Windows Genuine but won't activate

Page 2 of 2 FirstFirst 12

  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    The BIOS is dated 2015, and Acer is not renowned for producing updated BIOS.
    The problem here is almost certainly that the machine shipped with Windows 8 Core edition installed - or no Windows at all.
    As such it has no SLIC table to be able to activate the OEM_SLP Key in use.

    Is there a COA sticker for Windows 7 on the case?
    Is there a Windows 8 sticker - or a Windows 8 Pro sticker on the case?
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #12

    Hope this is helpful.

    Veriton M4630G | Desktops | DT.VJEEQ.001 | Acer Professional Solutions

    Veriton M4630G

    DT.VJEEQ.001
    Operating System
    Operating System Windows 7 Professional 64-bit (available through downgrade rights from Windows 8 Pro)



      My Computer


  3. Posts : 4,466
    Windows 10 Education 64 bit
       #13

    showkey, https://www.tenforums.com/software-ap...7-showkey.html will tell you if there is a Windows OEM marker in the BIOS or an Embedded Windows 8 key. Even if you know the OEM-SLP key, it's useless without the matching custom OEM install media. My guess is the OEM-SLP activation is broken and it's now trying to activate online. Factory OEM-SLP installs don't activate online, they activate against the BIOS SLIC table. The factory OEM_SLP key is deliberately blocked from online activation. If you can find a COA sticker with a readable key, it should work. You may have to remove the battery to find it. Another option is to backup any files you don't want to lose to external media, then do a factory recovery. That would put it back to the OOBE, out of the box experience. The way it was the first time you turned it on.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:23.
Find Us