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Windows 7: Windows Update Error 0x800b0100

29 Oct 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

PLEASE don't run the CLeanup tool - or any other tool - during this period. It can cause problems.

Having said that -SFC is now clear.

I haven't yet seen the report from the CheckSUR/SURT tool?
Please post that.


My System SpecsSystem Spec
.
29 Oct 2015   #12
Andy 01

Windows 7 Professional 64 Bit
 
 

Still get the same error, the application will not launch


Windows Update Error 0x800b0100-error.jpg


Andy


My System SpecsSystem Spec
30 Oct 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Strange - it's not an error I would expect from the tool.
All I can think is that the certificate store is corrupt in some odd way.
Try this...

This could be due to corruption in the SoftwareDistribution folder - the problem with that*the conventional cure *can lead to problems later on, if not handled properly, and you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).
*
Open an Elevated Command Prompt
Run the following commands
*
NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV
*
reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates. (it could take a loooong while!)
*
DO NOT install any updates yet - but try the CheckSUR/SURT tool again and see if it behaves now
My System SpecsSystem Spec
.

30 Oct 2015   #14
Andy 01

Windows 7 Professional 64 Bit
 
 

Thanks.
Still the same error

Windows Update Error 0x800b0100-error-2.jpg


My System SpecsSystem Spec
30 Oct 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's have a look at a few other logs...

Please post the C:\Windows\windowsupdate.log file
Also...
Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My System SpecsSystem Spec
30 Oct 2015   #16
Andy 01

Windows 7 Professional 64 Bit
 
 

Your wish is my command sir

Attachment 374824
My System SpecsSystem Spec
02 Nov 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You appear to be having problems with multiple disks/partitions.
Drive D: has 8 bad blocks
Drive F: has had to be repaired multiple times recently
Drive C; has also been repaired a few times.

It's likely that this has introduced errors into the system in the registry, if not elsewhere, and I suspect that you need to think seriously about replacing at least drive D before attempting a repair install, to fix the system problems.
My System SpecsSystem Spec
02 Nov 2015   #18
Andy 01

Windows 7 Professional 64 Bit
 
 

Yea, don't worry about the multiple drives.

Side is open and I'm switching drives about all the time at the moment to ensure data is safe, and setting up a clean install on another drive if this one is not recoverable. Its just that I would like to get this installation back

Most of the drive errors I think have been set through this mucking about.
One of the drives I'm using I removed previously for bad blocks.
Its just back in at the moment to hold yet another copy of my data while this is going on
My System SpecsSystem Spec
06 Nov 2015   #19
Andy 01

Windows 7 Professional 64 Bit
 
 

Repair install appears to have resolved the concern.

Thank you for your kind assistance
My System SpecsSystem Spec
09 Nov 2015   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! - good luck.
My System SpecsSystem Spec
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 Windows Update Error 0x800b0100




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