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Windows 7: Code 80070246 : Could not search for updates

15 Apr 2016   #1
cordovan66

Window 7 Professional 64-bit
 
 
Code 80070246 : Could not search for updates

My Windows 7 SP1 x64 desktop hasn't been able to run windows update for years.
It gives a Code 80070246 when searching for updates.

I ran SURT. It found 68 errors. I'm attaching the CBS folder without the cab files as they made it too big. The cab files had an older date.

I ran sfc /scannow in offline mode as described here: windows update error code: 80070246
It said "Windows Resource Protection could not preform the requested operation"

I don't have the Windows install DVD else I'd have tried some other suggestions on the web: http://answers.microsoft.com/en-us/w...c-c5ed7832f14e

Please help!




Attached Files
File Type: zip CBS.zip (291.3 KB, 3 views)
My System SpecsSystem Spec
.
20 Apr 2016   #2
cordovan66

Window 7 Professional 64-bit
 
 

No responses for a few days. Hoping someone can help.
My System SpecsSystem Spec
20 Apr 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Cordovan,
Looking at those logs you have not recieved any updates since you installed SP1, as the install appears corrupt.
Uninstall SP1
Reboot
Download the standalone version
https://www.google.co.uk/url?sa=t&rc...PPILw2f2MIkU4w

once completed please run/post this tool
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
.

20 Apr 2016   #4
cordovan66

Window 7 Professional 64-bit
 
 

Thanks torchwood.

I tried uninstalling SP1 but it doesn't show up in "installed updates". In fact it says that no updates are installed.
I then tried doing "wusa.exe /uninstall /kb:976932" in a command prompt with admin privileges. It gave an error: "Installer encountered an error: 0x8000ffff Catastrophic failure".

I then downloaded SP1 from your link and tried to install it without uninstalling the existing one. It gave an error: " Installation was not successful. An illegal character was encountered. For a multi-byte character set this includes a lead byte without a succeeding trail byte. For the unicode character set this includes the characters 0xFFFF and 0xFFFE. ERROR_ILLEGAL_CHARACTER(0x80070246)"

What do I do now?
My System SpecsSystem Spec
23 Apr 2016   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Cordovan,
couple of options, you will need your original w7 discs,

hard option follow the instruction from here
http://support.microsoft.com/kb/942968

either/or a repair install, a full re-installation

Roy
My System SpecsSystem Spec
23 Apr 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yea I'd just use Chrome and get a iso with sp1 already on it of your version of windows and clean install
Download Windows 7 and 8.1 ISO Images from Microsoft - gHacks Tech News

If you run into issues getting updates then just review this
Reinstalled twice, but Windows still won't update
My System SpecsSystem Spec
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