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Windows 7: Windows update says I'm up to date. But I'm not.

19 Nov 2015   #1
TomXD1

Windows 7 Pro x64
 
 
Windows update says I'm up to date. But I'm not.

So i recently build my brother a PC for Christmas and i have installed windows 7 pro on it. its working fine and dandy however when i try to run the next lot of windows updates it tells me that i am up to date, when i know that I'm not. I have run 3 round of windows update and installed something close to 300 updates and not one has failed but when i try to update the next lot it wont let me. I know that i need to update from previous experience and it is still in the original UI from early service pack 1 (it changes slightly with one of the updates) which allows the task bar to be colour customisable. I have run the trouble shooter and everything was fixed and the only error I got was the 0x80070005 error. But i still can't update. Anyone know what it going on here? I've also ran the update readiness tool, and reset the windows update components which didn't work either.
I will attach my SUR log




Attached Files
File Type: log CheckSUR.log (394 Bytes, 3 views)
My System SpecsSystem Spec
.
19 Nov 2015   #2
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Hi TomXD1 & welcome to sevenforums.

Are you receiving any error code?

Please post WindowsUpdate.log located at: C:\Windows
My System SpecsSystem Spec
19 Nov 2015   #3
TomXD1

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by wben353 View Post
Hi TomXD1 & welcome to sevenforums.

Are you receiving any error code?

Please post WindowsUpdate.log located at: C:\Windows
Hi and thank you for the welcome.
I am not receiving any error code all i get when i click check for updates is it saying that i am up to date after searching for a bit, but i know that i am not. I have attached the log.


Attached Files
File Type: log WindowsUpdate.log (1.24 MB, 3 views)
My System SpecsSystem Spec
.

19 Nov 2015   #4
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Check to see if you date & time are correct while I look at log. If not set it correctly, right-click time/date in system tray, lower right corner of screen, click Adjust Date & Time.
My System SpecsSystem Spec
19 Nov 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I have Windows 7/64 Pro and all updates. Their are 210 updates.
My System SpecsSystem Spec
19 Nov 2015   #6
TomXD1

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by wben353 View Post
Check to see if you date & time are correct while I look at log. If not set it correctly, right-click time/date in system tray, lower right corner of screen, click Adjust Date & Time.
Yup time is correct.
My System SpecsSystem Spec
19 Nov 2015   #7
TomXD1

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I have Windows 7/64 Pro and all updates. Their are 210 updates.
I had 210 the first lot of updates and 73 the second.
My System SpecsSystem Spec
19 Nov 2015   #8
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Which Reset program did you use.

Reset_Windows_Update_Full.bat, by Brink?

try turning windows updates off & on

  1. Open Windows Update by clicking the Start button . In the search box, type Update, and then, in the list of results, click Windows Update.
  2. In the left pane, click Change settings.
  3. Under Important updates, choose the option that you want.
  4. Under Recommended updates, select the Give me recommended updates the same way I receive important updates check box, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Try checking for updates again.
My System SpecsSystem Spec
19 Nov 2015   #9
TomXD1

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by wben353 View Post
Which Reset program did you use.

Reset_Windows_Update_Full.bat, by Brink?

try turning windows updates off & on

  1. Open Windows Update by clicking the Start button . In the search box, type Update, and then, in the list of results, click Windows Update.
  2. In the left pane, click Change settings.
  3. Under Important updates, choose the option that you want.
  4. Under Recommended updates, select the Give me recommended updates the same way I receive important updates check box, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Try checking for updates again.
Yes, i used the .bat file, i also used the windows trouble shooter which i believe resets it.
My System SpecsSystem Spec
19 Nov 2015   #10
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Error code 0x80070005 is also known as "ACCESS DENIED." It usually occurs when you lack file or registry permissions that are required to install the update.

You can reset registry permissions, with cmd file, extract to desktop & run.

You can also run VB script to query WSUS directly for updates. Check for upates & install them bat.

Note, if you receive error popup, not compatible with win32, just click OK & be patient script will run with additional popups. Still trying to determine what is causing that error message.

If you receive question on choice of download location, choose 2 Microsoft WSUS (that is default).

If any updates are available for your machine, you will be notified, & offered choices.

If you believe Windows Update history is incorrect or corrupt you can run Reset WU history bat.


Attached Files
File Type: zip Reset Permissions, Windows Update.zip (694 Bytes, 2 views)
File Type: vbs Check for Updates & install them.vbs (4.0 KB, 1 views)
File Type: bat Reset_Windows_Update_Full.bat (1.9 KB, 2 views)
File Type: bat Reset_Windows_Update_History.bat (413 Bytes, 2 views)
My System SpecsSystem Spec
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 Windows update says I'm up to date. But I'm not.




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