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Windows 7: Update loop, 10 failing

13 Nov 2015   #1
ChrisPbass

7 Ultimate 64 bit
 
 
Update loop, 10 failing

I'm being told to reboot my pc. When I do, I get the prompt to update again. rinse and repeat.
The last update to install was 3097877
The one above it is Upgrade to W10. 1511, 10586. The update failed.

I am NOT trying to upgrade.

How do I get out of this loop?

Thanks,
Chris


My System SpecsSystem Spec
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14 Nov 2015   #2
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Hi ChrisPass & welcome to seven forums.

Please follow Windows Update Posting Instructions
My System SpecsSystem Spec
14 Nov 2015   #3
ChrisPbass

7 Ultimate 64 bit
 
 

upload some pics

ran the SURT, SFC and nothing unusual happened.

The zip limit is 8mb but my cbs.zip file is 113mb.


Attached Thumbnails
Update loop, 10 failing-cap-1.png   Update loop, 10 failing-cap-2.png  
Attached Images
Update loop, 10 failing-cap-3.png 
My System SpecsSystem Spec
.

14 Nov 2015   #4
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Don't need the entire CBS folder, just CheckSUR.log inside folder.

I believe you have Windows Update set to:

Install updates automatically (recommended)

Open Windows Update

click Change Settings

Try changing it to either:

Check for updates but let me choose whether to download & install them

or

Download updates but let me choose whether to install them
My System SpecsSystem Spec
14 Nov 2015   #5
ChrisPbass

7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by wben353 View Post
Don't need the entire CBS folder, just CheckSUR.log inside folder.
reading fail...ok updating.


Attached Files
File Type: log CheckSUR.log (1.3 KB, 2 views)
My System SpecsSystem Spec
14 Nov 2015   #6
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Unavailable repair files:
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.29.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.29.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.29.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.29.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.29.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.29.cat

I'll check & see what mum & cat files I have. Hopefully all of them.
My System SpecsSystem Spec
14 Nov 2015   #7
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

download zip & open, extract packages folder to desktop

Navigate to %WinDir%\Temp\CheckSUR\servicing

%WinDir% is where you have your OS, mine is C:\

C:\Windows\Temp\CheckSUR\servicing

If folder CheckSUR isn't there, create it.

right-click choose>new>folder.

Rename it to CheckSUR.

If servicing folder isn't there, create it.

Place Packages folder in it.

Run SURT again, should replace missing folders. Post CheckSUR.log again.


Attached Files
File Type: zip Packages.zip (18.7 KB, 6 views)
My System SpecsSystem Spec
14 Nov 2015   #8
ChrisPbass

7 Ultimate 64 bit
 
 

updated

same errors

new log


Attached Files
File Type: log CheckSUR.log (1.8 KB, 6 views)
My System SpecsSystem Spec
15 Nov 2015   #9
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Did you change Windows update to one of the above settings I suggested?

I'll check again for the mum I missed, wouldn't be the first time I boo booed, won't be the last.

Here's the missing mum, follow the instruction as above for placement of Packages folder.


Attached Files
File Type: zip Packages.zip (1.2 KB, 1 views)
My System SpecsSystem Spec
15 Nov 2015   #10
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Here's link to free GWX Control Panel, peruse it and see if that will assist you.
My System SpecsSystem Spec
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