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Windows 7: windows keeps installing updates

02 May 2016   #21
kelspan

windows 7 premium 64-bit
 
 

done! will i be able now to install the update that i had an issue with


My System SpecsSystem Spec
.
02 May 2016   #22
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
No telling you'll have to let us know

If not uninstall ie11.
Repeat reset of windows updates with Option 3 from here again,
Windows Update - Reset

Do it under Clean boot
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
03 May 2016   #23
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Kelspan,
Any reason for the black background.
can you run this and post the results
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
.

07 May 2016   #24
kelspan

windows 7 premium 64-bit
 
 

hello! i am terribly sorry for the delay. here are the results :
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BFF84-6GFC2-BWX77
Windows Product Key Hash: EkRG02noirn1etiserf2jJnVqlM=
Windows Product ID: 00359-OEM-8992687-00017
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C97EEED1-DDB8-4264-A5D4-644ADA36A33E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160317-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C97EEED1-DDB8-4264-A5D4-644ADA36A33E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BWX77</PKey><PID>00359-OEM-8992687-00017</PID><PIDType>2</PIDType><SID>S-1-5-21-1312169925-638820982-3803948247</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>SATELLITE L755</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="7"/><Date>20110322000000.000000+000</Date></BIOS><HWID>3FE03807018400FE</HWID><UserLCID>0408</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800017-02-1033-7600.0000-0632011
Installation ID: 002750410765045225169483109693589505336643456400832633
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: BWX77
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/5/2016 1:13:41 πμ

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:24:2016 00:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAeqjofeTLsnrOQkjHoIOeytBwWjPgWS5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSQCI TOSQCI00
FACP TOSQCI TOSQCI00
HPET TOSQCI TOSQCI00
BOOT TOSQCI TOSQCI00
MCFG TOSQCI TOSQCI00
WDAT TOSQCI TOSQCI00
ASF! TOSQCI TOSQCI00
SLIC TOSQCI TOSQCI00
SSDT INSYDE INSYDE
ASPT TOSQCI TOSQCI00
SSDT INSYDE INSYDE
SSDT INSYDE INSYDE
My System SpecsSystem Spec
08 May 2016   #25
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Kelspan,
nothing odd with that.
I see your using google, as i said in post 6, you could allways turn IE off, reboot, then turn it back on.

Can you post a copy of your last day's windows update log, might give me more info.

Roy
My System SpecsSystem Spec
10 May 2016   #26
kelspan

windows 7 premium 64-bit
 
 

there you go.


Attached Thumbnails
windows keeps installing updates-untitled.png  
My System SpecsSystem Spec
10 May 2016   #27
kelspan

windows 7 premium 64-bit
 
 

i run system maintenance. I thought that the results might help you.


Attached Thumbnails
windows keeps installing updates-untitled.png  
My System SpecsSystem Spec
10 May 2016   #28
kelspan

windows 7 premium 64-bit
 
 

any thoughts?


Attached Thumbnails
windows keeps installing updates-untitled.png  
My System SpecsSystem Spec
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