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Windows 7: How do I activate Windows 7 by phone, if I do not have the option?

03 Dec 2015   #1
Solo123

Windows 7 Home Premium 64 bit
 
 
How do I activate Windows 7 by phone, if I do not have the option?

A couple of weeks ago I started to get messages about the windows not being genuine, but when I tried to activate the Windows 7 key, it gave me the error code 0xC004E003.
Then when I go back to activate the Windows 7 key, there is no option to activate by phone, the only options i have are: "Buy a new product key online", "Type a different key" and "Contact Dell to help resolve this problem".
By the way this is a custom built PC, I have no idea why it says to contact Dell, no part of my machine is manufactured by Dell.
If anyone knows how to fix this, please reply, I appreciate it so much.


My System SpecsSystem Spec
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03 Dec 2015   #2
Bongo

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 10 Pro
 
 

Welcome to the Seven Forums

Have a look at this tutorial Activate Windows 7 by Phone

Did you use a Dell installation disk when you installed Windows 7?

Jerry
My System SpecsSystem Spec
03 Dec 2015   #3
Solo123

Windows 7 Home Premium 64 bit
 
 

Hi, I just checked the disc, and yea it is a Dell installation disc, I had no idea. Does this mean it only works on Dell machines?
And I've already looked at that guide but when I follow it, it doesn't give me the same options, only the ones I stated above.
My System SpecsSystem Spec
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03 Dec 2015   #4
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

When and where did you buy the disc from?

If it's a Dell OEM disc/activation key then it's only designed for a Dell system and will eventually show as Not genuine.
My System SpecsSystem Spec
03 Dec 2015   #5
shadow2201

Microsoft Windows 10 Professional 64-bit
 
 

What the disc says is slightly less important than where are you getting the product key from? Did you purchase a product key for Windows 7 at some point, or are you taking the product key from an old dell computer and trying to use that key to install Windows on your new custom built computer?
My System SpecsSystem Spec
03 Dec 2015   #6
Solo123

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Brds7t7 View Post
When and where did you buy the disc from?

If it's a Dell OEM disc/activation key then it's only designed for a Dell system and will eventually show as Not genuine.
I bought it off ebay almost two months ago.
My System SpecsSystem Spec
03 Dec 2015   #7
Solo123

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by shadow2201 View Post
What the disc says is slightly less important than where are you getting the product key from? Did you purchase a product key for Windows 7 at some point, or are you taking the product key from an old dell computer and trying to use that key to install Windows on your new custom built computer?
I bought the CD which came with a product key off ebay almost two months ago.
My System SpecsSystem Spec
03 Dec 2015   #8
Bongo

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 10 Pro
 
 

As Brds7t7 said in post #4 it will eventually show as non genuine.

You will never get it to activate.

Sorry

Jerry
My System SpecsSystem Spec
03 Dec 2015   #9
Brds7t7

Windows 7 Pro 64-Bit, Windows 7 Ultimate 64-Bit, Windows 8.1 Pro 64-Bit
 
 

Quote   Quote: Originally Posted by Solo123 View Post
Quote   Quote: Originally Posted by shadow2201 View Post
What the disc says is slightly less important than where are you getting the product key from? Did you purchase a product key for Windows 7 at some point, or are you taking the product key from an old dell computer and trying to use that key to install Windows on your new custom built computer?
I bought the CD which came with a product key off ebay almost two months ago.
Sorry Solo but buying licence keys from eBay is a risky business. Sounds like that key is not designed to be activated on a non Dell system.
My System SpecsSystem Spec
03 Dec 2015   #10
Solo123

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Bongo View Post
As Brds7t7 said in post #4 it will eventually show as non genuine.

You will never get it to activate.

Sorry

Jerry
Ok, thanks very much for your help.
Am I able to buy a product key online that will fix this issue?
My System SpecsSystem Spec
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 How do I activate Windows 7 by phone, if I do not have the option?




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