Vista to Windows 7 activation key rejected by Microsoft

dukerod · 19 Feb 2016

I have purchased a Windows 7 package online from Software geeks and installed the windows 7 O/S and at the moment it is working but I cannot activate Win 7 . I am not sure what is wrong but maybe someone can advise.

I have attached the log from the MGAD Tool :

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GW27Q-4DXPG-RQP78
Windows Product Key Hash: Adl2WDjwXbYPn1GxYSKkIZqUyUQ=
Windows Product ID: 00359-OEM-8992687-00243
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EEC93E73-BE5E-4C5A-A3A6-1FA873EBD604}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EEC93E73-BE5E-4C5A-A3A6-1FA873EBD604}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RQP78</PKey><PID>00359-OEM-8992687-00243</PID><PIDType>2</PIDType><SID>S-1-5-21-750217256-175479931-1704909728</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.54</Version><SMBIOSVersion major="2" minor="4"/><Date>20090818000000.000000+000</Date></BIOS><HWID>365F3807018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800243-02-2057-7601.0000-0502016
Installation ID: 008242184332767020696425798972005946434066404231815435
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: RQP78
License Status: Initial grace period
Time remaining: 41760 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 19/02/2016 19:50:43
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAeqiWUzboHvKWklYQILU0KhSWgjLgtkJ1eKIOHg==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        SLIC-MPC
  FACP            HPQOEM        SLIC-MPC
  HPET            HPQOEM        SLIC-MPC
  BOOT            HPQOEM        SLIC-MPC
  MCFG            HPQOEM        SLIC-MPC
  SLIC            HPQOEM        SLIC-MPC
  SSDT            HPQOEM         SLIC-MP

I was hoping for some help on this I have no activation code for my Vista O/S as it has rubbed off on the
underside .

I think I may have been ripped off but if anyone can shed light on this I would be grateful.

torchwood · 19 Feb 2016

Hi Dukerod,
Would you please install KB971033, from here
http://go.microsoft.com/fwlink/?LinkID=152411

You have a rather obscure retail installation from a minor OEM, Clevo.
Although the code you have input : -- 2V36J-4RK8B-GW27Q-4DXPG-RQP78 is only identified as genuine on the net, and not affiliated to the major OEM's, yours is showing as HP.

Once you have installed the KB, rerun the MGadiag.

If the errors that are listed below are still present, then unfortunately the install is classified by MS as counterfiet.

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154

Depending upon how they sold it to you, ie W7 Home Premium >> WITH <<< licence,
Will determine what you might do.

Repost the results, well go from there.

Roy

Layback Bear · 19 Feb 2016

Hi dukerod and welcome to our forum.

Could you post exactly what you bought and from where?
A web site would be nice.
What operating system came with your computer originally?

The reason I ask is your have a OEM/SLP which only come with a computer manufacture pre installed on their system.
From the log.

Windows License Type: OEM SLP

dukerod · 20 Feb 2016

Layback Bear said:

Hi dukerod and welcome to our forum.

Could you post exactly what you bought and from where?
A web site would be nice.
What operating system came with your computer originally?

The reason I ask is your have a OEM/SLP which only come with a computer manufacture pre installed on their system.
From the log.

Windows License Type: OEM SLP

just had a quick look at thread got a bit on today but I will post all the details later tonight and name and shame if neccesary.

Thanks for your quick response.

I appreciate it.:)

dukerod · 20 Feb 2016

dukerod said:

Layback Bear said:

Hi dukerod and welcome to our forum.

Could you post exactly what you bought and from where?
A web site would be nice.
What operating system came with your computer originally?

The reason I ask is your have a OEM/SLP which only come with a computer manufacture pre installed on their system.
From the log.

Windows License Type: OEM SLP

just had a quick look at thread got a bit on today but I will post all the details later tonight and name and shame if neccesary.

Thanks for your quick response.

I appreciate it.:)

Hi the company I used is :

https://softwaregeeks.co.uk/

I bought an Activation Key and download links to Windows 7 Home Premium as a download through the Softwaregeeks site

.https://softwaregeeks.co.uk/

My Laptop was originally :

Vista Home Basic 32bit. AMD Semprom Chip.

120 gb hard Drive
4gb memory.

dukerod · 20 Feb 2016

torchwood said:

Hi Dukerod,
Would you please install KB971033, from here
http://go.microsoft.com/fwlink/?LinkID=152411

You have a rather obscure retail installation from a minor OEM, Clevo.
Although the code you have input : -- 2V36J-4RK8B-GW27Q-4DXPG-RQP78 is only identified as genuine on the net, and not affiliated to the major OEM's, yours is showing as HP.

Once you have installed the KB, rerun the MGadiag.

If the errors that are listed below are still present, then unfortunately the install is classified by MS as counterfiet.

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154

Depending upon how they sold it to you, ie W7 Home Premium >> WITH <<< licence,
Will determine what you might do.

Repost the results, well go from there.

Roy

Thanks Roy for your help on this , I have taken my laptop to a local repairer and he is going to look at it for me after an initial booting up he confirmed that alot of drivers are missing and other items.

The laptop with the issue is very old around 7 years but works quite well and it will be used as a back up for me and for my wife to learn a bit about computing as I have purchased a new laptop last week with win 10 installed so I am not wthout a computer.

The upshot is he is going to put windows 10 on the laptop and see what happens if it is succesful I will stick with it and put my efforts down to experience .

I will post the results on this thread and what the computer repairer recommends and subsequently does.

I will return soon Rod .

torchwood · 20 Feb 2016

Hi Dukerod,
Doesn't bode well, there shouldn't be "lots of drivers missing and other things" would tend to imply that its a corrupted/pirated copy of the ISO, (downloaded via a torrent site?).
Even if your tech can repair it/Upgrade it, not sure if it will activate on 10, it will fail with the error
>> no digital entitlement <<. (error code 0xC004f210)

Your repairer will need original OEM/retail/system builder discs to RE-install 7, not repair discs

As i said in my earlier post depends on how they sold it to you, as to whether you can get a refund.

Roy

Layback Bear · 20 Feb 2016

OEM/SLP keys are not legally sold separately. They are only used and installed at the manufactures factory under a agreement the manufacture has with Microsoft.

No Windows 7 COA key are legally sold by them selves.

Your installation of Windows 7 on that computer is counterfeit.

Barman58 · 20 Feb 2016

Have taken a moment to check out the site you've used and I would think that the prices they are quoting are too good to be true I would expect to pay in excess of £100 for what they are offering for £35.There ~~used to be~~ is a department within Microsoft that you could report such Scam suppliers too, and would often be gifted a legit key - https://www.microsoft.com/en-gb/howtotell. - as windows 7 is no longer on sale from Microsoft this is less likely than it was.

Perhaps a contact with Microsoft from yourself to make them aware of this site may even get you a Windows 10 key although that is completely in Microsoft's hands

Layback Bear · 20 Feb 2016

Thanks Nigel for the website. Bookmarked that puppy.