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[SOLVED] After SP1 update - black screen with mouse cursor
As per title - I decided to update my Win 7 ultimate to SP1 which installed ok but I ended up with a black screen with working mouse cursor and a message box showing something like - "configuring user settings".
This stayed like this for a long time and in the meantime I used CTRL_ALT_DEL to try to run Firefox to get on to the net. Firefox failed to open which appeared to indicate something network related.
I finally shutdown via the taskmanager and booted to Safe mode - with networking. Trying to open a browser resulted in a painful wait which I gave up on. It appeared that it couldn't download anything.
I then did a system restore and got back to full working system. My Windows 7 has been extremely stable and I've no problems. I did a virus check and loaded the update readiness tool but haven't tried SP1 again.
I decided to search around but really this kind of issue seems like it could be caused by a lot of things and I've no clear answer to what is my specific issue. Given the problems with networking issues (eg. some people had suggested they unplugged the LAN cable as their Qnap nas was the problem - beats me but I have a Qnap), maybe it is this.
I doubt it's graphics although originally I suspected it but I do have the latest drivers installed and now I'm back after system restore this is stable as ever.
I'm really searching for either:
1) the best (quickest) way to troubleshoot this problem
or
2) a way to update to SP1 bit by bit - if that's possible. I might be able to find the module responsible then.
Any ideas would be appreciated. Till then I'll stick with my non-SP1 stable system
Last edited by Louiscar; 12 Feb 2016 at 10:53.