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Windows 7: Update problem wauserv eating 50% cpu can't change updates settings

28 Apr 2016   #1
johnny20

Windows 7 Home Premium 64
 
 
Update problem wauserv eating 50% cpu can't change updates settings

Hello,

I upgraded my Vista laptop to Win 7 Home Premium 64. It took a few days to get it running, install all drivers, new BIOS, etc.

But I still have one problem left.

Wuauserv is eating 50% cpu constantly. It is windows update related. I seem to have problems with the updates. It says that "some settings are managed by your system administrator" and everything is grayed out. I can't change a thing. I am the only owner of this laptop, I am the admin, I don't understand what this is.

Could you please help?

Thank you!


My System SpecsSystem Spec
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28 Apr 2016   #2
johnny20

Windows 7 Home Premium 64
 
 

Also, it seems my computer thinks I'm part of a Workgroup, but I use this laptop at home.

Member of Domain / Workgroup, domain is grayed out, workgroup is checked.

I don't have Group Policy installed.

It was not a clean install, but an upgrade using genuine Toshiba software.

Windows is constantly checking for updates without success.
My System SpecsSystem Spec
28 Apr 2016   #3
johnny20

Windows 7 Home Premium 64
 
 

I ran the Microsoft Windows Update Troubleshooter and this error came out:

0x8024402C.
My System SpecsSystem Spec
.

28 Apr 2016   #4
johnny20

Windows 7 Home Premium 64
 
 

The last thing Windows installed on my computer was Windows Update Agent 7.6.7600.320. Now I get error 0x8024402C. Windows checking updates without any success.

Any ideas?
My System SpecsSystem Spec
28 Apr 2016   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Ran into this which has near the bottom a fixit for me listing
https://support.microsoft.com/en-us/kb/883821
My System SpecsSystem Spec
28 Apr 2016   #6
johnny20

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi and welcome to SevenForums,
Ran into this which has near the bottom a fixit for me listing
https://support.microsoft.com/en-us/kb/883821
I tried that but this it what is says:

"This easy fix does not apply to your operating system or application version"
My System SpecsSystem Spec
28 Apr 2016   #7
jc836

Windows 7 Enterprise 64bit Desktops; Windows 7 Professional 64Bit Laptops
 
 

There is an offline updating tool that you can use. It is WSUS offline Update.
FIRST thing that you should do is disable Windows Update in Control Panel and then do the same in Services. This will stop the excessive CPU usage. You can then run the updater. I would also make sure you have the MOST CURRENT version of the Microsoft Windows Updater and it is likely that what you have on your machine is pre 2014.

Good luck
My System SpecsSystem Spec
28 Apr 2016   #8
johnny20

Windows 7 Home Premium 64
 
 

I can not stop the update. Like I said, everything is grayed out. This problem has been happening since win has installed the Windows Update Agent 7.6.7600.320.
My System SpecsSystem Spec
28 Apr 2016   #9
jc836

Windows 7 Enterprise 64bit Desktops; Windows 7 Professional 64Bit Laptops
 
 

If you can get into SAFE Mode you can enter services.msc on the command line. Scroll down to the entry Windows Update and carefully Disable it entirely. This will stop the service and the high CPU usage. Then you can do the replacement updater or use WSUS Offline Updater.
Remember that your copy of Windows 7 may not be as good as you think. You might also try a clean install from an ISO if you have a Product Key that the MS servers will accept.
My System SpecsSystem Spec
28 Apr 2016   #10
johnny20

Windows 7 Home Premium 64
 
 

Printscreen of error


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My System SpecsSystem Spec
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