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Windows 7: Cannot download & install newest Windows Updates

12 Feb 2016   #1
Riobio

Windows 7 Home Premium 64bit
 
 
Cannot download & install newest Windows Updates

The Update setting has always been "let me choose whether to download and install them", but with the 17 Updates of February 9th, I've repeatedly checkmarked all 17, click on the OK button at bottom right, but the downloads do not begin, it just flips back to Windows Update home.

I've run Windows Update Troubleshooter: first time it said "service registration missing or corrupted" - the second time it is everything was fixed; but no updates will download.

I've run Windows Update Diagnostic; no difference.

The Sfc /Scannow has twice said there are no integrity violations.

The SURT asked if I wanted to install Hotfix KB947821, but it never showed it being installed and after an hour said "Installation finished".

There have been no error codes to report.

I'd greatly appreciate some expert guidance. Thank you.




Attached Files
File Type: zip CBS.zip (755.4 KB, 2 views)
File Type: log CheckSUR.log (395 Bytes, 4 views)
File Type: txt MTB_2.txt (21.3 KB, 1 views)
My System SpecsSystem Spec
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12 Feb 2016   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Have you checked the description on all 17 ?

Do you need them all ?
My System SpecsSystem Spec
12 Feb 2016   #3
Riobio

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Have you checked the description on all 17 ?

Do you need them all ?
No I haven't checked the descriptions. I've also tried checkmarking individual updates and clicking OK to see if one update at the time could be installed. Have checked 3 at the time also and other variations. There's eleven for Windows 7, 5 for Office 2007, and one for Office 2010. They all appear important for this laptop.

I simply cannot get them to download, much less install.
My System SpecsSystem Spec
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15 Feb 2016   #4
Riobio

Windows 7 Home Premium 64bit
 
 

It's been several days; I'd greatly appreciate some guidance.

There has been no change. Whether I checkmark 1 update or all 17, when I click OK, it simply reverts back to the WU home.
I've run the Fix It (reset), the Diagnostic, the SURT, sfc /scannow.

What else please?
My System SpecsSystem Spec
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 Cannot download & install newest Windows Updates




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