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Windows 7: Lost ability to use Microsoft Update

07 Jun 2016   #1
Vocalpoint

Windows 7 Professional SP1
 
 
Lost ability to use Microsoft Update

Today I was adjusting some settings in Windows Update and made the mistake of unchecking the box that said "give me updates for Windows and other Microsoft products".

Now I cannot get the updates for Office 2013 like I could last month.

And now when I go into Windows Update and click on the "find out more" link where it says "get Updates for other Microsoft Products" - instead of going to Microsoft Update - I get this link:

Microsoft Windows Update

Which simply displays two lame graphics on how to get to Windows update via the Start Menu.

Even the main Windows update site has been altered...(update.microsoft.com)

http://update.microsoft.com/

Clearly something is going on at MS - as it seems "Microsoft Update" is gone.

Also - I now have my ESET 8.x NOD32 complaining about "missing system updates". When I view what's hanging out there via the ESET interface - I see a boatload of "critical" Office 2013 updates that probably shouwl be installed.

But I cannot get anything for Office 2013 via Windows update now.

Any ideas on how I can restore the normal Microsoft Update service - if it is in fact still available?

VP


My System SpecsSystem Spec
.
08 Jun 2016   #2
Tyler1118

Windows 7 Ultimate x64 (v6.1)
 
 

Hello!

Maybe this link may help you a bit: https://support.microsoft.com/en-us/kb/2753538

Please let me know if your issue was/wasn't resolved.
My System SpecsSystem Spec
08 Jun 2016   #3
Vocalpoint

Windows 7 Professional SP1
 
 

Quote   Quote: Originally Posted by Tyler1118 View Post
Hello!

Maybe this link may help you a bit: https://support.microsoft.com/en-us/kb/2753538

Please let me know if your issue was/wasn't resolved.
That MS link is for Click To Run installs of Office.

A retail (from disc) install of Office 2013 has NO ability to draw updates from the Account page. There is NO button to press.

I solved my issue via this thread:

unable to update office 2010

Cheers!

VP
My System SpecsSystem Spec
.

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 Lost ability to use Microsoft Update




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