Windows 7 update error


  1. Posts : 2
    Windows 7 Ultimate x64 SP 1
       #1

    Windows 7 update error


    i have the same problem but i can fix it
    well it's simple everything was fine and ok then i changed homes so my new internet is on a limited package slow speed, so i turned the windows update off till i get a new fast internet which will be in a couple of days
    fast forward i get a fast internet but i get this error on the update after i turned it back on, before i moved to a new place i already had my update working a downloading fine
    Code 80070002
    i tried literally everything
    windows6.1 kb947821
    windows update agent 7.6
    windows update diagnostic but it couldn't fix the issue and when it said it did still the same proble happened
    i have no virus
    i made sure no temp files are on my pc
    made sure all registry are ok
    made sure all windows update services are working
    as i said literally everything
    all i need now is someone to tell me what to do i need to update my pc A.S.A.P. i have work to do and that work needs and updated pc
    i even tried to download the updates manually and install them but no luck
    i'm running windows 7 ultimate 64 bit SP1
    no new softwares were installed on the pc
    and i made sure its not the internet coz i took the pc to try it on a friends internet at his home
    i even did a disk checkup to make sure everything is ok
    i even tried windows resource protection but it couldn't perform the requested operation
    i removed all temp files and folders in the DataStore and Download folders located in the SoftwareDistribution before i did that i disabled the Windows Update service removed all files then started it again
    application log: Microsoft services
    system log: Microsoft services
    system information: Microsoft services
    ADWCleaner: Microsoft services
    Autoruns: Microsoft services
    i tried to install an update manually it didn't work, and when i open installed updates to the the installed updates it did not find any updates but that's strange because i have installed updates before
    and for the automatic updates it wasn't even set on automatic it was set on notify me only.
    i did remove the non plug and play devices and restarted my pc still nothing same error and i did set the auto update to off restarted my pc then set it to download only then restarted my pc still nothing same error.
    i used ADWCleaner to clean all ADW then restarted still nothing same error
    i did even start the system with only windows services and then tried to update it still nothing
    what can i do
    please help
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

    Windows Genuine and Activation Issue Posting Instructions

    Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    https://www.microsoft.com/en-gb/howt...spx#PCPurchase
      My Computer


 

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