PmRef        CpuPm
      UEFI            PTL           PTLBUFÛ
      UEFI            PTL           PTLBUFÛ
      UEFI            PTL           PTLBUFÛ
    Any help would be greatly appreciated!
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    lewis12642 said:
    Windows Product ID: 00426-OEM-8992662-00006
    Product Name: Windows 7 Ultimate
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC TOSCPL TOSCPL00
    FACP TOSCPL TOSCPL00
    HPET TOSCPL TOSCPL00
    MCFG TOSCPL TOSCPL00
    ASF! TOSCPL TOSCPL00
    SLIC TOSCPL TOSCPL00
    SSDT PmRef CpuPm
    UEFI PTL PTLBUFÛ
    UEFI PTL PTLBUFÛ
    UEFI PTL PTLBUFÛ
    Looks like a ACER/GATEWAY/PACKARD OEM on a Toshiba machine. Install the original OS that came with the machine.
      My Computer


 

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