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Windows 7: "This is not a genuine copy of Windows 7"

20 Mar 2016   #21
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

yep thats the norm now just have to let it run and run . might have to register/activate again coz of the server change

Roy


My System SpecsSystem Spec
.
20 Mar 2016   #22
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

Thanks again Roy - really appreciated. I just ran that Microsoft Genuine Advantage tool again and it says registered and System on my computer says activated so I guess that's OK? Is that correct?

If updates haven't installed by tomorrow I'll report back.
My System SpecsSystem Spec
24 Mar 2016   #23
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

Unfortunately I still haven't been able to download March's Windows updates. . Now it's not even getting to the downloading stage, it's just stuck for hours on 'checking for updates'. I ran the Windows Update Diagnostics tool and it says 'Windows Update error 0x80070057' not fixed. Getting a bit desperate here so any help really appreciated.
My System SpecsSystem Spec
.

24 Mar 2016   #24
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Can you goto Windows Update log, copy and paste the results please, only need 1 days entries.

Roy
My System SpecsSystem Spec
25 Mar 2016   #25
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

As usual really appreciate the help Roy. I don't know why but there's no info for 24.03.2016. The latest info is for 23rd, and this is it:

2016-03-22 09:09:52:032 2832 9e8 CltUI FATAL: SetClientResponse Complete for directive Forced Reboot failed, hr=8024AFFF
2016-03-22 09:09:52:032 2832 9e8 CltUI WARNING: AU directive Forced Reboot is exiting due to error 8024AFFF
2016-03-22 09:09:52:641 2832 9e8 CltUI FATAL: SetClientResponse Complete for directive Forced Reboot failed, hr=8024AFFF
2016-03-22 09:09:52:641 2832 9e8 CltUI WARNING: AU directive Forced Reboot is exiting due to error 8024AFFF
2016-03-23 20:18:07:248 7316 1ef4 Misc =========== Logging initialized (build: 7.6.7601.19077, tz: -0000) ===========
2016-03-23 20:18:07:248 7316 1ef4 Misc = Process: C:\Windows\System32\sdiagnhost.exe
2016-03-23 20:18:07:248 7316 1ef4 Misc = Module: C:\Windows\system32\wuapi.dll
2016-03-23 20:18:07:248 7316 1ef4 COMAPI -------------
2016-03-23 20:18:07:248 7316 1ef4 COMAPI -- START -- COMAPI: Search [ClientId = <NULL>]
2016-03-23 20:18:07:248 7316 1ef4 COMAPI ---------
2016-03-23 20:18:07:856 7316 1ef4 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2016-03-23 20:31:49:732 7316 c60 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = <NULL>]
2016-03-23 20:31:49:732 7316 1f40 COMAPI WARNING: Received service shutdown/self-update notification.
2016-03-23 20:31:49:732 7316 c60 COMAPI - Updates found = 0
2016-03-23 20:31:49:732 7316 c60 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024001E
2016-03-23 20:31:49:732 7316 c60 COMAPI ---------
2016-03-23 20:31:49:732 7316 c60 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2016-03-23 20:31:49:732 7316 c60 COMAPI -------------
2016-03-23 20:31:49:763 7316 1ef4 COMAPI WARNING: Operation failed due to earlier error, hr=8024001E
2016-03-23 20:31:49:763 7316 1ef4 COMAPI FATAL: Unable to perform synchronous search. (hr=8024001E)


PS - I've run the diagnostics tool several times and also tried to install updates individually via standalone installer but no good.
My System SpecsSystem Spec
25 Mar 2016   #26
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi
Im having a very hard time tracking those errors, and cant find anything with both together, can you run the Mgadag tool again.

Roy
My System SpecsSystem Spec
25 Mar 2016   #27
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

I forgot to say whenever I go into Windows Update I get the red shield telling me to check for updates and telling me I've never checked for updates.




Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-36C49-W3WCJ-DP8X4
Windows Product Key Hash: Bd4VaxXd6VxSWNB7R78YhRIBhrA=
Windows Product ID: 00359-OEM-8882234-05463
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CD71DEEC-0186-46B8-9665-A8C6C3A9D492}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CD71DEEC-0186-46B8-9665-A8C6C3A9D492}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DP8X4</PKey><PID>00359-OEM-8882234-05463</PID><PIDType>3</PIDType><SID>S-1-5-21-3034742988-1206613618-1168055173</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 6930G </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>v0.3204</Version><SMBIOSVersion major="2" minor="5"/><Date>20080925000000.000000+000</Date></BIOS><HWID>8EBA3607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

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Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-822-305463-02-2057-7600.0000-2842015
Installation ID: 020121374332217555299355403204778825824436657874458563
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: DP8X4
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 25/03/2016 19:33:30

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:16:2016 17:34
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAeqio9IoH9qdwGGiT1pug8pD8JFCcvkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
ASF! OEMID OEMTBL
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
My System SpecsSystem Spec
26 Mar 2016   #28
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

For some reason its not going to the MS server
Can you run this from an elevated command mode.
slmgr /ckms (note the space).


Roy
My System SpecsSystem Spec
26 Mar 2016   #29
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

Cleared successfully but still have red shield in Windows Update and when I check for updates keeps checking but nothing downloading.
My System SpecsSystem Spec
27 Mar 2016   #30
edassange

W7 Home Premium x86 SP1 Build 7601
 
 

Finally I think things are fixed. No idea why, but after many days of trying I was finally able to install some of the March updates via standalone installer. After I'd done some, Windows Update then started working and I was able to install the rest the normal way and the shield is now green. I've no idea why I still had all this hassle after successful registration - that's computers for you - I HATE THEM!.

Anyway thanks again for all your assistance Roy. I'll mark this as solved and if I have any problems I'll report back.
My System SpecsSystem Spec
Reply

 "This is not a genuine copy of Windows 7"




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