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Windows 7: Windows Update still hangs at 0KB of 0% after many attempts to fix

08 Mar 2016   #11
Sky Ranch

Windows 7 Home 64-bit
 
 

It could also depend on how long its been since you last updated.

For example, I just downloaded and installed Windows updates for the month of March and it took roughly two hours from checking, downloading and installing those updates. If for instance it's been several months since you updated it could take longer.

Last month it took over fours hours but it eventually finished checking and I was able to download and install them.


My System SpecsSystem Spec
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08 Mar 2016   #12
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

On my Test Box Win 8.1 checked for updates, downloaded them, and installed them in < 10 minutes.
On the same PC, Win 7 took about an hour just to check for updates.
Downloading and installing them ran fast, have to re-boot now.
My System SpecsSystem Spec
08 Mar 2016   #13
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

these updates are a joke, I've been trying to download them all evening (4 hours now) and still at 0%. What is going on at MS? This is the first patch Tuesday it's been so bad. have tried resetting and re registering the service but it makes no difference

There is something off with their servers. strangely our two windows 10 machines update just fine tonight. looks like MS is purposely making life difficult for windows 7 users. This particular laptop we wish to remain on 7 for some older software. But here we are either in an infinite 'checking for updates ' loop or if we reboot to get back to the original list of offered updates and choose to install any of them it stays at downloading 0% for hours with no sign of springing to life
My System SpecsSystem Spec
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08 Mar 2016   #14
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

So far for me this latest round of Win 7 updates is working great.
On my dinosaur Test Box it seems better / faster than before.
After installing most of the PT updates, WU checks for more updates a lot faster.
My System SpecsSystem Spec
08 Mar 2016   #15
legacy7955

win 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by HelloItsMeAgain View Post
It could also depend on how long its been since you last updated.

For example, I just downloaded and installed Windows updates for the month of March and it took roughly two hours from checking, downloading and installing those updates. If for instance it's been several months since you updated it could take longer.

Last month it took over fours hours but it eventually finished checking and I was able to download and install them.
I know some of the MS Pros here say to keep the PC on and let it run for 48 hours in search mode.
I'd still give that a try as a last ditch effort, the OP is in the UK so perhaps the MS servers will be slower for that part of the world.
My System SpecsSystem Spec
08 Mar 2016   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If you update process is still in the Search mode you can reboot and try again.
Sometimes you get luck and pickup a Microsoft Server that isn't so busy.
My System SpecsSystem Spec
09 Mar 2016   #17
exbucks

Windows 7 Starter
 
 

Thanks for the replies.

After 12 hours (I was asleep so I don't know when) it had found the 246Mb of updates again.

This time I've gone for downloading the lot, and will simply leave it for the next 24hrs to see if it gets off 0%.
My System SpecsSystem Spec
09 Mar 2016   #18
Scottyboy99

Windows 7 Ultimate 64 bit
 
 

That sounds positive that they eventually displayed. I ended up stopping the update service and renaming the software distribution folder. It reset all the update history but am hoping a clean slate may bring it into life. I then started the check for updates but I only had about 30 mins before I had to go to work so had to shutdown - suffice to say it was still checking when I switched off!!! It's getting pretty frustrating that something that should be relatively quick and simple is causing so much difficulty. I'd be very interested to hear if the download stage ever gets off or past 0% for you
My System SpecsSystem Spec
09 Mar 2016   #19
exbucks

Windows 7 Starter
 
 

Well, it is good news. After 1 hour it got off 0%, and add 2 more hours and it's all downloaded and installed (over wireless), and now into "configuring updates".

Ironically, I started an update on my Windows 7 Pro PC (Pentium G3220), and that downloaded in 1/2 an hour.

So the moral is? Roy's fix may have helped (it patently need doing), as may have the myriad things I had done earlier, but a large culprit seems to be the MS update servers.

Maybe MS should offer a message, "you are in a queue", rather than just hanging there, so we know when it is not our systems.

Thanks to all.
My System SpecsSystem Spec
09 Mar 2016   #20
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
patch tuesday

Hi EXbucks and all

YESTERDAY was the worst day of the month for downloading, i forgot it was Patch Tuesday.

every second Tuesday once a month MS issues its security updates so basically everybodies d/l's a large chunk of data, if updates are on the default setting.

Happy surfing.

Roy
My System SpecsSystem Spec
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 Windows Update still hangs at 0KB of 0% after many attempts to fix




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