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Windows 7: Trouble with Windows Update Agent 7.6.7600.320

30 Oct 2015   #1
Clairvaux

Windows 7 Home Premium 64-bit (OEM)
 
 
Trouble with Windows Update Agent 7.6.7600.320

Reinstalling from scratch. Having just started updates, done SP1. Windows Update Agent updates itself to 7.6.7600.256, then to 7.6.7600.320 and trouble starts.

Checking for updates brings nothing, no Internet traffic (I know this is supposed to be "normal", but bear with me).

System Tray icon tells me I've got pending updates, but clicking on the icon does not display them, only Checking for Updates.

I de-activate Avira anti-virus, and suddenly ~ 200 udpates are proposed. Including updates to .NET, but .NET is not on my machine.

I decide to select and install IE 11 only, to see if this works. Downloading stays at 0% for a very long time, so I stop downloading and shut down.

I start again, now downloading is at ~ 60% right away out of the blue. IE11 is installed, however a dozen other updates have installed alongside, which I did not ask for.

Also, they appear in Installed Updates but not in Update History.

I have been installing, wiping and re-installing Windows for dozens of times now over the last few weeks, without ever managing a properly finalized, working system. So before I examine each of those hundred updates again to see if they really have to be installed, then wait again a full day or more to see if Microsoft servers react online, I'd be glad to have your opinion.

I see a lot of people with similar complaints about 7.6.7600.320.

Thanks.

Attachment 374842
 


My System SpecsSystem Spec
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30 Oct 2015   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by Clairvaux View Post
but .NET is not on my machine.
.NET is built in to Windows 7.

If you want to start all over, manually install this...
https://support.microsoft.com/en-us/kb/3083324
...before asking Windows Update to get a list of updates.

Set the computer not to sleep and let it look for updates for 24 hours or more.
My System SpecsSystem Spec
30 Oct 2015   #3
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well what worked for me was this - and it's complicated.

Remove this lot:

Code:
wusa /uninstall /kb:2506928 /quiet /norestart
wusa /uninstall /kb:2592687 /quiet /norestart
wusa /uninstall /kb:2660075 /quiet /norestart
wusa /uninstall /kb:2726535 /quiet /norestart
wusa /uninstall /kb:2876229 /quiet /norestart
wusa /uninstall /kb:2902907 /quiet /norestart
wusa /uninstall /kb:2923545 /quiet /norestart
wusa /uninstall /kb:2952664 /quiet /norestart
wusa /uninstall /kb:2970228 /quiet /norestart
wusa /uninstall /kb:2976978 /quiet /norestart
wusa /uninstall /kb:2990214 /quiet /norestart
wusa /uninstall /kb:2994023 /quiet /norestart
wusa /uninstall /kb:3021917 /quiet /norestart
wusa /uninstall /kb:3022345 /quiet /norestart
wusa /uninstall /kb:3035583 /quiet /norestart
wusa /uninstall /kb:3044374 /quiet /norestart
wusa /uninstall /kb:3050265 /quiet /norestart
wusa /uninstall /kb:3065987 /quiet /norestart
wusa /uninstall /kb:3068708 /quiet /norestart
wusa /uninstall /kb:3075249 /quiet /norestart
wusa /uninstall /kb:3075851 /quiet /norestart
wusa /uninstall /kb:3075853 /quiet /norestart
wusa /uninstall /kb:3080149 /quiet /norestart
wusa /uninstall /kb:3083324 /quiet /norestart
wusa /uninstall /kb:3083325 /quiet /norestart
Reboot with no internet connection. Disable Windows Update Service.

Run this script one line at a time using Elevated Command Prompt and Powershell. Switch between Command Prompt and Powershell if encountering errors:

Code:
:: Created by: Shawn Brink
:: http://www.sevenforums.com
:: Tutorial: http://www.sevenforums.com/tutorials/91738-windows-update-reset.html


net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Ipconfig /flushdns

del /f /q "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
del /f /s /q %SystemRoot%\SoftwareDistribution\*.* 
del /f /s /q %SystemRoot%\system32\catroot2\*.*
del /f /q %SystemRoot%\WindowsUpdate.log 

sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
cd /d %windir%\system32
Ren %systemroot%\system32\catroot2 catroot2.bak
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
regsvr32.exe /s shdocvw.dll
regsvr32.exe /s browseui.dll
regsvr32.exe /s jscript.dll
regsvr32.exe /s vbscript.dll
regsvr32.exe /s scrrun.dll
regsvr32.exe /s msxml.dll
regsvr32.exe /s msxml3.dll
regsvr32.exe /s msxml6.dll
regsvr32.exe /s actxprxy.dll
regsvr32.exe /s softpub.dll
regsvr32.exe /s wintrust.dll
regsvr32.exe /s dssenh.dll
regsvr32.exe /s rsaenh.dll
regsvr32.exe /s gpkcsp.dll
regsvr32.exe /s sccbase.dll
regsvr32.exe /s slbcsp.dll
regsvr32.exe /s cryptdlg.dll
regsvr32.exe /s oleaut32.dll
regsvr32.exe /s ole32.dll
regsvr32.exe /s shell32.dll
regsvr32.exe /s initpki.dll
regsvr32.exe /s wuapi.dll
regsvr32.exe /s wuaueng.dll
regsvr32.exe /s wuaueng1.dll
regsvr32.exe /s wucltui.dll
regsvr32.exe /s wups.dll
regsvr32.exe /s wups2.dll
regsvr32.exe /s wuweb.dll
regsvr32.exe /s qmgr.dll
regsvr32.exe /s qmgrprxy.dll
regsvr32.exe /s wucltux.dll
regsvr32.exe /s muweb.dll
regsvr32.exe /s wuwebv.dll
regsvr32.exe /s wudriver.dll

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f

netsh winsock reset
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
bitsadmin.exe /reset /allusers
Note: Manually confirm deletion of the following:

"%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
%SystemRoot%\SoftwareDistribution\*.*
SystemRoot%\system32\catroot2\*.*
%SystemRoot%\WindowsUpdate.log
C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
C:\SoftwareDistribution\DataStore\DataStore.edb

Unlock and delete if they still exist. Force delete if that doesn't work.

Disable Windows Update service. Reboot.

Run Extended Disk Cleanup to include Windows Update cleanup:

Disk Cleanup : Extended

Reboot.

Wait 24 hours (until after next scheduled windows update check)

Re-enable Windows Update service and configure Windows Update to "Notify but do not download" and uncheck "Give me recommended updates"

Run an update check.

Note: It may take hours to run the first update check so leave running overnight and check results in the morning.

Hide all previously listed updates (listed above) -Apply the rest.

Reboot.

Use IE to visit this link:

https://catalog.update.microsoft.com...aspx?q=3075851

Download the installer to your desktop and force install it:

"C:\Users\Chris\Desktop\Update for Windows 7 for x64-based Systems (KB3075851)\AMD64-all-windows6.1-kb3075851-x64_5a748d6f403e548c985c81778c1c8e5967bf7c58.msu" /wuforce

So modify the above to suit your machine:

"C:\Users\Your Username\Desktop\Full path to installer.msu" /wuforce

That is a whole lot of effort but it worked for me.
My System SpecsSystem Spec
.

30 Oct 2015   #4
Clairvaux

Windows 7 Home Premium 64-bit (OEM)
 
 

Whoa... Impressive ! Thank you both.

I suppose I'll try Callender's suggestion first, although it's a bit above my league. I'm afraid I might have to ask you a few questions along the way, to ensure I do it right. Right now, when you say :

Quote   Quote: Originally Posted by Callender View Post
Remove this lot:
[CODE]wusa /uninstall /kb:2506928 /quiet /norestart
etc.
Do I understand correctly that those are commands that have to be executed one after the other at a command prompt ?

Quote   Quote: Originally Posted by Callender View Post
Hide all previously listed updates (listed above) -Apply the rest.
You mean that at that stage, those updates will appear in my Available Updates list ? Just in case you're not aware of that, right now kb:2506928 (for instance) is displayed in that list, but it's not installed.

Anticipating along the road, when I go to
https://catalog.update.microsoft.com/v7/site/Search.aspx?q=3075851
IE asks me if I want to install an add-on from the site, I say yes, and IE says it failed to install, with no further explanation.

Quote   Quote: Originally Posted by UsernameIssues View Post
.NET is built in to Windows 7.
So .NET is something different from .NET Framework ? I had the latter in the Uninstall panel of my previous system, and I don't see it now. In the last iteration of proposed updates, I have updates for .NET Framework.

As an aside, I don't understand how this system turned out to be so corrupted. I did almost nothing with it. Including updates-wise...
My System SpecsSystem Spec
30 Oct 2015   #5
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well you could try UserNameIssues suggestion first as there is a lot less involved. Maybe it will work!

To try to answer your questions:

RE: Commands like this: wusa /uninstall /kb:2506928 /quiet /norestart

Refer to the post here:

http://www.sevenforums.com/general-d...ml#post3047957

Basically I had more luck using Powershell from Elevated Command Prompt. See: http://www.sevenforums.com/general-d...ml#post3049510

So using your text editor make yourself a list like this:

get-hotfix -id KB2876229,KB2923545,KB2970228,KB3035583,KB2990214,KB3021917,KB3068708,KB2592687,KB2660075,KB2506928, KB2952664,KB3050265,KB2726535,KB2994023,KB3022345,KB3068708.KB3065987

Then enable copy/ paste in Command Prompt.

Command Prompt - Copy to Clipboard

That way you do not have to type everything.

Note the list of updates found and remove them by using code like this:

wusa /uninstall /kb:2876229 /quiet /norestart
wusa /uninstall /kb:2902907 /quiet /norestart
wusa /uninstall /kb:2923545 /quiet /norestart

Make a list using the earlier results or just edit the list I posted earlier and copy it into an Elevated Command Prompt Window, To get to Powershell in Elevated Command Prompt just type PS and press Enter. To leave powershell and return to Elevated Command Prompt type Exit and press Enter.

RE: https://catalog.update.microsoft.com...aspx?q=3075851

Visit using IE and add update to basket. Download and save to desktop. Run it from Start> Run then type the command line I posted earlier.

Do not try to install it until you have rolled back Windows Update Client to the original one and run Extended Disk cleanup, run the command lines in Brink's script, manually deleted any leftovers and run a windows update check "Notify Only"

As per the earlier post that lists steps in more detail.

It's not exactly easy and I would not expect you to get it right at the first attempt!
My System SpecsSystem Spec
30 Oct 2015   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Try UserNameIssues' suggestion first.

I made a list for you. Check and see what's installed and copy the results into a notepad file.

Code:
get-hotfix -id kb2902907,kb2923545,kb2952664,kb2970228,kb2976978,kb2990214,kb2994023,kb3021917,kb3022345,kb3035583,kb3044374,kb3050265,kb3065987,kb3068708,kb3075249,kb3075851,kb3075853,kb3080149,kb3083324,kb3083325,
My System SpecsSystem Spec
30 Oct 2015   #7
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by Clairvaux View Post
~~~
Quote   Quote: Originally Posted by UsernameIssues View Post
.NET is built in to Windows 7.
So .NET is something different from .NET Framework ? I had the latter in the Uninstall panel of my previous system, and I don't see it now. In the last iteration of proposed updates, I have updates for .NET Framework....
This is what I was referring to:

Trouble with Windows Update Agent 7.6.7600.320-untitled.png

I called it .NET since you did. Did you see updates for .NET that do not mention the word Framework? There is probably a .NET SDK (Software Development Kit), but you probably would not have that. I don't know if there is an app that goes be simply .NET.


My System SpecsSystem Spec
31 Oct 2015   #8
Clairvaux

Windows 7 Home Premium 64-bit (OEM)
 
 

I'm off trying UsernameIssues' solution. Thanks for the tons of info, I'll be back in a moment.
My System SpecsSystem Spec
01 Nov 2015   #9
Clairvaux

Windows 7 Home Premium 64-bit (OEM)
 
 

OK, I'm back to it.
Callender, I read your #5 post and understood it (mostly).
I downloaded KB 3083324 according to UserNameIssues, but did not install it yet (that KB is on my Windows 10-related do-not-install blacklist, but if you say it's needed, I will).
On with your #6 post :

Quote   Quote: Originally Posted by Callender View Post
Try UserNameIssues' suggestion first.
I made a list for you. Check and see what's installed and copy the results into a notepad file.
Code:
get-hotfix -id kb2902907,kb2923545,kb2952664,kb2970228,kb2976978,kb2990214,kb2994023,kb3021917,kb3022345,kb3035583,kb3044374,kb3050265,kb3065987,kb3068708,kb3075249,kb3075851,kb3075853,kb3080149,kb3083324,kb3083325,
Is that checking to be done before or after UserNameIssues' suggested operation ?

For the time being, I exercised with get-hotfix -id command, and it returns a message error :

Trouble with Windows Update Agent 7.6.7600.320-capture.png

I suppose the last comma of your list is not needed ? With or without comma, I can't make it work.


My System SpecsSystem Spec
01 Nov 2015   #10
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I see that I added an extra comma - it's not needed. Here's my results:

Trouble with Windows Update Agent 7.6.7600.320-elevated-command-prompt-powershell-1.jpg

So one update found.

I'm not sure why it doesn't work for you. Let me think about it. And yes, try UserNamesIssues suggestion. Then if it doesn't work list the updates that are installed from that list.


My System SpecsSystem Spec
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