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Windows 7: Can't get Win 7 Update to check for updates

23 Feb 2016   #11
HenriK37

Win7 Home Premium x86/Win7 Pro x64
 
 

All I could find are the two attached files from 2014, well before the current trouble began. This is all greek to me.




Attached Files
File Type: log CheckSUR.log (8.9 KB, 7 views)
File Type: log CheckSUR.persist.log (159.1 KB, 5 views)
My System SpecsSystem Spec
.
24 Feb 2016   #12
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

The old CheckSUR.log has several cat, mum & manifests missing/corrupt. If SURT completed it would have these plus some I suspect.

I'll check & see how many of missing repair files & have...
My System SpecsSystem Spec
24 Feb 2016   #13
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

DisableWindowsUpdateAccess
Reg_DWORD
Range = 1|0
  • 1 = Disables access to Windows Update.
  • 0 = Enables access to Windows Update.


You should set it to "0", reboot, & try running SURT again, yes that KB is SURT
My System SpecsSystem Spec
.

24 Feb 2016   #14
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Reset default registry & file permissions.
Download the SubInACL.msi from Microsoft and install it.
download attached zip, open it & run reset.cmd
restart computer.


Attached Files
File Type: zip reset.zip (415 Bytes, 3 views)
My System SpecsSystem Spec
25 Feb 2016   #15
HenriK37

Win7 Home Premium x86/Win7 Pro x64
 
 

Hi --

I double-checked the registry file setting and it was already at '0'.

I then downloaded the 'SubInACL.msi' file and, so far as I could tell, it installed correctly. I then downloaded the 'Reset.zip' file and I think it loaded but the resulting screen text went by so quickly I couldn't actually read the momentarily displayed text. I then rebooted the PC and nothing seemed to have changed. Accordingly, I tried to install the SURT file. The install process went through more steps than it ever has in the past but in the end, I got the usual message that the file installation had NOT been successful.

I then checked the log files to see if a new SURT log file had been generated. I did find a new 12 kB 'CBS.log' file with this morning's date and time but I couldn't open it (access denied). I can extract that file and send it to you if the SevenForums system will allow files to be attached of that size. Please advise.

Also, thank you for sticking with this situation as it must frustrate you as much as it does me.
My System SpecsSystem Spec
25 Feb 2016   #16
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

if it's 12 kb it should upload. try & see.

Try running attached

You could try Repair Install not sure if it will fix your issue, but worth a try. Do you have win7 installation DVD?


Attached Files
File Type: bat reset security policies win 7.bat (120 Bytes, 0 views)
My System SpecsSystem Spec
25 Feb 2016   #17
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
i hate that date

Hi Henrik,
Do you have KB3022345 installed please,
If so please uninstall it.

REBOOT
re-run Windows update.

Roy
My System SpecsSystem Spec
25 Feb 2016   #18
HenriK37

Win7 Home Premium x86/Win7 Pro x64
 
 

wben353: I ran reset again but did not see any change beyond what I observed earlier today. When I tried to install SURT again, , the installation failed in the same way it did this morning.

I will try to attach the CBS.log file.

As Win7 Home Premium was pre-installed when this PC was originally purchased, I do not have any Win 7 media. Accordingly, I did not try to run the 'Repair Install' as suggested or try to run the 'reset securities policies win 7.bat' you provided.

torchwood: KB3022345 is not listed has having been installed on this PC.

P.S.: The CBS.log file could not be attached as it was larger than the SevenForums 2 mB limit. I could send it to you directly if we can figure out a way to do that.
My System SpecsSystem Spec
25 Feb 2016   #19
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

Have to compress zip it then attach.
My System SpecsSystem Spec
25 Feb 2016   #20
HenriK37

Win7 Home Premium x86/Win7 Pro x64
 
 

Having never compressed a file before, see if the attached indicates I managed it correctly.`


Attached Files
File Type: zip New Compressed (zipped) Folder.zip (601.0 KB, 4 views)
My System SpecsSystem Spec
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 Can't get Win 7 Update to check for updates




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