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Windows 7: Reinstalled twice, but Windows still won't update

11 Apr 2016   #1
sjc312

Windows 7 Home Premium 32bit & 64-bit & 7 Starter
 
 
Reinstalled twice, but Windows still won't update

Hi

I've been having serious problems with Windows Update and initially thinking it was malware I sought help from Spybot, please see the following thread -

https://forums.spybot.info/showthread.php?73252-Windows-won-t-update-is-it-malware

I decided to start afresh and reinstall and have done so twice, but each time Windows just searches for updates for hours but doesn't find any. The only updates on the computer are KB976902 dated 21/11/2010 and KB2534111 dated 28/02/2016. I read somewhere that if I keep having the same problem after reinstalling then its most likely a hardware problem, but my hardware has passed all the tests by ASUS Diagnostic Utility.

I want to keep this dual-core PC and fix it (please see my system specs) because the Mobo and Ram is new, but the CPU and hard drive is refurbished and more than 6 years old, purchased as an almost new Packard Bell computer. The hard drive has an 8GB recovery partition with Vista that I have been told cannot be removed as it would cause problems for the W7 partition. Anytime I have reinstalled Device Manager has not requested any Mobo drivers, so I guess that is the reason the recovery partition cannot be removed.

Incidentally, my HP Mini 110 W7 Starter netbook computer is also experiencing the same problem, and searches endlessly but doesn't find any Windows updates. It was purchased brand new 5 years ago and has a recovery partition with HP bloatware. I upgraded the Ram from 1GB to 2GB, and changed the OS to basic W7 by downloading an ISO from Digital River and I followed a tutorial on this forum and things have worked well until now.

My only Windows updating PC is a self-built W7 Core i5, with brand new parts and no recovery partition, and I was very surprised when it found updates about two weeks ago and successfully installed them.

How do I resolve this problem on my other 2 computers?

I have followed the Windows Update Posting Instructions and the results are -

1. The System Update Readiness Tool ran for hours but found and fixed nothing.

2. The sfcdetails are attached.

3. Windows Error Update codes- there aren't any. Windows Update page just shows a a red exclamation mark and
says → Check for updates for your computer → Most recent check → Never. This is despite several hours of
searching for updates.

4. The CBS.zip log file is attached.

Thanks.




Attached Files
File Type: txt sfcdetails.txt (21.7 KB, 5 views)
File Type: zip CBS.zip (151.5 KB, 7 views)
My System SpecsSystem Spec
.
11 Apr 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

New off the presses,
Simplifying updates for Windows 7 and 8.1

Yes even clean installs have been hit and miss,
Before you start download KB3020369 KB3083710 and KB3161664 KB3102810 and KB3161608 in advance, and store them on a flash drive
Start and complete the install without an internet connection
Immediately after install is complete
Manually install KB3020369 used to be KB3083710 and restart.
Manually install KB3161664 this was released I believe in May
Manually install KB3161608 used to be KB3102810 and restart.
Change your windows update settings I used Check for updates but let me decide when to download and install
Unchecked Give me recommended updates the same....

Restore the Internet connection and Activate windows
Then launch Windows Update search it shouldn't take very long 5-10 minutes for me
Only install Important updates first
Then cull through the Recommended and Optional updates for the ones you want to install.
Exclude any win-10 related updates you want too

Another thing is if you see this update make sure it is not installed with any other updates
It needs to be installed all by it's self
It was not uncheck automatically which caused many others to fail to install

This is now the first to manually install
https://support.microsoft.com/en-us/kb/3020369

I would also install manually net framework 4.6.14.5.2 after all the other updates have completed
https://www.microsoft.com/en-us/down....aspx?id=49982
https://www.microsoft.com/en-us/down....aspx?id=42642

And the most recent update client manually
https://support.microsoft.com/en-us/kb/3138612

Update,
Quote:
I'd ignore the suggestion to install net framework 4.6.1 it is not good for a 32 bit system I have
I had to get rid of it and install net 4.5.2 instead,

Then turn off or change the windows update settings to Never check for updates.
Save kb3145739 to your downloads folder to install later after you restart the machine
https://technet.microsoft.com/librar...or=-2147217396

If you get an error installing kb3145739 it's because the new update settings changes did not stick.
The stand alone installer search was lightening fast and finally installed the above kb314....

After installing it restart again
Switch to Check for update but let me ..... then manually check for updates
It took about 5 minute to find the rest of the updates for April plus all of the net 4.5.2 updates
There's no real reason this should work
I can see it as a net 4.6.1 bug on 32 bit in my case though

But the issue did not affect 2 64 bit installs with net 4.6.1 matter of fact neither had any issue finding the updates on startup or soon after without manually checking for updates

One other note is the 32 bit system has always shown 50%++ cpu usage from our friend svchost.exe and now it's back to normal without turning off windows updates
Latest workaround
Quote:
The newest work around for May is to see if these 2 are installed
First update to manually install if it's not already is KB3145739
Main page,
https://technet.microsoft.com/library/security/MS16-039

Windows 7 sp1 32 bit download,
https://www.microsoft.com/en-us/down....aspx?id=51857

Windows 7 64 bit download,
https://www.microsoft.com/en-us/down....aspx?id=51853

Then manually download and install KB3153199
As always it helps if you switch your update settings to Never check for updates first
Then switch back after the install and manually check for updates and the rest should appear shortly.
Main page,
https://technet.microsoft.com/library/security/MS16-062

Windows 7 sp1 32 bit download
https://www.microsoft.com/en-us/down....aspx?id=52214

Windows 7 sp1 64 bit download
https://www.microsoft.com/en-us/down....aspx?id=52232
My System SpecsSystem Spec
11 Apr 2016   #3
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

A Re install will do nothing, just let it run overnight, they should all be there in the morning, I just did a fresh install for someone and that did the trick, all subsequent updates came just fine after that.

Many people are hitting the servers
My System SpecsSystem Spec
.

11 Apr 2016   #4
legacy7955

win 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
A Re install will do nothing, just let it run overnight, they should all be there in the morning, I just did a fresh install for someone and that did the trick, all subsequent updates came just fine after that.

Many people are hitting the servers

The best answer.

It can take as many as 24 hours of continuous running to get the updates to be found and downloaded.

My advice is to reboot the computer, click update and set the PC to NEVER SLEEP or TURN OFF.
Let it run and most folks will receive those updates.
My System SpecsSystem Spec
12 Apr 2016   #5
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Exactly, Rome wasn`t built in a day, but it sure fell fast

My System SpecsSystem Spec
12 Apr 2016   #6
sjc312

Windows 7 Home Premium 32bit & 64-bit & 7 Starter
 
 

Thanks for the advice, guys. I've been at my wits end with this one. I'll start afresh and keep you posted. BTW, ThrashZone, KB3102810 is 64-bit, although I'm guessing its okay to install on my 32-bit dual core? Please advise. I appreciate all the help.
My System SpecsSystem Spec
12 Apr 2016   #7
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by sjc312 View Post
Thanks for the advice, guys. I've been at my wits end with this one. I'll start afresh and keep you posted. BTW, ThrashZone, KB3102810 is 64-bit, although I'm guessing its okay to install on my 32-bit dual core? Please advise. I appreciate all the help.
KB3102810 - There is an update for 32bit systems (x86)

Use IE and search for KB3102810 here:

Microsoft Update Catalog
Reinstalled twice, but Windows still won't update-microsoft-update-catalog-slimbrowser.jpg
Reinstalled twice, but Windows still won't update-microsoft-update-catalog-slimbrowser-2.jpg


My System SpecsSystem Spec
12 Apr 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

It's on the main kb article just scroll down a bit = All x86
https://support.microsoft.com/en-us/kb/3102810

Same goes for the other All x86 which you install this one first restart and then the other

https://support.microsoft.com/en-us/kb/3083710
My System SpecsSystem Spec
04 May 2016   #9
iamnewborn

Windows 8.1 With Update 3
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Yes even clean installs have been hit and miss,
Before you start download KB3083710 and KB3102810 in advance, and store them on a flash drive
Start and complete the install without an internet connection
Immediately after install is complete
Manually install KB3083710 and restart.
Manually install KB3102810 and restart.
Change your windows update settings I used Check for updates but let me decide when to download and install
Unchecked Give me recommended updates the same....

Restore the Internet connection and Activate windows
Then launch Windows Update search it shouldn't take very long 5-10 minutes for me
Only install Important updates first
Then cull through the Recommended and Optional updates for the ones you want to install.
i've followed your instructions
it won't go if you have slow cpu/low mem like on nettop, netbook, and so on because,
these updates will take a plenty of wasted hours watching "searching for updates" procedure:
-KB2973201
-KB2993651
-KB3078601
-KB3087039
-KB3109094
-KB3145739
so remove them if you have already installed or hide them if you haven't installed yet.
you won't need to install KB3083710
also you won't need to install KB3102810
all you have to do after clean install is disable automatic updates, and install latest windows update client which is currently KB3138612.
i have no troubles installing KB020369 with other updates or separately - this does not matter.

if you have powerfull CPU like core i5 you can install all the important updates, but the update searching process nevertheless will take more time than usual.
My System SpecsSystem Spec
04 May 2016   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

KB3020369 it is listed as a Known issue of causing other updates to fail
Solution is to install it by it's self.

The 2 other updates cut the search time to 5-10 minutes instead of 1....hours.

The other 6 updates I don't know I have not looked them up to see what they are related to or classified as.
My System SpecsSystem Spec
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