Lost ability to use Microsoft Update


  1. Posts : 97
    Windows 7 Professional SP1
       #1

    Lost ability to use Microsoft Update


    Today I was adjusting some settings in Windows Update and made the mistake of unchecking the box that said "give me updates for Windows and other Microsoft products".

    Now I cannot get the updates for Office 2013 like I could last month.

    And now when I go into Windows Update and click on the "find out more" link where it says "get Updates for other Microsoft Products" - instead of going to Microsoft Update - I get this link:

    Microsoft Windows Update

    Which simply displays two lame graphics on how to get to Windows update via the Start Menu.

    Even the main Windows update site has been altered...(update.microsoft.com)

    http://update.microsoft.com/

    Clearly something is going on at MS - as it seems "Microsoft Update" is gone.

    Also - I now have my ESET 8.x NOD32 complaining about "missing system updates". When I view what's hanging out there via the ESET interface - I see a boatload of "critical" Office 2013 updates that probably shouwl be installed.

    But I cannot get anything for Office 2013 via Windows update now.

    Any ideas on how I can restore the normal Microsoft Update service - if it is in fact still available?

    VP
      My Computer


  2. Posts : 23
    Windows 7 Ultimate x64 (v6.1)
       #2

    Hello!

    Maybe this link may help you a bit: https://support.microsoft.com/en-us/kb/2753538

    Please let me know if your issue was/wasn't resolved.
      My Computer


  3. Posts : 97
    Windows 7 Professional SP1
    Thread Starter
       #3

    Tyler1118 said:
    Hello!

    Maybe this link may help you a bit: https://support.microsoft.com/en-us/kb/2753538

    Please let me know if your issue was/wasn't resolved.
    That MS link is for Click To Run installs of Office.

    A retail (from disc) install of Office 2013 has NO ability to draw updates from the Account page. There is NO button to press.

    I solved my issue via this thread:

    unable to update office 2010

    Cheers!

    VP
      My Computer


 

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