Windows Update (System updates) Multiple Failures

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  1. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #11

    Then if you feel up to it as a last resort,
    Use winkey+R
    Type in the Run box,
    eventvwr
    Windows logs on the left column and expanded them and right click and click on clear on the 4 entries below,
    Applications
    Security
    Setup
    System
    Exit and restart the machine again


    https://support.microsoft.com/en-us/kb/971033
      My Computer


  2. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #12

    Do you want to look at the logs (or me to look at the logs) directly after reboot and no patching or after a patch has been done?
      My Computer


  3. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #13

    I ran that update and received "Update for Windows (KB971033) is already installed on this computer.

    I can see "The Windows Search service hung on starting." in the eventvwr a
    as well as "The server {752073A1-23F2-4396-85F0-8FDB879ED0ED} did not register with DCOM within the required timeout." afterwards which I assume is going to be the Windows Search service.

    Other than that there are a few:
    "The winlogon notification subscriber <TrustedInstaller> took 694 second(s) to handle the notification event (CreateSession)."
    and
    "The winlogon notification subscriber <TrustedInstaller> is taking long time to handle the notification event (CreateSession)."

    Everything else appears normal.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #14

    Hi,
    I would uninstall it and reinstall it as the prior instruction suggest if you don't mind.
      My Computer


  5. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #15

    Ah OK. So i have un-installed KB971033, rebooted and then re-installed it.
    It did not produce any errors and in the System Event viewer it says:
    "Installation Successful: Windows successfully installed the following update: Update for Windows (KB971033)"
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #16

    Hi,
    Yea but you want to disable the update system and manually install that update
    Then manually check for updates after a restart,
    it's weird it works but it does for an odd reason :)
      My Computer


  7. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #17

    Ah right. So I have just installed the update (manually) and the update system is currently disabled.
    I will reboot and the check for updates manually and install 1.....
      My Computer


  8. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #18

    So I have tried installing a 20MB update (KB3149090) which failed.
    It took about an hour to do as it sits at 85% and then 90% for about 20-30 mins before rolling back and taking a further 30 mins to roll back.
    Having looked in the event viewer I can see alot of "Windows Error Reporting" of variations: "WindowsWcpOtherFailure3" and "CbsPackageServicingFailure2"
      My Computer


  9. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #19

    Hi
    Is this update installed or is it one that failed as well ?
    https://support.microsoft.com/en-us/kb/2919355
      My Computer


  10. Posts : 17
    Windows 7 Ultimate x64
    Thread Starter
       #20

    That one is not installed (and does not appear in the recent failed list) but it is also for Windows 8.1 and this is a windows 7 machine.... ?
      My Computer


 
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