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Windows 7: Windows 7 Update Issues

22 Jan 2016   #1
WinDozeUser

Win 7 Home Premium 32bit, Win 10 Home 64bit
 
 
Windows 7 Update Issues

For some time now I have been having trouble with Win 7 Updates. I ask for it to "check for updates" and it seems to do nothing. But after a couple of hours I finally get a new screen with the new updates that are available. Then I select the updates and choose to download and install. The screen says it's downloading and the green bar moves from left to right, but the kb downloaded and % downloaded remain on zero. This screen remains as is for an indeterminate period of time. Often I will assume the update system has crashed and restart my computer only to find out that updates were downloaded and or installed.

So I was figuring my computer has something corrupt on it. Well just the other day I loaded a fresh install of Windows 7 Home Premium SP1 on a different laptop. Oddly, the same thing happens to this computer when trying to install updates.

What's up, anybody??


My System SpecsSystem Spec
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22 Jan 2016   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Manually install this update...
https://support.microsoft.com/en-us/kb/3112343
...and then let us know how the update process works for you.
My System SpecsSystem Spec
22 Jan 2016   #3
WinDozeUser

Win 7 Home Premium 32bit, Win 10 Home 64bit
 
 

Tried this on one computer. Now I get the following...
Now I get Error(s) found: Code 80244019

I hate to try it on the fresh install as there is no way there should be any problem to begin with. It's the OS only and the first attempt to update gave me issues that I described.
My System SpecsSystem Spec
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22 Jan 2016   #4
legacy7955

win 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by WinDozeUser View Post
Tried this on one computer. Now I get the following...
Now I get Error(s) found: Code 80244019

I hate to try it on the fresh install as there is no way there should be any problem to begin with. It's the OS only and the first attempt to update gave me issues that I described.

You are far from the only one with this issue, many here have the problem when loading a fresh copy of Windows 7. I too had the problem which in my case only AFTER installing SP1 and the new windows update client that came along with the SP1 update, before that the updates for pre SP1 came along in a fairly quick and painless fashion. Now in my case I noticed that when I was downloading post SP1 and new WU client updates the MS servers would appear to shut off during the updates...really odd. I was going to say that MS was doing this deliberately, but I have a hard time believing it....but you never know.

I saw the suggested update that is supposed to improve the situation with this issue, but I decided to skip it and just keep trying and after many hours the updates finally downloaded and installed, but it was a incredible hassle. I would just set Windows updates to run and let it go for 24-48 hours, set the PC to never sleep to make sure it keeps running. Good luck and post back.
My System SpecsSystem Spec
22 Jan 2016   #5
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by WinDozeUser View Post
Tried this on one computer. Now I get the following...
Now I get Error(s) found: Code 80244019

I hate to try it on the fresh install as there is no way there should be any problem to begin with. It's the OS only and the first attempt to update gave me issues that I described.
One might think that - but one would be wrong :-)

Something has changed around the time that Windows 10 started to be deployed via the Windows Update process. Fresh installs of W7 with SP1 applied will usually take a while to get the list of missing updates. Installing the latest Windows Update Client should fix that.

As far as your other computer with the error code - you can try a these steps: Windows Update - Reset
My System SpecsSystem Spec
23 Jan 2016   #6
WinDozeUser

Win 7 Home Premium 32bit, Win 10 Home 64bit
 
 

Woah! some have been banned for "trolling" for less than what is being implied here. But I am totally in line with your sentiment. My observations have been very much the same.

THE ISSUE AT HAND:
I read the "Notice" I received after posting this question and decided to follow this path.

1. System Update Readiness Tool (SURT)
  1. Under Download the System Update Readiness Tool, download the appropriate version of the SURT for your version Windows, and save the file to your Desktop.
    NOTE: It is likely that we will need to run this file multiple times, so make sure you keep it.

    System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008
  2. Double-click on the file to install it.
  3. Leave it to run uninterrupted. It may appear to freeze or hang, but this is perfectly normal. If it still hasn't finished after a few hours, then notify us in your post.
NOTE: I had already tried this step once before with no luck.

2. SFC Scan
  1. For how to run, see: sfc /scannow
3. Windows Update Error Codes

In your post, you need to specify what error codes/messages you are receiving when an update fails. The screenshot below shows where error codes are displayed:

Generally no errors occur, but that is not to say that things do not happen.
1) The Process entry in task mgr takes overwhelming majority command of the system and runs forever...hours and hours.



Windows Update dialog is seen below and has been that way for hours and hours!


4. Log Collection


The steps that we have done have limited automated fixing capabilities, however they are excellent diagnostic tools and generate very informative logs.
  1. Navigate to the following folder:
    C:\Windows\Logs
  2. Right-click and on the CBS folder and select Copy.
  3. Minimise all open windows and right-click on your Desktop, then select Paste.
  4. Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
  5. A file, CBS.zip should appear on your Desktop.
I did do step 4, but the compressed zip file is 32M and there are no instruction on what to do with it anyways.

5. Start a New Thread
That is where we are now!

Honestly, I am surprised that I could even post this with the svchost process running as it is.

Hey, Hey!I have finally received information on updates.


Any wagers on how long it will take to DL these updates and install them, if at all?
Started at 10:28AM. See you soon!


My System SpecsSystem Spec
23 Jan 2016   #7
WinDozeUser

Win 7 Home Premium 32bit, Win 10 Home 64bit
 
 

Well, I can't tell you the last time I actually saw progress during the update process. It usually sits at 0KB and 0% for hours on end.

But it's not done yet!
My System SpecsSystem Spec
23 Jan 2016   #8
UsernameIssues

W7 Pro SP1 64bit
 
 

In October 2015, Microsoft issued this update:
KB3102810

Quote:
Installing and searching for updates is slow and high CPU usage occurs in Windows 7 and Windows Server 2008 R2
It took them quite a while to address the issue. KB3102810 has been replaced by KB3112343. KB3112343 has the same fix for slow searches. You can install it on that fresh install.
My System SpecsSystem Spec
23 Jan 2016   #9
WinDozeUser

Win 7 Home Premium 32bit, Win 10 Home 64bit
 
 

So Windows Update finished installing at about 11:55AM, Started at 10:30AM, so about an hour and a half for 90MB of updating.
Of course that doesn't count the hours of waiting for it to find updates to install.

@UsernameIssues:
Is there a KB3112343 equivalent for a Win 7 x64 system?

Update: Got the x64 version, thanks
My System SpecsSystem Spec
30 Jan 2016   #10
WinDozeUser

Win 7 Home Premium 32bit, Win 10 Home 64bit
 
 

UPDATE:
The computer with the fresh install of Win 7 Home Premium works well with the KB3112343 Update. I ought to integrate it into an updated installer.

Ill be checking on the other laptop that was not a fresh install to see how that one goes. I generally turn off windows updates until such a time when I am able to devote the computer to the update process.

On my fathers Win 10 computer I ran into issues. I was simply going to import 2014 tax data into his 2015 Tax program and the "AutoUpdate" feature kicked in, taking it more than 2 hours to do it's thing before I could do my 2min thing!
My System SpecsSystem Spec
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