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Windows 7: Windows Updates failing to install

06 Feb 2016   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
next set

OK Nightweb,
lets try these,
One at a time, then reboot run Mgadiag,
Look for this error
Licensing Data--> C:\Windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.Dictionary' Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 11:29:2015 16:34
After operation 1, If its present try 2, etc.

If all 3 fail to remove the error, I'll have to try someting else.

Roy




Attached Thumbnails
Windows Updates failing to install-script2.png  
My System SpecsSystem Spec
.
06 Feb 2016   #12
Nightweb

Windows 7 Professional x64
 
 

I couldn't do number 1 as I don't have a search bar, but I put 2 and 3 into the elevated run box, both gave me a DllServer registered successful message, however on reboot the last tab in MGADiag Still says " C:windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.Dictionary'
My System SpecsSystem Spec
07 Feb 2016   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
my first instruction

Hi Nightweb,
Lookin back, my first set of instrutions,
Badly formatted in my post
RUN these >>> 4 <<<,
You replied ran BOTH.
Can you run ALL 4 again individually, got a feeling only 2 took.

Roy
My System SpecsSystem Spec
.

07 Feb 2016   #14
Nightweb

Windows 7 Professional x64
 
 

O I ran these commands in a Elevated Command Prompt

Code:
c:\Windows\SysWOW64\REGSVR32 C:\Windows\SysWOW64\wshcon.dll
c:\Windows\SysWOW64\REGSVR32 C:\Windows\SysWOW64\scrrun.dll

regsvr32 vbscript.dll
regsvr32 c:\Windows\System32\vbscript.dll
%systemroot%\system32\regsvr32 %systemroot%\system32\vbscript.dll
Each time I got a message "DllRegisterServer in C:\Windows\*.dll Succeeded
however I fear it didn't work as the MGADiag report doesn't change I think

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6B7DD81C-6C2E-419E-B09A-52D40335213E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Publisher 2002 - 100 Genuine
Microsoft Office XP Professional with FrontPage - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6B7DD81C-6C2E-419E-B09A-52D40335213E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2833491091-2125282442-2741541524</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 7100</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20100910000000.000000+000</Date></BIOS><HWID>B3873507018400F6</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>BABFAAD4C4D61B0</Val><Hash>SEishkJimZrBR/u8NT774CIf0yg=</Hash><Pid>54197-640-0698487-16062</Pid><PidType>14</PidType></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>864F0FCCC4CD73E</Val><Hash>1kvzJLKmvg8iBHYevkHHBK9NEkk=</Hash><Pid>54185-640-0521274-17180</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="17" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.Dictionary'

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:29:2015 16:34
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAQACAAAAAQABAAEAHKJMer3j8OnY+1TcVPkQMyzJ3sDx5UTRctAM1QLQ

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          FX09    
  FACP            DELL          FX09    
  SRAT            AMD           FAM_F_10
  HPET            DELL          OEMHPET 
  MCFG            DELL          OEMMCFG 
  SLIC            DELL          FX09   
  OSFR            DELL          FX09    
  OEMB            DELL          FX09    
  SSDT            A M I         POWERNOW
My System SpecsSystem Spec
07 Feb 2016   #15
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Nightweb,
Do you have KB971033 installed.

Roy
My System SpecsSystem Spec
07 Feb 2016   #16
Nightweb

Windows 7 Professional x64
 
 

After Lots and lots of searching I found that yes I have it installed, (i think I've all updates for Windows 7,Office XP,Silverlight and virtual PC up till 12 jan last month)
My System SpecsSystem Spec
07 Feb 2016   #17
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
more to try

Hi Nightweb,

Try the following in the order below please

Please Uninstall KB971033, reboot and reinstall, from here
http://support.microsoft.com/kb/971033.

Reset ActiveX components, follow this link
https://www.google.co.uk/url?sa=t&rc...sRC-0VkmLQvDyA


Please check your Windows\System32 folder - is there a file (not a folder) called slmgr.vbs present?

Please run the following command from an elevated command prompt...
DIR C:\Windows\system32\slmgr.*
copy and paste the results to your reply.

Roy
My System SpecsSystem Spec
07 Feb 2016   #18
Nightweb

Windows 7 Professional x64
 
 

I've looked under the list of installed updates and I can't find that listed, could it be included in a service pack? or even slip-streamed into a Windows 7 SP1 install disc?

I have reset the activeX controls and I don't know how to copy and paste the Command response but I do have the slmgr.dll file it's 113,629 bytes
My System SpecsSystem Spec
07 Feb 2016   #19
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Nightweb,

OK can you check if these 2 lines are included in the Slmgr vbs report
L_MsgHelp_2="Usage: slmgr.vbs [MachineName [User Password]] [<Option>]"
L_MsgHelp_3="MachineName: Name of remote machine (default is local machine)"

You said you found that KB before???, but lets use this to uninstall

via elevated command mode
wusa /uninstall /KB:971033
Note: Include the colon and note the spaces.

In your last reply you said you had updates until about 12 Jan, did you install any other programs, or use a
Optimiser prog or any kind of registry cleaner just prior to that.

Roy
My System SpecsSystem Spec
07 Feb 2016   #20
Nightweb

Windows 7 Professional x64
 
 

Hey sorry not got back sooner was away from pc,

I searched the file slmgr.vbs in C:\Windows\slmgr.vbs and I found I have these lines:
Code:
private const L_MsgHelp_2                             = "Usage: slmgr.vbs [MachineName [User Password]] [<Option>]"
private const L_MsgHelp_3                             = "MachineName: Name of remote machine (default is local machine)""
Are these the right ones? I couldn't find exact matches to the ones you posted

I also notice I have a Slmgr folder too, in this is another folder (0409) which contains a single file slmgr.ini

I used the command in a elevated Command prompt by copy and pasting it in. As for January 12th, any programs installed could be hard one to answer as I don't install much if anything none gaming related on these machine, however I have Steam, Norton and Windows (Had I should say) auto updating so they the only things I can thing of except a couple (about 6 days ago) I installed 3DMark to score my new GPU, as for optimizer program the only one I use is defrag about once every two months (Norton has a built in one too) and of course Cleanrmgr. no reg cleaner installed.

That help?
My System SpecsSystem Spec
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