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Windows 7: Windows Update error code 80072EE2

26 Nov 2015   #1
Canuck or Die

Windows 7 Home Premium x64
 
 
Windows Update error code 80072EE2

I can't check for updates for some reason. The thing is, I think this may be part of a larger issue with connectivity. I'm also having connection issues with gmail and youtube as well. In Gmail, sometimes things don't load after I click on them, and I can't attach files to e-mails. Another forum I like to go to loads very slowly on firefox and won't load at all on IE 11. My internet appears to be fine as most sites aren't giving me trouble that I know of. Are they all connected?

I did do a windows update last week and installed a bunch of security updates and everything seemed fine then. So, what's going on? I can't attach the CBS folder, as it is way too big. It is 285 MB. Is that normal?

I ran SURT and it installed hotfix KB947821 and it didn't fix anything. I then ran sfc /verifyonly and it said there were no violations.


My System SpecsSystem Spec
.
26 Nov 2015   #2
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Hi Canuck or Die & welcome to sevenforums.

Probably some corrupt/missing files/folders

CBS folder can be large don't need entire folder

Run SURT & post CheckSUR.log

located at: C:\Windows\Logs\CBS
My System SpecsSystem Spec
26 Nov 2015   #3
Canuck or Die

Windows 7 Home Premium x64
 
 

Here is the checksur.log


Attached Files
File Type: log CheckSUR.log (394 Bytes, 4 views)
My System SpecsSystem Spec
.

26 Nov 2015   #4
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

That log is clean, good news

Please post WindowsUpdate.log
My System SpecsSystem Spec
26 Nov 2015   #5
Canuck or Die

Windows 7 Home Premium x64
 
 

Is this it?


Attached Files
File Type: log WindowsUpdate.log (1.41 MB, 7 views)
My System SpecsSystem Spec
26 Nov 2015   #6
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Give this batch file a shot


Attached Files
File Type: bat Reset_Windows_Update_Full.bat (1.9 KB, 3 views)
My System SpecsSystem Spec
26 Nov 2015   #7
Canuck or Die

Windows 7 Home Premium x64
 
 

Where do I put the batch file?
My System SpecsSystem Spec
26 Nov 2015   #8
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

run from where you download it to or desktop

double-click to run
My System SpecsSystem Spec
27 Nov 2015   #9
Canuck or Die

Windows 7 Home Premium x64
 
 

It didn't work.
My System SpecsSystem Spec
27 Nov 2015   #10
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

What update(s) are failing to install?

Windows Update>View Update History
My System SpecsSystem Spec
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 Windows Update error code 80072EE2




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