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Windows 7: Activation Oddity

15 Nov 2009   #1

7 Professional 64bit
 
 
Activation Oddity

I pre-ordered 7 professional upgrade from Newegg and installed it on a dual boot with XP Pro. Everything went smoothly and all was well. Periodically the "windows is not activated" appears on the lower right hand corner of the desktop. When I right click my computer and choose properties it initially says windows is not activated and all by itself switches to windows is activated and the "windows is not activated" message disappears from the desktop. This happens periodically and then goes away by itself. Today I returned home to see a new prompt saying that I might be a victim of counterfeit software and a link to go activate windows. Once again I right click my computer and everything is resolved. Anyone have an idea what causing this?

Thanks

My System SpecsSystem Spec
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15 Nov 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If you did not say that you bought your DVD from a reputable firm, I would suggest that it is indeed a counterfeit copy. If you did not notice any problems with the packaging, torn wrapping, key code that did not look right etc., we should, for now, assume that you are legit. If that is the case for whatever reason your machine is malfunctioning and indicating that you do indeed have a counterfeit copy. I am not really familiar with a situation like this, but I would assume after the 30 day period has expired, the MS computers will pick up on the notice. Then the fun begins. They will periodically shut you down, not send updates etc. You do not want to get to that point. Take your time, but if you cannot ascertain a valid reason for this problem, I think it wise to call MS, explain the problem to them and hope for the best. Worst case scenario, they will confirm that your number is not legit, and yes, you have to buy another. A more likely scenario, is that they will confirm that you are legit, make note of that fact and set their computers to disregard the bogus reports that they get from you, they may even give you another number which will work correctly.

Regarding the call to MS, I would call the number, used when you cannot activate from your computer. This alone may clear up your problem. If not you will speak to someone and you should follow the guidelines that I provided. Anyway good luck. Its a shame, after spending good money, you must get aggrevated.
My System SpecsSystem Spec
16 Nov 2009   #3

7 Professional 64bit
 
 

I purchased it from a reputable company ( Newegg) and as I said it resolves itself, but it keeps happening.
My System SpecsSystem Spec
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16 Nov 2009   #4
Microsoft MVP

 

You should call MS tech support which is included with any retail copy purchase.

This is not ordinary tech support as they spend a fortune on it, and are instructed to see any issue through to solution IF the customer is cooperative.

I have found MS tech support in the past to be worth more than the price of the OS.
My System SpecsSystem Spec
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 Activation Oddity




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