Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: I cannot activate the product key for a Windows 7 installation

02 Mar 2016   #1
JRAJ1988

Windows 7 Professional 64bit SP1
 
 
I cannot activate the product key for a Windows 7 installation

Hi, before I signed up I scouted this site and others for answers as this is a question which has came up often, I've gone through the steps to the same position.

I bought a Windows 7 ISO/Product Key from this site https://softwaregeeks.co.uk. They have good ratings so I thought "This isn't some rip off like the last Windows I got from Ebay". I did the installation with their ISO Windows 7 Professional OEM. They sent me a code which doesn't work, I've tried emailing them to no avail.

I know that the letter N doesn't work when typing an activation code yet I got one in my key they sent. The 2nd line of the key is NB8H3 the rest do work.

It's so exasperating after the counterfeit ebay Windows 7 I got the last time.

here's the code, the end product key here is completely different to the one I bought:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DFP6M-7YGBB-BG7Q7
Windows Product Key Hash: /hMAnH/u5tLu0vbIe9745lf8tNk=
Windows Product ID: 00371-OEM-8992671-00541
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F6B1BEDA-77EC-45E6-8879-041C98D3DE07}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F6B1BEDA-77EC-45E6-8879-041C98D3DE07}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BG7Q7</PKey><PID>00371-OEM-8992671-00541</PID><PIDType>2</PIDType><SID>S-1-5-21-4142621341-4031620035-403607770</SID><SYSTEM><Manufacturer>NOVATECH LTD</Manufacturer><Model>PC-X003154</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0501</Version><SMBIOSVersion major="3" minor="0"/><Date>20151116000000.000000+000</Date></BIOS><HWID>120C3D07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700541-02-2057-7601.0000-0622016
Installation ID: 020234398701634906101232382824994270873865192536469715
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: BG7Q7
License Status: Initial grace period
Time remaining: 43140 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 02/03/2016 13:46:18

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAHKKqJi50qMG2HI7jCkOq09Sr9FI=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I 
  FACP			ALASKA		A M I 
  DBGP			INTEL 		
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I 
  FIDT			ALASKA		A M I 
  SSDT			SataRe		SataTabl
  LPIT			INTEL 		SKL
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  DBG2			INTEL 		
  SSDT			SataRe		SataTabl
  SSDT			SataRe		SataTabl
  UEFI					
  SSDT			SataRe		SataTabl



My System SpecsSystem Spec
.
02 Mar 2016   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Unfortunately, I don't see a good outcome, you should report that company to Microsoft,

https://www.microsoft.com/en-gb/howt...fr/Report.aspx

Right on the front page they are showing discs with a Dell logo, they can't sell those.

The price should have been the first thing to tip you off but I understand trying to find a deal, it wasn't worth it this time.

I'm still trying to find out which company this belongs to, from your report,

Code:
00371-OEM-8992671-00541
We have a pretty thorough master list to reference and that one isn't on the list nor can I find it mentioned on the web.
My System SpecsSystem Spec
02 Mar 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
join the club

THEM AGAIN.
see this
Vista to Windows 7 activation key rejected by Microsoft

Lookin at that report you have an OEM install on a retail board
Counterfiet
If you download and run KB971033
it will change some of the details of that report, it would be interesting to see it
Roy
My System SpecsSystem Spec
.

04 Mar 2016   #4
alphanumeric

Windows 10 Education 64 bit
 
 

You can have an OEM install on a retail board and be legal by the way. I have an OEM version of Windows 7 I bought on NewEgg. It shows up with a product ID of XXXXX-OEM-XXXXXXX-XXXX. That motherboard doesn't have any SLIC table. It's activated with the key on the COA sticker that came with it. Googling the Product ID will just get similar ID's not tied to any particular OEM. Anybody that bought a system builders OEM copy will get the same result. It's OEM but activates online. I'm not saying the OP's install is legal, just that it being an OEM install doesn't necessarily mean it isn't legal.
My System SpecsSystem Spec
04 Mar 2016   #5
alphanumeric

Windows 10 Education 64 bit
 
 

Does your DVD have an $OEM$ folder in the Sources folder? It shouldn't have one unless its custom OEM install media. Where you prompted to enter a key when you did the install? You should have been, if you weren't that's another indication its custom OEM install media, or its been modified tampered with. Are you noticing any branding on say the system page? OEM LOGO's for say Dell?
My System SpecsSystem Spec
04 Mar 2016   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by alphanumeric View Post
You can have an OEM install on a retail board and be legal by the way. I have an OEM version of Windows 7 I bought on NewEgg. It shows up with a product ID of XXXXX-OEM-XXXXXXX-XXXX. That motherboard doesn't have any SLIC table. It's activated with the key on the COA sticker that came with it. Googling the Product ID will just get similar ID's not tied to any particular OEM. Anybody that bought a system builders OEM copy will get the same result. It's OEM but activates online. I'm not saying the OP's install is legal, just that it being an OEM install doesn't necessarily mean it isn't legal.
He knows the difference,

The report would show it as a system builders:

Code:
Windows Product ID: 00359-OEM-8702121-81912
Windows Product ID Type: 3
Windows License Type: OEM System Builder
That has been the source of a lot of confusion over the years by people just using that term for both, it makes things much easier if "system builder" is used in place of OEM when called for.
My System SpecsSystem Spec
05 Mar 2016   #7
alphanumeric

Windows 10 Education 64 bit
 
 

Quote   Quote: Originally Posted by derekimo View Post
Quote   Quote: Originally Posted by alphanumeric View Post
You can have an OEM install on a retail board and be legal by the way. I have an OEM version of Windows 7 I bought on NewEgg. It shows up with a product ID of XXXXX-OEM-XXXXXXX-XXXX. That motherboard doesn't have any SLIC table. It's activated with the key on the COA sticker that came with it. Googling the Product ID will just get similar ID's not tied to any particular OEM. Anybody that bought a system builders OEM copy will get the same result. It's OEM but activates online. I'm not saying the OP's install is legal, just that it being an OEM install doesn't necessarily mean it isn't legal.
He knows the difference,

The report would show it as a system builders:

Code:
Windows Product ID: 00359-OEM-8702121-81912
Windows Product ID Type: 3
Windows License Type: OEM System Builder
That has been the source of a lot of confusion over the years by people just using that term for both, it makes things much easier if "system builder" is used in place of OEM when called for.
Yes, and yes. He PM'd me shortly after I posted.
My System SpecsSystem Spec
05 Mar 2016   #8
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

This MS website might help to clear the OEM confusion.

https://social.microsoft.com/Forums/...enuinewindows7
My System SpecsSystem Spec
Reply

 I cannot activate the product key for a Windows 7 installation




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can I use OEM Windows 7 Product Key to activate Windows on BRAND NewPC
Hi there, I have a Gateway DX-4822 that I bought in 2010. I am planning to build a custom pc and will probably be switching from Intel to AMD. I have read that OEM License keys are linked to motherboards and can't be used on a new rig, but some people have mentioned that it's possible to call...
Windows Updates & Activation
Unable to activate windows due to a missing product key character
Operating System: Windows 7 Home Premium SP1 64bit Nature Of The Problem: The sticker on the bottom of the laptop has some characters erased which is why i am unable to activate my windows. I downloaded windows 7 and burned it and boot installed it without any problems, however i am unable to...
Windows Updates & Activation
Product key cannot be used to activate windows on this computer
Hi, i had bought windows 7 from MSFT offices in Seattle. It was working fine on my older machine. i recently built a new machine and scrapped the old one (it ceases to exist). I installed the windows 7 on the new machine but i am getting the "The product key you typed cannot be used to...
Windows Updates & Activation
Figure out which product-key was used to activate Windows 7 Ultimate
Hello, This is the current situation: We have here various of computers running Windows 7 Ultimate x64. On one PC Windows runs inside a VirtualBox on a FreeBSD machine. My boss wants me to replace that FreeBSD with the Windows that runs inside the VM as the main OS. My problem is, that...
Windows Updates & Activation
windows 7 product key will not activate after new hardware install
Hello Sevenforums I apologize in advance if I posted this in the wrong area. Im having major issues re activating windows after a massive hardware upgrade. My copy of windows is genuine it was a retail upgrade from windows vista and I did the validation over 1 year ago. (Still have the box CD code...
Windows Updates & Activation
The product key you typed cannot be used to activate Windows
The full error is "The product key you typed cannot be used to activate Windows on this computer" but it wouldn't fit in the title. I'm running Windows 7 Professional 64-bit and when trying to acticate it I get this error. I get the same thing when trying to activate by phone. I bought this from...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

İ Designer Media Ltd

All times are GMT -5. The time now is 19:02.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App