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Windows 7: Windows Update Errors 80246007, 80070002

19 Oct 2015   #1
mfoco

Windows 7 Pro x64 SP1
 
 
Windows Update Errors 80246007, 80070002

I was getting errors 800B0100 with 10 Windows Updates. It keeps trying to install them every time the PC is shut down.

Upon running CheckSUR (with KB3045999, KB3046306, KB3046482, KB2952664 and KB2990214 downloads from MS saved to the C:\Windows\CheckSur\Packages folder), I now get errors 80246007 and 80070002.

CheckSUR.log, CheckSUR.persist.log and sfcdetails.txt attached. Can anyone advise what my next step could be? Thanks.




Attached Files
File Type: log CheckSUR.log (38.7 KB, 1 views)
File Type: log CheckSUR.persist.log (239.6 KB, 0 views)
File Type: txt sfcdetails.txt (45.2 KB, 1 views)
My System SpecsSystem Spec
.
20 Oct 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the output from the CheckSUR scan
Code:
Summary:
Seconds executed: 780
 Found 116 errors
  CSI Manifest All Zeros Total count: 69
  CBS MUM Corrupt Total count: 28
  CBS Catalog Corrupt Total count: 19

Unavailable repair files:
	winsxs\manifests\amd64_929e25daadb69a044404b6ec520520f8_31bf3856ad364e35_6.1.7601.23002_none_d0a741698dcce58b.manifest
	winsxs\manifests\amd64_08f68a949ca914c45d8d9912f081425a_31bf3856ad364e35_6.1.7601.18798_none_dbfc960bef900b22.manifest
	winsxs\manifests\amd64_f94a53c53847f6e20449a42057beb379_31bf3856ad364e35_6.1.7601.18803_none_f5ad56fbac1bb24d.manifest
	winsxs\manifests\amd64_481084317d8c49381c01f12067a3fa21_31bf3856ad364e35_6.1.7601.18798_none_f72566ff340bad75.manifest
	winsxs\manifests\amd64_4e0f52caab87524f4a00a62e4f148347_31bf3856ad364e35_6.1.7601.18798_none_296d7072d9a5f0d6.manifest
	winsxs\manifests\amd64_microsoft-windows-w..pdateclient-activex_31bf3856ad364e35_7.6.7601.18804_none_77899a571e87ea0a.manifest
	winsxs\manifests\amd64_67cebaf60e280486e370194e318fb2a8_31bf3856ad364e35_6.1.7601.23002_none_1683ea92a67b5b5f.manifest
	winsxs\manifests\amd64_d8671c73f3022050a3b47692c47fcaa7_31bf3856ad364e35_6.1.7601.23002_none_7fabf8ef12989eaa.manifest
	winsxs\manifests\amd64_98a98e85c9b1bef93737769b0395869e_31bf3856ad364e35_6.1.7601.18798_none_f30b62e9fdd489b6.manifest
	winsxs\manifests\amd64_74ee3a5f368114576f1e7fc392ab0a32_31bf3856ad364e35_6.1.7601.23002_none_c1b0d611fb53f663.manifest
	winsxs\manifests\amd64_77f0357fbf868f6ec507d29719ea6e08_31bf3856ad364e35_6.1.7601.18798_none_3adc06644db7e64f.manifest
	winsxs\manifests\amd64_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7601.18804_en-us_e70f6d001451c7d7.manifest
	winsxs\manifests\wow64_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7601.18804_en-us_f164175248b289d2.manifest
	winsxs\manifests\amd64_141173ffcba2398e4807b85b6e90f5e5_31bf3856ad364e35_6.1.7601.18782_none_f4902845095011d9.manifest
	winsxs\manifests\amd64_3f2609f3b62e09526c2461503e075dbb_31bf3856ad364e35_6.1.7601.23002_none_7871f3048ee54552.manifest
	winsxs\manifests\amd64_64f0f56bf7a4f92da26a5e2b73710616_31bf3856ad364e35_6.1.7601.23002_none_155277db9f90a9cc.manifest
	winsxs\manifests\amd64_957424a5dab117ab2530b12bfa3316c2_31bf3856ad364e35_6.1.7601.18778_none_413969b1b11662a5.manifest
	winsxs\manifests\amd64_81ce1ea124da908da6d68f34ef52b98b_31bf3856ad364e35_6.1.7601.18798_none_9d1a529ebc5de137.manifest
	winsxs\manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7601.18804_en-us_96993dd97e38d538.manifest
	winsxs\manifests\amd64_19987f3d6c3f34e63e55de02a4ee7d66_31bf3856ad364e35_6.1.7601.23002_none_091cac74a642c2e5.manifest
	winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7601.18804_en-us_4e3a145c27580653.manifest
	winsxs\manifests\amd64_05d112bd890fc1e57c377a62c6882bc2_31bf3856ad364e35_6.1.7601.23002_none_4e511f6620b71259.manifest
	winsxs\manifests\amd64_972fa42ab6bde176fd098519084ba227_31bf3856ad364e35_6.1.7601.18798_none_e8f9e44cf7247852.manifest
	winsxs\manifests\amd64_8ccb58959b8ddd10828ba45650c454f8_31bf3856ad364e35_6.1.7601.23002_none_8454d3997e12e833.manifest
	winsxs\manifests\amd64_b4401370a66ee40f1c722e2c941143d0_31bf3856ad364e35_6.1.7601.22982_none_e5ee5ba872308a7a.manifest
	winsxs\manifests\amd64_c29cc2510111a29ef83d1d516f931ef0_31bf3856ad364e35_6.1.7601.23002_none_0812417baf828d0d.manifest
	winsxs\manifests\amd64_4875134a192e2331e88e0fdca22646f1_31bf3856ad364e35_7.6.7601.18804_none_0b7d03752b598d13.manifest
	winsxs\manifests\amd64_aaea924c6b66c0e5d695231a7a694a1e_31bf3856ad364e35_6.1.7601.23002_none_3670dbfd95c673ab.manifest
	winsxs\manifests\amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18803_none_cf98162f99a0f024.manifest
	winsxs\manifests\amd64_b7339e61019a26520268b0b025555a1e_31bf3856ad364e35_6.1.7601.18778_none_1040ed523e871934.manifest
	winsxs\manifests\amd64_5bebd7674ad22e52241fb0bfc3aba891_31bf3856ad364e35_6.1.7601.18798_none_48b33fbec5a84f87.manifest
	winsxs\manifests\amd64_d69cba77ffeb8087ef4f4982478bba7f_31bf3856ad364e35_6.1.7601.23002_none_5f74cdd44d0e50d1.manifest
	winsxs\manifests\amd64_6d6758bbb38d4a9416c380087e75b575_31bf3856ad364e35_6.1.7601.23002_none_d19cda4e4e132b56.manifest
	winsxs\manifests\amd64_microsoft-windows-w..ent-internalupgrade_31bf3856ad364e35_7.6.7601.18804_none_2ba6c3ae8861f6cf.manifest
	winsxs\manifests\amd64_8e34fcc60f13dba1e83389a9ed85804e_31bf3856ad364e35_6.1.7601.23002_none_646f885eabe5fdaa.manifest
	winsxs\manifests\amd64_3a1a32ca0e7988c2d1d8c662a4690d77_31bf3856ad364e35_6.1.7601.22982_none_82c476ad12ad9120.manifest
	winsxs\manifests\amd64_c99bbfec58275cf2816d925cfe22d869_31bf3856ad364e35_6.1.7601.18798_none_831398bd3553a454.manifest
	winsxs\manifests\amd64_ddf1da69f245e00a4e8bb50e3feb584a_31bf3856ad364e35_6.1.7601.18803_none_f1c5c2b04c28588b.manifest
	winsxs\manifests\amd64_6af953e97c9af283b86c7b82161c90d4_31bf3856ad364e35_6.1.7601.18803_none_c57917173ab7f793.manifest
	winsxs\manifests\amd64_83f8b80ec55ab14f8300f371a6d66de4_31bf3856ad364e35_6.1.7601.18798_none_93fe37d182988dda.manifest
	winsxs\manifests\amd64_8c9a8ce2f68c03facf485a5b18e44978_31bf3856ad364e35_6.1.7601.23002_none_ea5a8e822d19d5e9.manifest
	winsxs\manifests\amd64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.18798_none_b6aa527d130a8f2a.manifest
	winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.18798_none_da86610e7967a62c.manifest
	winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.23002_none_c6de00a80706518d.manifest
	winsxs\manifests\amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.23002_none_a5980885e2f61ded.manifest
	winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.18798_none_7fe9bf496c1fb9d5.manifest
	winsxs\manifests\amd64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.18798_none_a4b34422ca1be13d.manifest
	winsxs\manifests\amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.18798_none_0a0e1c38300e82ce.manifest
	winsxs\manifests\amd64_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.23002_none_bc968e3021532e67.manifest
	winsxs\manifests\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.23002_none_1536cf40cc0c556f.manifest
	winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18798_none_c5f93c44ee2c14dd.manifest
	winsxs\manifests\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18803_none_e5dbfeea0fedf9bc.manifest
	winsxs\manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_b7e08b1879495775.manifest
	winsxs\manifests\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.18798_none_14520addb33218bf.manifest
	winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18798_none_ca03d5dbcafff57c.manifest
	winsxs\manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_b767be0f601e369d.manifest
	winsxs\manifests\amd64_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.1.7601.23002_none_25fab2eca8249480.manifest
	winsxs\manifests\amd64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.23002_none_b78f16e02be4cbda.manifest
	winsxs\manifests\amd64_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.18798_none_bbb1c9cd0878f1b7.manifest
	winsxs\manifests\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.23002_none_22706a0dd1472495.manifest
	winsxs\manifests\amd64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.18798_none_98a0bf529391f6dd.manifest
	winsxs\manifests\amd64_microsoft-windows-a..xperience-inventory_31bf3856ad364e35_6.1.7601.18803_none_e87953efe56f7b91.manifest
	winsxs\manifests\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.23002_none_cae89a3ee3da322c.manifest
	winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.23002_none_db6b25719241e2dc.manifest
	winsxs\manifests\amd64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.23002_none_0af2e09b48e8bf7e.manifest
	winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.23002_none_80ce83ac84f9f685.manifest
	winsxs\manifests\amd64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.23002_none_998583b5ac6c338d.manifest
	winsxs\manifests\amd64_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18803_none_6653a2e2609607ab.manifest
	winsxs\manifests\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.18798_none_218ba5aab86ce7e5.manifest
	servicing\packages\Package_117_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_118_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_118_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_119_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_120_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_121_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_121_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_123_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_124_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_124_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_125_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_125_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.9.8.mum
	servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.9.8.mum
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_38_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.9.8.mum
	servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.9.8.mum
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_58_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_58_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_59_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_60_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_61_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_61_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_62_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_63_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_64_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_64_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_74_for_KB2990214~31bf3856ad364e35~amd64~~6.1.1.38.mum
	servicing\packages\Package_91_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_91_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_92_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.9.8.mum
	servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.9.8.mum
	servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.9.8.mum
	servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.9.8.mum
	servicing\packages\Package_for_KB2990214_SP1~31bf3856ad364e35~amd64~~6.1.1.38.mum
	servicing\packages\Package_for_KB3045999_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3045999~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
If it had just been the one update causing the problems, I wouldn't have been too worried - but there are at least 4 updates involved here.
The saving grace is that there don't appear to be any problems with the SFC scan.

I'll post a fix protocol when I can find the time!
My System SpecsSystem Spec
21 Oct 2015   #3
mfoco

Windows 7 Pro x64 SP1
 
 

OK thanks. Yes, it's a curious quantity of failures, but I have experienced no symptoms other than the failure to install 10 updates. I had the system-volume SSD fill up, which might be the cause. (That volume now has 10.8Gb free)
My System SpecsSystem Spec
.

22 Oct 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - mfoaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder mfoaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
22 Oct 2015   #5
mfoco

Windows 7 Pro x64 SP1
 
 

Wow, thanks. OK, here are the new files.


Attached Files
File Type: log CheckSUR.log (46.8 KB, 1 views)
File Type: log CheckSUR.persist.log (286.4 KB, 0 views)
My System SpecsSystem Spec
23 Oct 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the summary from the latest log...
Code:
Summary:
Seconds executed: 1703
 Found 100 errors
 Fixed 99 errors
  CSI Manifest All Zeros Total count: 69
  Fixed: CSI Manifest All Zeros.  Total count: 69
  CBS MUM Corrupt Total count: 28
  Fixed: CBS MUM Corrupt.  Total count: 27
  CBS Catalog Corrupt Total count: 3
  Fixed: CBS Catalog Corrupt.  Total count: 3
  Fixed: CBS Paired File.  Total count: 30

Unavailable repair files:
	servicing\packages\Package_for_KB2990214_SP1~31bf3856ad364e35~amd64~~6.1.1.38.mum
	servicing\packages\Package_for_KB2990214_SP1~31bf3856ad364e35~amd64~~6.1.1.38.cat
...so, much improved!

I'll post another fix later for the remaining error
My System SpecsSystem Spec
27 Oct 2015   #7
mfoco

Windows 7 Pro x64 SP1
 
 

Is looking good. Now the log just has:

"
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-10-27 00:23

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2990214_SP1~31bf3856ad364e35~amd64~~6.1.1.38.mum Line 1:

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1792
Found 1 errors
CBS MUM Corrupt Total count: 1

Unavailable repair files:
servicing\packages\Package_for_KB2990214_SP1~31bf3856ad364e35~amd64~~6.1.1.38.mum
servicing\packages\Package_for_KB2990214_SP1~31bf3856ad364e35~amd64~~6.1.1.38.cat

"
My System SpecsSystem Spec
29 Oct 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - with luck I'll post a fix protocol later today for this!
My System SpecsSystem Spec
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Windows Updates & Activation
Windows Update error 80070002 ( and many more errors inclusive. )
Hello all, My computer has been acting strangely as of late, I have found nothing wrong on my end, however when i went to the "Windows Update Posting Instructions" section on how to post a thread in this area I came across multiple areas. 1. System Update Readiness Tool (SURT) - error 2....
Windows Updates & Activation
Windows Update Errors - 800B0100, 80070002, 80070BC9
Hey guys, I have been trying to install these windows updates KB2388210 KB976098 KB976932 (SP1) however these errors appear when trying to install them 800B0100, 80070002, 80070BC9. I have tried to do the things windows recommended to me. I have Windows Ultimate x64 and have already...
Windows Updates & Activation


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