Windows Update Error 0x80070005 Following Activation Work-Around

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  1. Posts : 60
    Windows 7 Home Premium 64bit
       #1

    Windows Update Error 0x80070005 Following Activation Work-Around


    Hi Everyone

    Apologies for not including any Log files at this stage, but I would appreciate your thoughts on the following:

    I've just installed Windows 7 64 bit Home Premium on a new SSD for my aged Acer Aspire 5920G. Following installation, many updates, including SP1 were automatically added through Windows update.
    I then came to Activating, and when it was refused, suddenly realised and remembered (after all these years) that I had in fact purchased a retail version of the Upgrade, and had originally installed it over the top of Vista.

    After searching Seven Forums I found and used the work-around binary file, provided on these forums for such a situation. With this I successfully Activated.

    After continuing to install s/w and generally set things up, I realised that Windows update was no longer running. I manually set it going, and it has just continued to search for updates for hours without anything else happening. Further investigation using the MS Fixit tool revealed the Error code 0x8007005, (Access Denied, as I've since found out).

    I've tried every fix I can find, including SFC Scannow and SubInAcl, without any joy.

    Am I correct to assume this has been caused by my clean install of an upgrade version? Can anyone suggest a remedy without me having to start again with a new full copy of Windows 7?

    Thanks for any thoughts/suggestions.
      My Computer


  2. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #2

    Is this tutorial any help for you

    Clean Install with a Upgrade Windows 7 Version
      My Computer


  3. Posts : 60
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thank you for the suggestion Ranger4. Yes, that is the Activation work around, described in the title that I followed, using option 3 in the tutorial.
      My Computer


  4. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #4

    Windows updates after a reinstall seem, from wast other users are reporting, seem to be taking hours so it might be worth persevering with them for awhile.

    Could you also supply the required information at the top of this section.

    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  5. Posts : 60
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-74HP9-QD3YM-PPG69
    Windows Product Key Hash: V8mmZOOxkjb+Lk7E0wqz3F4t3Xo=
    Windows Product ID: 00359-032-4326733-85140
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {79DA76EB-CE83-4920-B4E7-5346E89A2316}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{79DA76EB-CE83-4920-B4E7-5346E89A2316}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PPG69</PKey><PID>00359-032-4326733-85140</PID><PIDType>5</PIDType><SID>S-1-5-21-1170843376-1407140686-1787492440</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5920G    </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3708</Version><SMBIOSVersion major="2" minor="4"/><Date>20070815000000.000000+000</Date></BIOS><HWID>EEFA3507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-032-432673-01-2057-7601.0000-0032016
    Installation ID: 013636052892020592401935680563848153751806210785005053
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PPG69
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 05/01/2016 10:46:41
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAQABAAAAAgABAAEA6GE2c4ZMoryAlG5TVi9Ggxp87jdCld7WdgJ0o0ZpKoU=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INTEL         CRESTLNE
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      APIC            INTEL         CRESTLNE
      SLIC            ACRSYS        ACRPRDCT
      SSDT            SataRe        SataAhci
      SSDT            SataRe        SataAhci
      SSDT            SataRe        SataAhci
      SSDT            SataRe        SataAhci
      My Computer


  6. Posts : 60
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Have also followed intstructions for Windows Update posts:
    1. SURT: Opens small window "Windows Update Standalone Installer". Starts "Searching For Updates on this Computer....."
    Has continued like this for 2.5 hours without result.

    2. SFC Scannow: Result: "Did not find any integrity violations"

    3. Windows Update not finding any updates, so no update failures.

    4. Log Collection: Attached

    Hope this helps you to help me!

    Thanks a lot
      My Computer


  7. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    try this


    Hi magnet,

    Please follow my instructions in Post 10.
    SP1 fails to install. Error 8024200D.

    Roy
      My Computer


  8. Posts : 60
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Hi Torchwood

    Thanks for suggestion, but Service Pack 1 (KB976932) was installed automatically the day before I activated the new installation.

    Installed Updates list is as follows:
    28/12/15: KB958488.
    30/12/15: KB3004469, KB2534366, KB2562937, KB2977759, KB3046480, KB2533552.
    02/01/16: KB976902, KB976932 (Service Pack 1)

    Win 7 Installation date was 28/12/15
    I activated the installation late on 03/01/16, so don't know if there was an issue prior to this, preventing updates (so nothing to do with Activating) or if following the Activation.
      My Computer


  9. Posts : 60
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    I've just purchased a full retail version of Win 7 Home Premium. Does anybody think that changing the product key to this one and re-activating will solve my problem?

    Thanks
      My Computer


  10. Posts : 60
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    Hi
    Ran sfc/scannow again this morning and has now detected something. Have run 3x, and each time get "Windows Resource Protection found corrupt files but was unable to fix some of them". CBS folder attached. Thanks.

    Also when running MS Fix It result shows "Windows Update Error 0x8007003". I've read what I can find on here and elsewhere. Apparently it means BIT.dll corrupted, so perhaps that is what Scannow is now finding? It won't allow me to open CBS file, so can't view it. Any thoughts on what I should do now please?
      My Computer


 
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