Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Updates not downloading

11 Apr 2016   #1
Nikilet

Windows 7 Home Premium SP1
 
 
Windows Updates not downloading

My Dell desktop was Vista Home Premium SP2 32bit. On 4/9 I did a clean install of 32bit Windows 7 Home Premium (Service Pack 1) with an OEM disk that I purhcased. I did not transfer any programs from the old system; have done all completely new installs on everything.

I ran Windows Update and it just ran and ran forever. It never said "Windows is up to date". I checked the View Updates and there were 2 that apparently installed on the date I did the installation, 4/9 (see screenshot).

I did the activation this morning and it was successful. I tried running Windows Update and again it keeps running without end. I finally shut it down.

Secunia psi reports that my Windows 7 is up to date; however, I ran Belarc Advisor and it shows 147 missing updates, most of them either Important or Critical.

sfc /scannow reports: Windows Resource Protection did not find any integrity errors.
I am attaching the CBS log asked for in the instructions I read. I have downloaded the SURT tool but haven't run it yet. Perhaps there is some little thing that I am not doing right so I will wait until I hear back from the forum.




Attached Thumbnails
Windows Updates not downloading-updates.png  
Attached Files
File Type: zip CBS.zip (32.5 KB, 2 views)
My System SpecsSystem Spec
.
11 Apr 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,

All I can say is make sure you have the latest Net framework 4.6.1 installed do it manually
https://www.microsoft.com/en-us/down....aspx?id=49982

And the most recent update client
https://support.microsoft.com/en-us/kb/3138612

If you want to start over see this it is a tricky process
Reinstalled twice, but Windows still won't update
My System SpecsSystem Spec
11 Apr 2016   #3
Nikilet

Windows 7 Home Premium SP1
 
 

I installed that Net framework 4.6.1 and afterwards the pop up told me that the installation was successful. However, that update does not appear in Windows Update under View Updates. It also does not appear when I got to Programs and Featurs and click on view installed updates.

I am in the process of installing the other, KB3138612, right now and it looks like this might be a long process. It just keeps running and says it's "searching for updates on this computer."

I definitely do not want to start all over. I'd rather manually download and install every update that is needed, but it looks to me like the computer isn't recognizing the updates anyway. Net framework was successful, but where is it?

p.s. I started running that KB3138612 at around 3:30 I think. I had to leave the computer and just came back (6:30 p.m.) and it's still running so I assume something is wrong. I am going to cancel this and will run that SURT tool given by tom982 in the "Windows Update Posting Instructions" and see what happens. I'm confused because it appears to be the same tool but the number on that one is KB947821.
My System SpecsSystem Spec
.

11 Apr 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

You will find 4.6.1,
on Programs/features page, top left of screen click on features, new window opens please wait,

Roy
My System SpecsSystem Spec
11 Apr 2016   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yep it is listed in Uninstall a program/ Programs and features as Microsoft Net.....

Restart the machine and manually check for updates
Or just restart and wait 24 hours and manually check

Windows should do a updates check on startup actually delayed startup
Look at the status of these services
Then click Start and type in the search box
services
Click the suggestion or the enter key
Make sure these services are running and on automatic or delayed start.
Double click the listings to get the options to change them.
Background intelligent transfer services
Cryptographic
Windows installer
Windows update
My System SpecsSystem Spec
11 Apr 2016   #6
Nikilet

Windows 7 Home Premium SP1
 
 

After I posted last I ran KB947821 as I said I would. Nothing was happening.
Are KB947821 and KB3138612 the same? Do I still need to install 3138612?

I looked in Programs and Features for the NDP461-KB3102436-x86-x64-AllOS-ENU.exe update in question and it was not there, It still isn't there, altho the KB947821 that finally just installed does show up in both places.

I got the idea to check in Services and see if Windows Update was running. I selected Restart and I immediately got an error window (attached). Then I opened properties of Services/Windows Update/Properties and stopped it, then started it. After I did that I immediately got another window (attached) indicating it was installing.

I went to Windows Update/View update history and as stated, KB947821 appears in both places. I tried to run the Windows Update again but still nothing.

I went back into Services and Windows Installer did not appear to be running so I started that, auto/delayed start. Cryptographic was started but was on manual; I changed it to auto/delayed. Background intelligent transfer services was on manual; I changed it to auto/delayed.

I was very hopeful this was fixed, but I downloaded one critical update which Belarc Advisor said was needed and when I clicked to install it, the Windows Update Standalone Installer opened and it's still running and still doing nothing. I'm going to try restarting.


Attached Images
Windows Updates not downloading-error-0x8024001e.png Windows Updates not downloading-installing.png 
My System SpecsSystem Spec
11 Apr 2016   #7
Nikilet

Windows 7 Home Premium SP1
 
 

I tried everything at this link: Code 80080005 Error on windows update with windows 7 home premimum - Microsoft Community

On this link I see it said for KB947821 to run as administrator and I don't think I did that. So tomorrow I will try running again.

The first tool I ran on that link gave the report shown in #1 attached. The second tool I ran showed differently, #2 and #3 is the resulting report. I don't understand this stuff so am assuming you guys do and maybe you can see something about what's going on.

So far nothing has worked. It's strange because I finally got that one Hotfix to download and install, and there were two updates which apparently installed the day I installed Windows 7, and now nothing.

Meant to tell you also that I did find the Net framework in the actual program list. I was looking under installed updates.


Attached Thumbnails
Windows Updates not downloading-1-wu-diagnostic.png   Windows Updates not downloading-2-all-not-fixed.png  
Attached Files
File Type: pdf #3 results of diag.pdf (3.5 KB, 2 views)
My System SpecsSystem Spec
12 Apr 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Might try this
Windows Update - Reset

Usually it's a corrupt updates store have you ever run windows updates cleanup before ?
Try this first before resetting win updates
All I can say is make sure you have the latest Net framework 4.6.1 installed do it manually
https://www.microsoft.com/en-us/down....aspx?id=49982

And the most recent update client
https://support.microsoft.com/en-us/kb/3138612

Then if you feel up to it as a last resort before a clean install
Use winkey+R
Type in the Run box,
eventvwr
Windows logs on the left column and expanded them and right click and click on clear on the 4 entries below,
Applications
Security
Setup
System
Exit and restart the machine again

Make sure the services are running and hurry up and wait
https://support.microsoft.com/en-us/kb/971033
My System SpecsSystem Spec
12 Apr 2016   #9
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Installing those 2 updates is no help at all, windows update is being all temperamental again today, 1 PC works fine while the other is still checking, you just hafta keep waiting.

None of this ever happened until Windows 10 hit the fan.
My System SpecsSystem Spec
12 Apr 2016   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Course it is

PATCH TUESDAY

Roy
My System SpecsSystem Spec
Reply

 Windows Updates not downloading




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 Updates-Checking and Downloading stuck at 0%
This issue started this past Saturday (Dec 12, 2015) Per Windows Update Posting instructions: 1. Downloaded SURT. When first tried to download SURT on Saturday, it would not download. But, when tried again yesterday (Sun, Dec 13) - it was successful. However, although it said the installation of...
Windows Updates & Activation
Trouble downloading the new Windows Updates, code 80073712
Windows 7 Home Premium 64 bit I ran the SFC /SCANNOW command, and says that there were corrupt files and couldn't repair them. I also ran the System Update Readiness Tool before doing this step. I've attached the CBS .rar file. Thanks for your help! ...
Windows Updates & Activation
Downloading Windows updates separately
Hi, Im looking for a way to download the Windows 7 update files that i can execute on a machine, as i have several computers re-install but i cant afford the bandwith downloading them over and over again. I have tried on the Microsoft site with their update catalog, using IE but it always has a...
Windows Updates & Activation
Windows constantly downloading after installing updates..
Alright, so after updating my pc a few days ago and managing to install SP1 for windows 7, my computer now constantly "downloads" information which results up to 100's of mb's per hour wasted.. and thus having a limited cap amount, I need to find a way to stop it. Why I say this now, is because...
Windows Updates & Activation
Windows 7 Updates Not Downloading
I'm trying to download the new security updates the new activation thing for my copy of Windows 7 Pro but it's not going. Before I click install it says it's download at 68% but won't download anymore. When I manually select to download them all it just goes to 0% and doesn't go anywhere. This...
Windows Updates & Activation
Not Downloading anything, but W7 updates
Ok...here is my issue... I built my computer, installed W7 Pro 64bit, no issues.. Installed some diagnostic programs from my flash... no issues Connected to the net to update windows and drivers...connected fine Windows updated fine..no issues When I go to DL my drivers big issue When I...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App