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Windows 7: Windows 7 build 7601 "not genuine" after update

14 Mar 2016   #11
SmoovAsEggs

Windows 7 Home Premium 64bit
 
 

Ok running malwarebytes currently

And so to get this straight. I should uninstall McAfee?

After I entered ipconfig /flushdns

"Windows IP configuration

Could not flush the DNS Resolver Cache: Function failed during execution"

After I entered ipconfig /registerdns

"Windows IP configuration

Registration of DNS records failed: The RPC server is unavailable"

After I entered netsh winsock reset

"Successfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset."

Going to reboot


The Ethernet and wifi both won't connect. I went through the whole troubleshoot with Microsoft on the phone and they gave up on me

The info on the network connection details screen comparing my laptop to a dell desktop is very different. The IPv4 DNS server is the same but that's about it except for the yes for the DHCP Enabled and NetBIOS over...

And no I don't have a restore point before this


My System SpecsSystem Spec
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15 Mar 2016   #12
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Smoov,
Both of those error messages relate to one service,
Check that DHCP has/is started and on Automatic
(controlpanel>> administrativeservice>> services>>scroll to DHCP RIGHT click(properties) > change to auto)

might also be handy if you could post any dissabled/manual services.

Uninstall Macafee YES, doesn't matter if your not online.
If its Paid reinstall after, otherwise just use MSE.
MBAM scan clean?

That pop-up, with the extra info you posted that IS the MS one, more of a banner than a pop-up, thats about your new WD.

MS also released a few botched updates recently that mucked up RPC, check the >> INSTALLED << list and DATE of your last updates, is that when your probs started, if so post a list of them.

Roy
My System SpecsSystem Spec
18 Mar 2016   #13
SmoovAsEggs

Windows 7 Home Premium 64bit
 
 

Ok so 1) I ran the malwarebytes and got 13 threats detected. All of which say "PUP.Optional.Babylon" and are categorized Potentially Unwanted Programs. They were all succesfully quarantined

2) I uninstalled McAfee

3) the DHCP Client was already on automatic

4) the DHCP Client had the option to start it. And I clicked that and after a few seconds of a bar filling green it stopped and then I got a error "Windows could not start the DHCP Client service on Local Computer. Error 5: Access is denied"

5) before I came here for help I removed about a dozen or so updates that were the initial cause of my issues. But nothing ever changed in regards to my OS working properly. So as of now the most recent updates were installed 2/11/16 (KB3127220, KB3127233, KB3115858, KB3134814, KB3124280, KB3122661, KB3134214, KB3122648, KB3126593, KB3126587)
My System SpecsSystem Spec
.

18 Mar 2016   #14
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Smoove
You should be able to start it .
Thats the puppy thats stopping you gettin on the net it HAS to be started

Rats now i gotta figure out what causing the access denied

Do you run any tuneup utility or registry editor

for starters can you compare mine to yours in the screenshots
Controlpanel >> administration tools >> services >> scroll to dhcp RIGHT click > properties.

Roy


Attached Thumbnails
Windows 7 build 7601 &quot;not genuine&quot; after update-smv1.png  
Attached Images
Windows 7 build 7601 &quot;not genuine&quot; after update-smv2.png Windows 7 build 7601 &quot;not genuine&quot; after update-smv3.png Windows 7 build 7601 &quot;not genuine&quot; after update-smv4.png 
My System SpecsSystem Spec
23 Mar 2016   #15
SmoovAsEggs

Windows 7 Home Premium 64bit
 
 

No I don't even know what a tuneup utility is and I don't run registry editors

Your screenshots compared to my screen are almost identical except in general. My service status is STOPPED and I only have an option to hit start button. To which I get Error 5: Access is denied still.
My System SpecsSystem Spec
24 Mar 2016   #16
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Smoov,
Can you check the registry entries here via regedit
HKLM>system>current control set >services>Dhcp ,
especially the marked one

Roy


Attached Thumbnails
Windows 7 build 7601 &quot;not genuine&quot; after update-smoov.png  
My System SpecsSystem Spec
24 Mar 2016   #17
SmoovAsEggs

Windows 7 Home Premium 64bit
 
 

It looks identical to your screenshot
My System SpecsSystem Spec
25 Mar 2016   #18
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Smmov,
can you run these elevated admin commands

net localgroup Administrators /add networkservice
press enter then

net localgroup Administrators /add localservice
press enter

Reboot

started/can you start it.

Roy
My System SpecsSystem Spec
25 Mar 2016   #19
SmoovAsEggs

Windows 7 Home Premium 64bit
 
 

Not sure if "started/" was supposed to be a command prompt but as I rebooted my laptop. The yellow error ! Is gone from my wifi icon. But as I open up all my internet browsers I can't actually get to a webpage

Chrome says "this webpage is not available DNS_PROBE_FINISHED_NXDOMAIN" for every site I try to access. I also tried Firefox

I tried to log in to another wifi and the same situation occurred
My System SpecsSystem Spec
25 Mar 2016   #20
SmoovAsEggs

Windows 7 Home Premium 64bit
 
 

I also noticed that the Windows is not genuine error is now gone from the bottom of the screen
My System SpecsSystem Spec
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 Windows 7 build 7601 "not genuine" after update




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