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Windows 7: Windows 10 update fatal error c0000022 amd64_ava

21 Oct 2015   #1
ritica5

Windows 7 64bit
 
 
Windows 10 update fatal error c0000022 amd64_ava

Hello,
Firstly, I would apologize for my bad english.

I have had this laptop for a year now. It originaly came with windows 8 but I didn't quite like it so I replaced it with Windows 7 (not genuine). Now, I want to install Windows 10 (I DO HAVE A GENUINE KEY) but every time I start installing Windows 10 an error pops out.

" Fatal error C0000022 applying update operation 2 of 2430 (amd64_ava...) "

and then - black screen!
When I restart laptop it comes back to Windows 7 with a window saying:

" We couldn't install Windows 10
We've set you PC back to the way it was right before you started installing Windows 10.
0x8007002C - 0x4000D
The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation."


I would love to hear your opinion on this and/or how can I resolve this?
Have you had the same problem?
What should I do?
Please, help me..

Thanks a lot, Rita.


My System SpecsSystem Spec
.
22 Oct 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Typically, this error can be a problem with the hard drive - you should run CHKDSK /R from an Elevated Command Prompt to scan the drive for bad sectors.
If any bad sectors are found, then you need to consider replacing the drive.
My System SpecsSystem Spec
22 Oct 2015   #3
ritica5

Windows 7 64bit
 
 

I have run CHKDSK /R and it says
" CHKDSK discovered free space marker as alocated in the volume bitmap.
Windows had made corrections to the file system.
120831999 KB total disk space.
94134936 KB in 122809 files.
86856 KB in 28810 indexes.
0 KB in bad sectors.
423307 KB in use by system.
65536 KB occupied by the log file.
26186900 KB available on disk

4096 bytes in each allocation unit.
30207999 total allocation units on disk.
6546725 allocation units available on disk. "


I copyed everything because I don't know thats important, sorry.
So what should I do now? Do I try to install it again?
My System SpecsSystem Spec
.

22 Oct 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Not yet - a simple error like that shouldn't have caused this error -
Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My System SpecsSystem Spec
22 Oct 2015   #5
ritica5

Windows 7 64bit
 
 

Here. I hope I did it alright.


Attached Files
File Type: zip appevt.zip (1.94 MB, 1 views)
File Type: zip systemevt.zip (3.37 MB, 0 views)
My System SpecsSystem Spec
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 Windows 10 update fatal error c0000022 amd64_ava




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