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Windows 7: unable to update office 2010

02 Jun 2016   #1
totte

Windows 7 Home Premium 64 bit
 
 
unable to update office 2010

After a number of actions my Update is working fine for Windows updates (W7 Home P). But it will NOT include M-soft products. There is NO (expected) option in the Update program to enable such actions and the link to read more about the subject brings me to a webpage simply explaining how to open Update i.e. the circle closes. I know that browser choice may be crucial so I use IE11 as my standard in these attempts. I have set the office applications to upgrade with no effect. Looking for office upgrades from within Word brings me back to the webpage suggesting Update. So I find NO way to instruct the Update program to look for office updates.


My System SpecsSystem Spec
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02 Jun 2016   #2
Brink

64-bit Windows 10 Pro
 
 

Hello totte,

You should have a Give me updates for Microsoft products and check for optional Microsoft Software when I update Windows box to check in your Windows Update settings that would include Office updates.

Windows Update Settings - Change
My System SpecsSystem Spec
02 Jun 2016   #3
totte

Windows 7 Home Premium 64 bit
 
 

As my original post states, no such option exists in my Update version. Which is exactly why the Q is raised. Suggested solutions to the problems seem to assume that Update and/or Word etc have options that do not exist in my versions.

My Update Agent version is the latest available from Msoft Support. I use a 64bit version in a 64 bit W7 Home Premium.
My System SpecsSystem Spec
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02 Jun 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Totte,
can you run this tool copy/paste the results.
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
03 Jun 2016   #5
totte

Windows 7 Home Premium 64 bit
 
 

I ran it. Under the office flap all info is N/A. What are you lookung for
My System SpecsSystem Spec
03 Jun 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Answers
post a copy of it,
lines 1,2,3 will include N/A plus other info, line 4 should have at least 2 lines of info.

Roy
My System SpecsSystem Spec
03 Jun 2016   #7
shadow2201

Microsoft Windows 10 Professional 64-bit
 
 

Quote   Quote: Originally Posted by totte View Post
As my original post states, no such option exists in my Update version. Which is exactly why the Q is raised. Suggested solutions to the problems seem to assume that Update and/or Word etc have options that do not exist in my versions.

My Update Agent version is the latest available from Msoft Support. I use a 64bit version in a 64 bit W7 Home Premium.
Can you post a screenshot of your Windows Updates screen, on the "Change Settings" tab to see what options you have?
My System SpecsSystem Spec
05 Jun 2016   #8
totte

Windows 7 Home Premium 64 bit
 
 

Roy & shadow,
I enclose the info requested


Attached Files
File Type: pdf MGADiag Office.pdf (313.8 KB, 3 views)
File Type: pdf Update Settings.pdf (393.1 KB, 9 views)
My System SpecsSystem Spec
06 Jun 2016   #9
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Totte,
Your updates are set to OFF.
as for the Mgadiag i need the whole report, just copy/paste it

Roy
My System SpecsSystem Spec
06 Jun 2016   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This tutorial by Brink should help posting the MGADiag report/log.
Give it a try totte.

Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
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