Service Pack won't install


  1. Posts : 26
    Windows 4 Ultimate 64 bit
       #1

    Service Pack won't install


    Hi,

    Every time I start up my machine I get the following message from Windows (I'm using Windows 7 Ultimate 64 Bit):

    Configuring Service Pack
    0% complete
    Do not turn off your computer

    This remains completely unchanged for about 10 minutes then changes to:

    Failure configuring Service Pack
    Reverting changes

    Does anyone know how I can fix this or stop it from happening?

    Many thanks.

    SJ.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Please download the tool linked below, run it as Administrator and upload the resulting .zip file to your next post.


    Download

      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Please follow the Windows Update Posting Instructions
    and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    Please also post the C:\Windows\windowsudpate.log file
      My Computer


 

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