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Windows 7: W7 Update Issues Unbelievable

24 Apr 2016   #1
meridius21

Windows 7 HP & Pro 64 bit
 
 
W7 Update Issues Unbelievable

This is really unbelievable. When I started using Windows 7, I never had any problems. Microsoft has now made it as difficult for us as possible to install updates. Most people on this forum have some sort of technical knowledge and can at least turn to help when they have problems. But what happens to the average user who has no idea why their cpu and ram use has become almost uncontrollable for no obvious reason?

I reinstalled my os twice during the last few days and it almost became a full time job. I followed this link for advice but it didn't completely work and I wasn't happy just accepting a restore point when it all went wrong. I have now had enough. What is the point in carrying on like this constantly trying to outmanoeuvre Microsoft on windows 7 update so I don't have to download or install Windows 10.

With supposedly 50% of pc's running Windows 7 what are people doing out there? Are companies just switching Windows Update off?


My System SpecsSystem Spec
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27 Apr 2016   #2
meridius21

Windows 7 HP & Pro 64 bit
 
 

I have now installed my os for the third time (clean install) and switched off updates ("Never check for updates"). Then Windows 7 decided to automatically install Windows Update Agent 7.6.7600.320 and it changed the update settings to "Install updates automatically" so I thought I may as well take the risk and try again as I thought it would be better to try and at least control the situation myself.

I set updates to "Check for updates but let me choose whether to download and install them". Nothing was happening as usual except for high ram/cpu use. I then manually installed KB3102810 and KB3083710. This then stopped high ram/cpu use and allowed the updates to appear and be installed manually. I may have had to restart again once although I can't exactly remember.

I have now installed all important updates with the word "security" in them. I have hidden the following updates as I wasn't sure if they were related to Windows 10 upgrade:

KB2798162
KB2868116
KB2929733
KB3020369
KB3138612
KB3148851
KB971033
KB2533552

I am now left with KB976932 (Windows Service Pack 1 for x64-based systems). I don't understand if I need to install this as I already have SP1 installed?

Also did anyone have any problems with GWX Control Panel. Can it be fully trusted and is it being properly managed and updated? I haven't yet installed it but I suspect it may have been blocking my original attempts to update Windows 7. I am trying to avoid making manual changes to the registry.
My System SpecsSystem Spec
27 Apr 2016   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yes if you ever want to successfully install another update you will need to install this one
https://support.microsoft.com/en-us/kb/971033

Not sure what's up with the sp1 deal

There have been quite a few hoops to jump through most are posted here
Reinstalled twice, but Windows still won't update

Another way is this
Make sure and go to Uninstall a program and see which Microsoft Net framework you have installed,
4.5.2 is the most consistent to have installed,
https://www.microsoft.com/en-us/down....aspx?id=42642

Switch your windows update setting to Never check for updates temporarily
You can try and install the newest update client manually leave your update settings at Never check for updates until you install this,
https://support.microsoft.com/en-us/kb/3138612
My System SpecsSystem Spec
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28 Apr 2016   #4
meridius21

Windows 7 HP & Pro 64 bit
 
 

Many thanks for your thorough reply. It looks like I am not the only person having problems.

My laptop is now fine after this third install. It is an OEM and all is working is ok so as the expression goes "If it ain't broke don't fix it".

I have two other laptops both with W7. One is retail and the other is OEM. Those were last updated before October 2015 so this may require some experimentation as they are not clean installs. I wonder if it is possible or advisable to also reset Windows Update i.e. run the Windows Update Troubleshooter?
My System SpecsSystem Spec
28 Apr 2016   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

After reading this it also insists that if you ever want to successfully install an update it needs to be installed
https://www.microsoft.com/en-us/down....aspx?id=18257

This one should be installed all by it's self
https://support.microsoft.com/en-us/kb/3020369

I have this one installed no big deal
It should abide by this if you click Start and type or paste this in the search box,
Change Customer Experience Improvement Program settings
https://support.microsoft.com/en-us/kb/2929733

I also have this one no big deal
https://support.microsoft.com/en-us/kb/2868116
This one is replaced by the above one
https://support.microsoft.com/en-us/kb/2798162

This is the newest update client as I posted already
KB3138612

The only questionable one was the Russian time zone one
All I do know is hiding Important updates or ones that say they are for you to successfully install other updates need to be installed
So in short Restore all of them
If you don't want the Russian time zone one don't load it the others seem required
https://support.microsoft.com/en-us/kb/3148851
My System SpecsSystem Spec
28 Apr 2016   #6
meridius21

Windows 7 HP & Pro 64 bit
 
 

Many thanks. I will look into all this and get back to this post again at some point with feedback if necessary.
My System SpecsSystem Spec
03 May 2016   #7
meridius21

Windows 7 HP & Pro 64 bit
 
 

This is where I am at now. I had to install updates on three laptops (still one more to go!):

1) W7 HP SP1 64bit - clean install.
2) W7 Pro (upgraded to SP1) 64bit - some updates already previously installed but not updated for some time.
3) W7 HP SP1 64bit - some updates already previously installed but not updated for some time.

My main aim has been to get Windows Update going without installing or downloading Windows 10.

I used the following procedures and updates:

KB3083710

KB3102810

KB3138612

Windows Update Automated Troubleshooter (run this a few times and run again after restarting. The troubleshooter's report may not always be accurate. Try running it with Windows Update on and off - experiment!).

Optional Task (only if necessary - try Troubleshooter above first):

Go to services.msc > Stop Windows Update > Delete contents in folder C:\Windows\SoftwareDistribution (not folder itself) > Start Windows Update in services.msc **

** Some users do not like to delete these files so you could always just copy the files into a new folder called 'SoftwareDistributionOld' and restore the contents later if you have a problem. Do not forget that by deleting these files you will have to find your update history from Control Panel\All Control Panel Items\Windows Update\View update history\Installed Updates. I personally deleted these files on the two laptops that were not clean installs, but if the troubleshooter resolves your problem then you should try to avoid this procedure.

I changed my laptop power settings temporarily on 'Put the computer to sleep' to 'Never' so that the update process could take place without interruption.

I also installed GWX Control Panel I cannot advise the best settings but I would at least "Click to Prevent 'Get Windows 10' App" and "Click to Prevent Windows 10 Upgrades".

In terms of the troubleshooter the updates suddenly appeared on one laptop when I disconnected the wifi connection in one case. In the other two cases the updates appeared more quickly and when I had a wifi connection.

My Windows Update settings are on "Check for updates but let me choose whether to download and install them" as I am really only interested in security and important updates and do not want automatic updates with Microsoft having complete control over this process.

Needless to say it is worth restarting your pc after each install and procedure.

This is not intended to be a definite guide but at least I have made good progress on this and Windows Update has finally got moving after these updates.

No doubt the game of cat and mouse with trying to get us to upgrade will continue.
My System SpecsSystem Spec
03 May 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
What ever works
My System SpecsSystem Spec
07 May 2016   #9
meridius21

Windows 7 HP & Pro 64 bit
 
 

Let's hope the below is true and then perhaps we can get back to a more normal life...

Microsoft is removing its nagging Windows 10 upgrade notifications soon | The Verge
My System SpecsSystem Spec
07 May 2016   #10
alphaniner

Windows 7 Professional x64, Arch Linux
 
 

For what it's worth, I recently faced the same situation with ridiculously slow update process on a clean install from W7 Pro x64 SP1 refresh media. But with some testing I found that manually installing WindowsUpdateAgent-7.6-x64 and then Windows6.1-KB3112343-x64 before ever running Windows Update solved those issues. Following that process on two clean installs on two different sets of hardware, the initial update check took just minutes, and the entire update process took just a few hours.
My System SpecsSystem Spec
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 W7 Update Issues Unbelievable




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