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Windows 7: Unable to update OS.

24 Jan 2016   #1
RugbyNut

Windows 7 Home Premium 32bit
 
 
Unable to update OS.

Hi, due to Windows 10 failing on my laptop several times and having failed to take it back to the previous installed OS (Windows 7) I was forced to buy a new hard drive and fresh install Windows 7 (SP1 included in CD).
I am successful with the install but am not able to update the OS or any other programmes installed on this system.
Each time I try to update Windows 7 I get the following message: Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer.
Can anyone help me with this please?


My System SpecsSystem Spec
.
24 Jan 2016   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Manually install KB3112343 and check for updates again.

If you still get the error, then see if any of these steps help:
Windows Update - Reset
My System SpecsSystem Spec
24 Jan 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Rugbynut,
Wouldn't be unusual if you still have troubles updating as you swapped hard drives,
(What was wrong with your old one??).
Can you complete your specs Especially the model of your comp.

Would you also follow the instructions from this link
Windows Genuine and Activation Issue Posting Instructions

After Usernameissues directions

Roy
My System SpecsSystem Spec
.

Reply

 Unable to update OS.




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