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Windows 7: Windows Update can not verify the availability of updates

26 Nov 2015   #1
neo999

Windows 7 Ultimate x64
 
 
Windows Update can not verify the availability of updates

Hi, I try all fix and .bat file, but not work

Windows Update - Reset

why? Can I solved this?


My System SpecsSystem Spec
.
26 Nov 2015   #2
Brink

64-bit Windows 10 Pro
 
 

Quote   Quote: Originally Posted by neo999 View Post
Hi, I try all fix and .bat file, but not work

why? Can I solved this?

Hello Neo, and welcome to Seven Forums.

Please provide more details about the issue you are having?

Any error messages?
My System SpecsSystem Spec
26 Nov 2015   #3
neo999

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Brink View Post
Quote   Quote: Originally Posted by neo999 View Post
Hi, I try all fix and .bat file, but not work

why? Can I solved this?

Hello Neo, and welcome to Seven Forums.

Please provide more details about the issue you are having?

Any error messages?
This is the error...

I don't understand ... I Format pc and install win7 x64. all clear

windows update service is active ad run




thanks
My System SpecsSystem Spec
.

26 Nov 2015   #4
Brink

64-bit Windows 10 Pro
 
 

Did you restart the computer?

Translation into English.

Quote:
Check for updates for your computer. Always install the latest updates to enhance security and computer performance.

Windows Update can not verify the availability of updates. You may have to restart your computer.
My System SpecsSystem Spec
26 Nov 2015   #5
neo999

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Brink View Post
Did you restart the computer?

Translation into English.

Quote:
Check for updates for your computer. Always install the latest updates to enhance security and computer performance.

Windows Update can not verify the availability of updates. You may have to restart your computer.

yes i restart several times.

Can help this information?


sfc /scannow. DO ! (log is is in rar file (link dropbox 98 MB)

cbs.rar (98MB) -> https://www.dropbox.com/s/s99elpfotsloroo/CBS.rar?dl=0





Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {76CA2008-0A80-4995-A802-3487651CD3D3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{76CA2008-0A80-4995-A802-3487651CD3D3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3751654797-2831332581-2149259084</SID><SYSTEM><Manufacturer>Packard Bell</Manufacturer><Model>imedia S3712</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>P01-A0</Version><SMBIOSVersion major="2" minor="6"/><Date>20090816000000.000000+000</Date></BIOS><HWID>1F593307018400F8</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versione servizio di gestione licenze software: 6.1.7601.17514

Nome: Windows(R) 7, Ultimate edition
Descrizione: Windows Operating System - Windows(R) 7, OEM_SLP channel
ID di attivazione7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f
PID esteso: 00426-00178-926-600006-02-1040-7601.0000-3282015
ID di installazione: 008275247350059924150212208383254885063515760111819181
URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338
URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339
URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341
URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340
Codice "Product Key" parziale: HYRR2
Stato licenza: concesso in licenza
Numero di ripristini Windows rimanenti: 1
Ora attendibile: 26/11/2015 14:36:19

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAonaonoSxSCHAsRAxYj1mtfrhRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            081609        APIC1457
  FACP            081609        FACP1457
  HPET            081609        OEMHPET 
  MCFG            081609        OEMMCFG 
  SLIC            ACRSYS        ACRPRDCT
  OEMB            081609        OEMB1457
  GSCI            081609        GMCHSCI 
  AWMI            081609        OEMB1457
  SSDT            DpgPmm        CpuPm
My System SpecsSystem Spec
26 Nov 2015   #6
Brink

64-bit Windows 10 Pro
 
 

If you haven't already, you might see if doing a system restore using a restore point dated before this happened may be able to sort it for you.

System Restore
My System SpecsSystem Spec
Reply

 Windows Update can not verify the availability of updates




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