Unable to activate windows. OEM key


  1. jetracer
    Posts : 1
    windows 7 home prem 64 bit
       New #1

    Unable to activate windows. OEM key


    Hello, I've been trying to activate my laptop for sometime now. I had to reinstall windows 7 home premium 64 bit a few weeks back and it will not take my key on the coa sticker. No anti-virus is running on this machine as of yet.

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-7H9D9-48TKB-XHPFC
Windows Product Key Hash: yTPDVGIeyClxyrImIeMIYdemAck=
Windows Product ID: 00359-OEM-9819294-17917
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B17461A6-0170-4769-877A-9DDF4776BC52}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B17461A6-0170-4769-877A-9DDF4776BC52}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XHPFC</PKey><PID>00359-OEM-9819294-17917</PID><PIDType>8</PIDType><SID>S-1-5-21-3595288479-2302292806-283284240</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>U56E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>U56E.208</Version><SMBIOSVersion major="2" minor="6"/><Date>20110726000000.000000+000</Date></BIOS><HWID>7FB13807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-192-917917-02-1033-7601.0000-0152016
Installation ID: 004602029043397482935780716446845941031401047461333111
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XHPFC
License Status: Initial grace period
Time remaining: 20340 minute(s) (14 day(s))
Remaining Windows rearm count: 3
Trusted time: 1/16/2016 8:50:37 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:10:2016 15:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAABAAAAAwABAAEAonY08NAGKK1GU2AgKFrW7eIrHnZwzS5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			_ASUS_		Notebook
  FACP			_ASUS_		Notebook
  DBGP			_ASUS_		Notebook
  HPET			_ASUS_		Notebook
  MCFG			_ASUS_		Notebook
  ECDT			_ASUS_		Notebook
  SLIC			_ASUS_		Notebook
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  ASF!			INTEL 		 HCG
      My Computer
    Quote Quote

  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #2

    That key should activate. If nothing works, call Microsoft.
      My Computer
    Quote Quote

  4. alphanumeric
    Posts : 4,466
    Windows 10 Education 64 bit
       New #3

    Have you tried doing the activate by phone option? Anytime I've had to use the key on the OEM COA sticker, I had to activate by phone the first time I used it.
      My Computer
    Quote Quote

  6. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #4

    Phone home


    Looks like yours advice is sound Alpha,
    Re-arm count is still at 3.

    By the way your bios is out of date.

    Roy
    Last edited by torchwood; 18 Jan 2016 at 15:18.
      My Computer
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  7. alphanumeric
    Posts : 4,466
    Windows 10 Education 64 bit
       New #5

    Won't take the key as in refuses to accept it when you type it in for entry? Or won't activate with it? Is it a Windows 7 COA sticker? Looking at your Diagnostic report, I only see OA 2.0 support in the BIOS? OA 2.0 is Vista? You need OA 2.1 for Windows 7 OEM SLP to work. If your using the key on the sticker it should not matter, your activating online with that key anyway. It just makes me wonder if that PC actually shipped with Windows 7 factory installed? If it did it should have a OA 2.1 SLIC table in the BIOS. Something doesn't look right to me?
      My Computer
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  8. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #6

    I thought it was the windows marker version 0x20001, that makes it W7.

    Roy
    vista
    Attached Thumbnails Attached Thumbnails Unable to activate windows. OEM key-vista.png  
      My Computer
    Quote Quote

  10. alphanumeric
    Posts : 4,466
    Windows 10 Education 64 bit
       New #7

    Going by this, https://en.wikipedia.org/wiki/System...e-installation you need SLP 2.1 for Windows 7? That means you need OA 2.1 data in the BIOS not just OA2.0. The way I read it anyway? We'll have to wait for the OP to post back with more info.
      My Computer
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