Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 update stuck at checking for update.

26 May 2016   #1
My pc is broken

Windows 7 Ultimate x64
 
 
Windows 7 update stuck at checking for update.

Hi
I can't install any of the update as it is checking forever. i did a fresh install of windows 7.
Thanks

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key Hash: hTNIwJxpoGVBaL73Jbg21CBGbQw=
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {AC569C03-DB95-43CB-8C73-E0D5E1156198}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AC569C03-DB95-43CB-8C73-E0D5E1156198}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4VQ4R</PKey><PID>00426-293-5637932-85386</PID><PIDType>5</PIDType><SID>S-1-5-21-1254240672-1790824804-1203073250</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.1C</Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS><HWID>E7FF3D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-293-563793-00-1033-7601.0000-1472016
Installation ID: 006433917074424924287865882224931735741746273811529880
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 4VQ4R
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 5/27/2016 12:48:04 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAln2KTV4R2LuIgt40IKXKLOq26AwqIVxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
WDRT HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
ASPT HPQOEM SLIC-MPC
DMAR INTEL CP_DALE
SSDT PmRef CpuPm


My System SpecsSystem Spec
.
26 May 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Lookin at that report,
There are at least 2 lines of data that i need.
Rerun the report please otherwise cant help you.
That comp did not come with that OS, please confirm if you have a dreamspark licence.

Roy
My System SpecsSystem Spec
Reply

 Windows 7 update stuck at checking for update.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Update stuck at Checking for updates?
I have a Toshiba T235D-S1340 running Windows 7 Home Premium version 6.1.7601 SP1 Build 7601 currently on my bench, trying to work out extreme slow-downs for a friend. While I have seemed to have solved the slow-down issues, when running Windows Update, it seems to just spin it's wheels...
Performance & Maintenance
Windows update stuck checking
I had to reinstall windows and I ran a restore from a backup I made and I think that might have messed up Windows Update. I know there's a way to delete the cache or data folder and make Windows Update like new again if that makes any sense. Or reset it? I just forget how. What do you suggest? It's...
Windows Updates & Activation
windows 7 update stuck at "checking for updates...
Same issue here. Fresh install of Win 7 Pro x64 w/SP1 in a VM. Also tried installing Win 7 Pro x64 and manually adding SP1 ( from .iso )-- after SP1 is added, Windows update just runs and runs and never finishes. Been running for the past 4 hours. Installs earlier this year did not have this...
Windows Updates & Activation
Windows Update stuck checking.
So we have this Acer laptop that, of course, came with all kinds of crap installed that starts up with it. Getting tired of hearing about how slow the thing is, I disabled a half dozen things (MyWinLocker, LaunchManager, some other crap) that aren't essential, leaving a few things from Intel,...
Windows Updates & Activation
Windows Update stuck at checking for updates
I have installed Windows 7 starter on my netbook. Now it's time to update WU first said it had to update a component and seems it did correctly. After each boot, WU says "Check for updates for this computer" (I have it set to check but not download them) Windows Update is stuck at checking...
Windows Updates & Activation
windows 7 update stuck at "checking for updates...
Same issue as josefine. Recent clean install. Got some updates done, including service pack 1, then Windows Update updated, and now I'm stuck. No earlier version of Windows Update detected, so I can't roll back, tried the above fixes (including Windows Fix It, which wasn't able to install...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:25.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App