windows 7 sp1 update stuck at "checking for updates"


  1. indepentten
    Posts : 2
    Windows 7 64 bit
       New #1

    windows 7 sp1 update stuck at "checking for updates"


    Hi,
    Current issue: Windows 7 sp1 update stuck at "checking for updates" for more than a week
    My computer: windows 7 professional sp1 installation originally
    Last automatic checked and updated successfully: May 11, 2015
    CCleaner cleaned up: once every week
    Anti-virus: AVG for more than 10 years

    Self - troubleshooting done so far but did not work:
    1) CCleaner cleaned up & Disk cleanup under safe mode
    2) Reset Update following this instruction: Windows Update - Reset
    3) Temporarily turned off AVG anti-virus while checking for update
    4) System restored to the earliest restore point: July 15, 2015

    Please help.
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    This is currently a common issue - partly caused by a poor update from MS which slows the process down, and partly caused by throttling of the MS servers.

    Simply leave WU to do it's thing overnight - or longer if necessary - it will get there in the end.
    If it's still not completed a scan after 24 hours running...
    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    Please also post the C:\Windows\windowsudpate.log file
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  4. jakke102
    Posts : 5
    Windows 7 64
       New #3

    try to manually install KB3087039, it worked for me yesterday in two cases
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  6. indepentten
    Posts : 2
    Windows 7 64 bit
    Thread Starter
       New #4

    great advise, manually install KB3087039 works, or may be also because I waited for longer than one hour.

    Thank you, Noel and Jakke!!!
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    You're welcome - good luck!
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  8. jakke102
    Posts : 5
    Windows 7 64
       New #6

    no problemo
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  10. aoetalks
    Posts : 6
    Windows 7 All Editions x86/x64
       New #7

    https://support.microsoft.com/en-us/kb/3102810 should speed things up. After installing this it took only a few minutes to scan for updates on a fresh Win7 SP1 install.
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    Thanks for flagging that! - hopefully it won't cause any other problems while fixing these ones!
      My Computer
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