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Windows 7: Failing to update?

15 May 2016   #261
derekimo

Microsoft Community Contributor Award Recipient

 
 

Can you run this and post the file it creates, it will give the hardware ID's so we can find the drivers,

System Information File - Create in Windows

Is your laptop an M1710? That's all I get from that info in your specs.


My System SpecsSystem Spec
.
15 May 2016   #262
Alexey2912

W7 Pro 32bit
 
 

Correct Dell XPS 1710.

Product Support | Dell US
My System SpecsSystem Spec
15 May 2016   #263
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Alexey2912 View Post
Correct Dell XPS 1710.

Product Support | Dell US
Thanks. I still need this file though,

System Information File - Create in Windows
My System SpecsSystem Spec
.

16 May 2016   #264
Alexey2912

W7 Pro 32bit
 
 

Here Derek, for your expert recommendations.

Thanks and best regards!


Attached Files
File Type: nfo XPS Info.nfo (2.76 MB, 3 views)
My System SpecsSystem Spec
16 May 2016   #265
derekimo

Microsoft Community Contributor Award Recipient

 
 

Here you go, they are both the card reader,

Ricoh R5C832, R5C843, R5C833, v.1.0.1, A00 Driver Details | Dell US

You can try installing them, they should install fine, if not you may have to use this,

Compatibility Mode
My System SpecsSystem Spec
16 May 2016   #266
Alexey2912

W7 Pro 32bit
 
 

Thanks, yes I recall now, not O2 micron but Ricoh card reader.....Windows one still shows an yellow, but Dell once installed it disappears.

I think the last I installed was one for Vista from Dell site that helped.

A few questions:

1. Do I need to install the 10 Off, optional updates or I can go ahead creating the 2nd back up image?

2. Than install Chrome and other utility soft wares mentioned.

Best regards!
My System SpecsSystem Spec
16 May 2016   #267
Alexey2912

W7 Pro 32bit
 
 

Installed this Ricoh R5C832, R5C843, R5C833, v.1.0.1, A00 Driver Details | Dell US

Its gone.

Thanks and best regards!
My System SpecsSystem Spec
16 May 2016   #268
Alexey2912

W7 Pro 32bit
 
 

Hi ThrahZone,

Care to comment on the following:

4. Than lastly install, G Chrome, and general usage apps like flash, Foxit, 7zip, VLC, Revo, CCleaner, Team viewer, Skype, Freemake video convertor, downloader .....

5. Should CCleaner, reg scan ever be run and fixed for any errors......a hypothetical question?


Best regards!
My System SpecsSystem Spec
16 May 2016   #269
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Alexey2912 View Post
Installed this Ricoh R5C832, R5C843, R5C833, v.1.0.1, A00 Driver Details | Dell US

Its gone.

Thanks and best regards!
You're welcome, glad you got it sorted.
My System SpecsSystem Spec
16 May 2016   #270
Alexey2912

W7 Pro 32bit
 
 

Thanks, but you got it sorted, by giving your expert advice about Ricoh, at the moment I had assumed it was O2, but recalled while back when installed W7, Dell Ricoh for Vista helped resolve.

Even now while installing it asked if its ok to override over Ricoh already installed....

Thanks again and best regards!
My System SpecsSystem Spec
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