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Windows 7: Security Update Error 80242014

07 Mar 2016   #1
Albion7

Windows 7 Home Premium x64
 
 
Security Update Error 80242014

Hi there and thank you in advance for any help. Highly appreciated.

My computer is not installing Win Security Updates. I keep getting this message:

'RESTART YOUR COMPUTER TO INSTALL IMPORTANT UPDATES, Win can't update important files and services while the system is using them'.

This started after I installed Win10 two months ago, but successfully reinstalled Win7 after a week.

Only the Security Updates are pending, with error code 80242014.

These are some of 11 pending updates: KB2952664, KB3134214, KB3134814.

When running Win Update Troubleshooter I get Update error 0x80070057.

Here are logs on OneDrive:

http://1drv.ms/1R1ats9


My System SpecsSystem Spec
.
07 Mar 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
1st run

Hi Johann,
pease run this MS Fixit
https://support.microsoft.com/en-us/kb/971058
It will reset your windows update files.

Note those 3 KB's are normal windows updates.

If the fixit does not correct the situation.
Please run
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center
then sfc /scannow
and post the results in this thread
  1. Right-click and on the CBS folder and select Copy.
  2. Minimise all open windows and right-click on your Desktop, then select Paste.
  3. Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
  4. A file, CBS.zip should appear on your Desktop.
  5. Then upload as an attchment
Roy
My System SpecsSystem Spec
08 Mar 2016   #3
Albion7

Windows 7 Home Premium x64
 
 

Hi Torchwood,
Ran MS Fixit. Did not help.
Did System Update Readiness Tool.
sfc /scannow found currupt files but was unable to fix some of them.
Followed your instructions, but can not upload CBS zip as an attachment.
What am I doing wrong?
My System SpecsSystem Spec
.

08 Mar 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Albion,
when you create a reply, in the tools box below message click on the >> paperclip <<, follow the instructions, the file will be on the desktop.

Roy
My System SpecsSystem Spec
08 Mar 2016   #5
Albion7

Windows 7 Home Premium x64
 
 

Hi Roy,
yes I know, the problem is when I browse and upload, I get the 'uploading please wait', then a message like this:
This page can’t be displayed
  • Make sure the web address http://www.sevenforums.com is correct.
  • Look for the page with your search engine.
  • Refresh the page in a few minutes.
I then click the 'fix connection problem'. But I do not have a connection problem.
I get a message from Sevenforums: 'Invalid Post specified. If you followed a valid link, please notify the administrator'.

Johann
My System SpecsSystem Spec
08 Mar 2016   #6
Albion7

Windows 7 Home Premium x64
 
 

The zip folder is 84.7 MB! It contains 5 cbsPersist winrar files, dating back to 3 dates in February.
What is it that you need to see?
This is new to me so...
My System SpecsSystem Spec
08 Mar 2016   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
files

Hi Albion,
Just do the latest dated from Cbs, still need the SURT report as well.

Roy
My System SpecsSystem Spec
09 Mar 2016   #8
Albion7

Windows 7 Home Premium x64
 
 

Hi Roy,


http://1drv.ms/1YwHsEB


I hope this will help!

Johann
My System SpecsSystem Spec
09 Mar 2016   #9
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Albion,
Do you by any chance have a set of >>DELL<< recovery discs, or know someone who has, must be the same as yours Home premium??

OR did you perform an external back-up using something like Macrium or Acronis
PRIOR to the w10 upgrade.

OR is the factory reset restore option still available

There is severe corruption on your system according to just the surt report, link fails to connect to onedrive.
and i suspect there will be even more errors in that
It will be far easier to repair/reinstall

Roy
My System SpecsSystem Spec
09 Mar 2016   #10
Albion7

Windows 7 Home Premium x64
 
 

Hi Torchwood,

Yes I have 3 DELL discs.

No, the last time I did a back-up using an external hard-drive was back in 2014. I use FreeAgent GoFlex.

Where would the factory reset restore option be available?

Johann
My System SpecsSystem Spec
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