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Windows 7: Unable to update IE11 0x00009C59 (40025)

25 Feb 2016   #1
laith84

Windows 7 Pro x64 SP1
 
 
Unable to update IE11 0x00009C59 (40025)

Hi guys, i have run out of idea how to solve this. I may need the gurus's help on this one.
Attachments are the System Update Readiness Tool logs.
Appreciate in advanced!


SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-25 17:51:51.117
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 2
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-02-25 17:55:09.949
----------------------EOF-----------------------


IE11_main.log

04:47.151: INFO: Waiting for Active Setup to complete.
04:47.198: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
04:52.221: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
04:57.213: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
05:02.221: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
05:07.228: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
05:12.501: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
05:12.501: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
05:12.704: INFO: Cleaning up temporary files in: C:\windows\TEMP\IE1DBAD.tmp
05:17.789: INFO: Unable to remove directory C:\windows\TEMP\IE1DBAD.tmp, marking for deletion on reboot.
05:17.930: INFO: Released Internet Explorer Installer Mutex


SFC /SCANNOW

C:\windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.





Attached Files
File Type: log CheckSUR.log (1.0 KB, 4 views)
File Type: log CheckSUR.persist.log (4.2 KB, 0 views)
My System SpecsSystem Spec
.
25 Feb 2016   #2
wben353

Win 7 Home Premium x64/Linux Lite 2.6 x64
 
 

I'll see if I have the corrupt/missing files.

Don't have those files.

You can uninstall the corrupt kb by running the attached batch file or at administrative command prompt entering this:

wusa /uninstall /kb:2936068 /quiet /norestart


Attached Files
File Type: bat uninstall kb2936068.bat (61 Bytes, 0 views)
My System SpecsSystem Spec
Reply

 Unable to update IE11 0x00009C59 (40025)




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