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Windows 7: Windows update error 0x800B0100

11 May 2016   #1
Anttty

Windows 7 Professional 64 bit
 
 
Windows update error 0x800B0100

Windows update worked fine for the first 100 updates but then stopped working and now just hangs on searching for updates. I have installed SURT and also ran sfc /scannow which showed no problems. When i run the windows update diagnostics tool it shows;

Windows update error 0x800B0100 not fixed
cryptographic service components are not registered not fixed
service registration is missing or corrupt fixed
Problems installing recent updates fixed
Problems installing recent updates fixed



Link to CBS file as it wouldnt let me attach it - https://www.dropbox.com/s/vi0uab4il5momgt/CBS.zip?dl=0


My System SpecsSystem Spec
.
11 May 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Antty,
that error code relates to a permissions problem can you run/post the results from this tool please

http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
11 May 2016   #3
Anttty

Windows 7 Professional 64 bit
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DQMQK-3JQ6C-PQKD3
Windows Product Key Hash: FChuduVFApFqnnAeXtziG9XCInw=
Windows Product ID: 00371-OEM-9324917-09184
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3B1664F8-2ADF-45EA-98AE-C84CA27EFB86}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3B1664F8-2ADF-45EA-98AE-C84CA27EFB86}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PQKD3</PKey><PID>00371-OEM-9324917-09184</PID><PIDType>8</PIDType><SID>S-1-5-21-3738989048-2365575737-1526186208</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.60</Version><SMBIOSVersion major="2" minor="7"/><Date>20160201000000.000000+000</Date></BIOS><HWID>ACB40500018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-249-109184-02-1033-7601.0000-1332016
Installation ID: 009002926946868824762306853215654080308661586914288881
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: PQKD3
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/12/2016 4:09:18 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAAABAABAAEAAAACAAAAAgABAAEAln0mUWx+GkhU+RAz2kUSzWzq6IKwNnXudjI=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
AAFT ALASKA OEMAAFT
UEFI ALASKA A M I
SSDT AMD POWERNOW
BGRT ALASKA A M I
My System SpecsSystem Spec
.

12 May 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Anttty,
Thats a counterfeit install, and it will not activate correctly.
Your using an OEM key, taken from another comp, and using it on a custom build.


Roy
My System SpecsSystem Spec
12 May 2016   #5
Anttty

Windows 7 Professional 64 bit
 
 

Really? My dad used this key on his custom PC before and never gave him any problems?
My System SpecsSystem Spec
13 May 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

And thats why, MS noticed the motherboard change, from your Dad's comp.
OEM keys are tied to the 1st motherboard, if its changed, you get the non-genuine.
If your dad was using it then i suspect whoever built it used an exploit to sidestep the activation rules.

Roy
My System SpecsSystem Spec
13 May 2016   #7
Anttty

Windows 7 Professional 64 bit
 
 

Will upgrading to windows 10 fix this problem
My System SpecsSystem Spec
13 May 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

NO,
the Digital entitlement as its now called is based on the current status of the comp.

Roy
My System SpecsSystem Spec
16 May 2016   #9
Anttty

Windows 7 Professional 64 bit
 
 

I've brought a brand new windows 10 key and now have no problems thank you for helping.
My System SpecsSystem Spec
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 Windows update error 0x800B0100




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