WU not working & SFC errors


  1. Posts : 2,573
    Win7 Ultimate X64
       #1

    WU not working & SFC errors


    Having a few issues with a machine, I noticed WU was installing the same updates everyday and was doing this for several months even though updates show as installed machine still reinstalls on every reboot.

    Tried to run an sfc scan and sfc would not execute.
    So far I have reset windows update (but not cleared history) and run SURT, this allowed me to execute sfc scans which founds multiple errors that could not be fixed and allowed WU to run which found many updates that attempt to install but on reboot I always get the message windows failed to configure updates and is reseting.

    At some point during the WU running the update history has cleared but is showing 277 updates as installed and as a final quirk disk space is being consumed at a strange rate I currently have a 3GB sfc log that increases by 200-300MB on every reboot & disk cleanup shows unrealistic figures that do not relate to actual space

    WU not working & SFC errors-wu.png

    WU not working & SFC errors-wu-installed.png

    WU not working & SFC errors-capture.png

    CheckSUR.log

    CheckSUR.persist.log
      My Computer


  2. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Pauly,
    This is gonna be a wait for Noeldp job.
    just by looking at the size of your Windows error reporting nearly 10G thats bigger than the install!!
    and certainly doesn't look good.

    If it was me id opt for a clean install

    Roy
      My Computer


  3. Posts : 2,573
    Win7 Ultimate X64
    Thread Starter
       #3

    Yeah I would agree but I'm trying to fix by remote access as don't have the time to go there and do it as its not that close to me.
    Those error logs are misreported space as after running cleanup I only get a GB or 2 back and after another sfc/reboot or two those crazy figures are back ??

    Strange thing is machine runs absolutely fine other than low disk space warnings caused by multiple repeating updates and large log files, guess I'm kind of hoping the update problems are caused by corrupt system files.
    Anyway disabled updates and deleted current sfc.log and generated a new one with a normal size

    Attachment 381993
      My Computer


  4. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    remove KB


    Hi Paully,
    Trawling thru that log came across the infamous KB3022345, which caused a lot of grief.
    Dont know if the problem started then, early/mid 2015.

    You could uninstall it and see what happens

    Also have a look at this thread see if you want togo the sfcfix.exe route.
    https://www.google.co.uk/url?sa=t&rc...Ep7UlVJcU6vJOw

    Roy
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    KB3022345 has been reported to cause lot of sfc /scannow problems.

    I have it removed on both of my systems.
      My Computer


  6. Posts : 2,573
    Win7 Ultimate X64
    Thread Starter
       #6

    Just checked the logs and the looping updates started the day that update was installed, so have just removed it and will rerun things and see how it goes
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    While you are using your computer, every now and again do a reboot just to let the system get a clean slate.
      My Computer


  8. Posts : 2,573
    Win7 Ultimate X64
    Thread Starter
       #8

    Made a bit of progress, removed that update and sfc scans are now clear but WU still fails without an error code.
    Scan for updates show 55-60 important updates which seems about right and no updates have installed since May 15 they download and install but after prompted reboot screen shows "configuring update do not power off" for a couple minutes until approx 69% complete then shows failure to configure reverting screen below, not sure best way forward from here, don't want to keep running SURT and/or changing things until I have a bit of direction, for the minute gonna try just one or two updates to see if they install

    WU not working & SFC errors-capture.png
      My Computer


  9. Posts : 2,573
    Win7 Ultimate X64
    Thread Starter
       #9

    So found a pattern in that updates fail sfc reports corruption, run SURT corruption clears.
    Installing one at a time and running sfc inbetween seems to work so just need to figure out which update/s are causing the problem
      My Computer


 

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