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Windows 7: Update issues

14 Nov 2015   #1
copiman

Windows 7 Home Premium
 
 
Update issues

I have a laptop (HP) that I recovered back to out of box condition which I now have to do Windows updates to bring it current. Updates work just fine until a particular update. I did a check for updates and the attached came up. It is the Windows Update Agent 7.6.7600.320. Does not give the option to bypass it. Once it installs the laptop will check for updates forever. I performed the out of box recovery again and updates went just fine until this little sucker came back. Any ideas as to what to do?

See attachment.




Attached Thumbnails
Update issues-windows-update.jpg  
My System SpecsSystem Spec
.
14 Nov 2015   #2
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

what OS?
My System SpecsSystem Spec
14 Nov 2015   #3
copiman

Windows 7 Home Premium
 
 

Windows 7 Home Premium 64 bit
My System SpecsSystem Spec
.

14 Nov 2015   #4
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Are you going to want future updates or just shut them all down and only install the ones you want? I am not the expert on this, but I know there are several people on here who have better advice for Home Premium users. Give it a little time
My System SpecsSystem Spec
14 Nov 2015   #5
copiman

Windows 7 Home Premium
 
 

This is a friends laptop, so it will need to be automatic updates. Its wierd that as soon as it forces the update agent it looses its ability to update. just keeps searching forever. Anyway thanks for trying. Your right, there are some very well versed folks on this site which is why I come here.
My System SpecsSystem Spec
14 Nov 2015   #6
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by copiman View Post
I have a laptop (HP) that I recovered back to out of box condition which I now have to do Windows updates to bring it current. Updates work just fine until a particular update. I did a check for updates and the attached came up. It is the Windows Update Agent 7.6.7600.320. Does not give the option to bypass it. Once it installs the laptop will check for updates forever. I performed the out of box recovery again and updates went just fine until this little sucker came back. Any ideas as to what to do?

See attachment.
Not quite forever, but it can take 24+ hours.

You can manually install this update...
https://support.microsoft.com/en-us/kb/3083324 (See edit2 below.)
...and then manually check for updates. Doing that will let you bypass installing Windows Update Agent 7.6.7600.320. But you might still need to wait for hours to get the list of updates. Some users have shortened that time by manually installing this update: https://support.microsoft.com/en-us/kb/3102810

edit1: In my testing, I could not manually download KB3102810 using IE8. The main part of the website would not load. Way to go MS.

edit2: As a prerequisite to my ramblings below, I offer this useless tidbit concerning MS terms: The Windows Update Agent was renamed to the Windows Update Client... perhaps after SP1. I've not bothered to find out exactly when the name changed.


I really should spend more time looking in the Windows Catalog website. That website tells me that KB3102810 replaces KB3083324. There is no need to install KB3083324. Just install KB3102810.

KB3102810 is Microsoft's Windows Update Client update for November 2015. They just don't call it that. I should have known that just from looking at the files that it updates. Anyway, as I mention in edit1 of this post, IE8 would not display the body of this link: https://support.microsoft.com/en-us/kb/3102810 Use these links instead:

All supported x86-based versions of Windows 7:
Download Update for Windows 7 (KB3102810) from Official Microsoft Download Center

All supported x64-based versions of Windows 7:
Download Update for Windows 7 for x64-based Systems (KB3102810) from Official Microsoft Download Center

Those links will function within IE8 (which is what you might have with a fresh install or factory reset).

If you started the Windows Update process before manually installing KB3102810 (or any of the newer Windows Update Clients), then you will probably see the screen shown in the original post of this thread. After installing KB3102810, you might still see that same screen. Ignore the main part of the screen and click on the link named "Check for updates" in the upper left corner of that interface.

In my testing (using a W7 Virtual Machine (VM) that only had SP1 installed), installing KB3102810 allowed me to skip the update shown in the screenshot in the original post in this thread. The reason to skip that update is: the scan for the list of Windows updates can take 24+ hours. There have been many threads confirming this long scan time. With KB3102810 installed, the list of 200+ updates came in within 10 minutes (having the VM running on an SSD helps shorten that scan time - your scan time may be longer).


edit3:
December's update to the Windows Update Clients is out.
It can be used in place of KB3102810.
https://support.microsoft.com/en-us/kb/3112343
My System SpecsSystem Spec
14 Nov 2015   #7
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here's the direct download link for KB3102810 for 64bit machines.

Extracted URL from windowsupdate.log

h**p://download.windowsupdate.com/c/msdownload/update/software/updt/2015/10/windows6.1-kb3102810-x64_c5145c2d21519cffb332e678bf22da0a22cf0442.msu

For installing the update save to desktop then run the following command - (replace Username)

Code:
"C:\Users\Username\Desktop\windows6.1-kb3102810-x64_c5145c2d21519cffb332e678bf22da0a22cf0442.msu" /wuforce
My System SpecsSystem Spec
14 Nov 2015   #8
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Open windows update

click Change Settings

Probably have it set to:

Install updates automatically (recommended)

Try changing it to:

Check for update but let me choose whether to download and install them

or

Download updates but let me choose whether to install them.

Should then look like


Attached Thumbnails
Update issues-windows-update.png  
My System SpecsSystem Spec
14 Nov 2015   #9
copiman

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by copiman View Post
I have a laptop (HP) that I recovered back to out of box condition which I now have to do Windows updates to bring it current. Updates work just fine until a particular update. I did a check for updates and the attached came up. It is the Windows Update Agent 7.6.7600.320. Does not give the option to bypass it. Once it installs the laptop will check for updates forever. I performed the out of box recovery again and updates went just fine until this little sucker came back. Any ideas as to what to do?

See attachment.
Not quite forever, but it can take 24+ hours.

You can manually install this update...
https://support.microsoft.com/en-us/kb/3083324
...and then manually check for updates. Doing that will let you bypass installing Windows Update Agent 7.6.7600.320. But you might still need to wait for hours to get the list of updates. Some users have shortened that time by manually installing this update: https://support.microsoft.com/en-us/kb/3102810

edit: In my testing, I could not manually download KB3102810 using IE8. The main part of the website would not load. Way to go MS.
Idid what you suggested and still no go. I know about IE8 because when I recovered to out of box it had IE8. I just went in and loaded IE11 so I could get to the MS site.
My System SpecsSystem Spec
14 Nov 2015   #10
copiman

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Callender View Post
Here's the direct download link for KB3102810 for 64bit machines.

Extracted URL from windowsupdate.log

h**p://download.windowsupdate.com/c/msdownload/update/software/updt/2015/10/windows6.1-kb3102810-x64_c5145c2d21519cffb332e678bf22da0a22cf0442.msu

For installing the update save to desktop then run the following command - (replace Username)

Code:
"C:\Users\Username\Desktop\windows6.1-kb3102810-x64_c5145c2d21519cffb332e678bf22da0a22cf0442.msu" /wuforce
I'm sorry but I don't understand what your suggesting. Could you explain?
My System SpecsSystem Spec
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