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Windows 7: KB3136000 keeps wanting to be installed

05 Apr 2016   #1
ADarkDividedGem

Windows 7 64bit
 
 
KB3136000 keeps wanting to be installed

Hi,

The following update keeps getting installed:
"Security Update for Microsoft .NET Framework 4.6.1 on Windows 7 and Windows Server 2008 R2 for x64 (KB3136000)" here is further information about how I have tried to resolve the problem:
  • The update says it was installed successfully
  • Downloaded and installed SURT
  • Deleted the C:\Windows\SoftwareDistribution folder so it got recreated again.
  • Windows Resource Protection did not find any integrity violations.
  • Have uninstalled it and then downloaded and installed it directly from:
    https://www.microsoft.com/en-us/down....aspx?id=51423
  • The compressed CBS folder is 150MB but I have attached the WindowsUpdate.log file if it helps.





Attached Thumbnails
KB3136000 keeps wanting to be installed-kb3136000.jpg  
Attached Files
File Type: zip WindowsUpdate.zip (216.7 KB, 5 views)
My System SpecsSystem Spec
.
05 Apr 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
https://support.microsoft.com/en-us/kb/3149737
Quote:
Symptoms


When you try to install update 3135996 or 3136000, the installation process fails. Additionally, you receive the following error message:

A certificate chain could not be built to a trusted root authority.

Cause


This issue occurs when you operate in an environment that's disconnected from the Internet or that has a firewall that blocks content from the following URL:

403 - Forbidden: Access is denied.
The resolutions list is below the quoted part I posted from the link.
My System SpecsSystem Spec
05 Apr 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi ADDG,
please turn off the update driver option, its having a prob with one.
might correct the problem.
When you deleted the folder did you stop windowsupdates service if not that would create more issues.

Roy
My System SpecsSystem Spec
.

05 Apr 2016   #4
ADarkDividedGem

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Thanks but the installation processes doesn't fail and I am able to to connect to:
403 - Forbidden: Access is denied. (Link to URL automatically gets displayed as 403 on this forum)
Which redirects me to:
http://arrcache.download.windowsupda...dowsupdate.com

I can also download cab files from that same folder:
http://ctldl.windowsupdate.com/msdow...wedcertstl.cab
http://ctldl.windowsupdate.com/msdow...uthrootstl.cab

As provided here:
https://support.microsoft.com/en-us/kb/2677070

I even reinstalled the update with my firewall and antivirus disabled which had no affect.

Quote   Quote: Originally Posted by torchwood View Post
please turn off the update driver option, its having a prob with one.
might correct the problem.
Carried out the instructions here if that's what you meant:
https://support.microsoft.com/en-us/kb/2500967

Unfortunately that change didn't help.

Quote   Quote: Originally Posted by torchwood View Post
When you deleted the folder did you stop windowsupdates service if not that would create more issues.
Yes I stopped the service before I deleted the folder.

The best I can do at the moment is to hide the update but I would like to try and get to the bottom of it.
My System SpecsSystem Spec
06 Apr 2016   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yea that was just the rabbit hole I followed from the original kb3136000 article
I have no idea what the real problem is
https://support.microsoft.com/en-us/...?wa=wsignin1.0
My System SpecsSystem Spec
06 Apr 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

You have loads of errors showing in your windows update log.
Can you run run this fixit
https://support.microsoft.com/en-au/kb/971058

Roy
My System SpecsSystem Spec
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 KB3136000 keeps wanting to be installed




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