Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win 7 SP1 won't install 8024200D error- HP DV7-4171us laptop

16 Jun 2016   #1
MannyLNJ

Windows 7 Ultimate 64 Bit
 
 
Win 7 SP1 won't install 8024200D error- HP DV7-4171us laptop

I am unable to install Service Pack 1 any help is appreciated

Genuine Advantage Tool output

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {869BB27B-66BD-42A9-ADC0-296341BF24C3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.150318-1623
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{869BB27B-66BD-42A9-ADC0-296341BF24C3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3879077741-3312422276-3156771005</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.29</Version><SMBIOSVersion major="2" minor="6"/><Date>20130225000000.000000+000</Date></BIOS><HWID>ACB93607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700008-02-1033-7600.0000-0902016
Installation ID: 019464076492438475188052403066111271193916633424874454
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 6P6GT
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/16/2016 11:37:41 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAACAAAAAgABAAEA6GGaG1ADrFZU+dCuiMka6mI9Sp8CfKhZnrM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 1443
FACP HP 1443
HPET HP 1443
BOOT HP 1443
MCFG HP 1443
SLIC HPQOEM SLIC-MPC
SSDT AMD POWERNOW


My System SpecsSystem Spec
.
17 Jun 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Manny,
Looks like its never been registered, please run KB971033, rerun your report the following should have gone, and you'll be good to go.

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]


Roy
My System SpecsSystem Spec
30 Jun 2016   #3
MannyLNJ

Windows 7 Ultimate 64 Bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Manny,
Looks like its never been registered, please run KB971033, rerun your report the following should have gone, and you'll be good to go.

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]


Roy
Sorry for the long delay in replying. I was dealing with other systems I had I will try this and update the thread.

*** New info below**
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {869BB27B-66BD-42A9-ADC0-296341BF24C3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.150318-1623
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{869BB27B-66BD-42A9-ADC0-296341BF24C3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3879077741-3312422276-3156771005</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.29</Version><SMBIOSVersion major="2" minor="6"/><Date>20130225000000.000000+000</Date></BIOS><HWID>ACB93607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700008-02-1033-7600.0000-0902016
Installation ID: 019464076492438475188052403066111271193916633424874454
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 6P6GT
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/30/2016 9:17:19 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAACAAAAAgABAAEA6GGaG1ADrFZU+dCuiMka6mI9Sp8CfKhZnrM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HP    		1443    
  FACP			HP    		1443    
  HPET			HP    		1443    
  BOOT			HP    		1443    
  MCFG			HP    		1443    
  SLIC			HPQOEM		SLIC-MPC
  SSDT			AMD   		POWERNOW
My System SpecsSystem Spec
.

01 Jul 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Manny,
No worries about the time delay.

I'm not entirely sure if this installation is genuine.
Its reporting an HP 1443 indicator (desktop model), the thread states 4171 US laptop.
Looking up the laptop it did not appear to be sold with a Pro version.

Can you look at the OEM sticker on the machine, see what it states.

Roy
My System SpecsSystem Spec
01 Jul 2016   #5
MannyLNJ

Windows 7 Ultimate 64 Bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Manny,
No worries about the time delay.

I'm not entirely sure if this installation is genuine.
Its reporting an HP 1443 indicator (desktop model), the thread states 4171 US laptop.
Looking up the laptop it did not appear to be sold with a Pro version.

Can you look at the OEM sticker on the machine, see what it states.

Roy
I am not sure if the install is genuine either at this point, The OEM sticker on the bottom was partially covered with a barcode sticker. I decided that since I was going to go to Win 10 when my SSD and cable for 2nd drive bay came there was no reason to delay further and upgraded to 10. It looks like the upgrade took except for some items showing a triangle on triangle on them but that is for another forum.
My System SpecsSystem Spec
01 Jul 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Sounds like it was a refurb model in that case, as the latest OS was installed feb this year, and updated it to Pro at the same time,
BUT dont know why it did not include SP1.

Roy
My System SpecsSystem Spec
Reply

 Win 7 SP1 won't install 8024200D error- HP DV7-4171us laptop




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
SP1 fails to install. Error 8024200D.
Hoping you guys could help me out with my SP1 install, as I get error 8024200D when I run it through Windows Update. I have gone through the usual stuff, like the sfc /scannow command (no issues), and the System Update Readiness Tool (also fine). I tried installing manually, but then I get a...
Windows Updates & Activation
Five updates refuse to install. Error 8024200D
Good morning or good evening. I'm having problems with my Windows Update again. :cry: A few months ago, there were 150 pending updates that refused to be installed. Now of these, there are five left. I have installed smoothly ten or twenty updates in recent weeks, but when the computer...
Windows Updates & Activation
Windows 7 Service Pack 1 install error 8024200d
Hi, I already tried installing different tools (Fixits, Tool System Update Readiness etc.) from Microsoft Knowledge Base - none of them worked. It neither installs with Windows Update nor with downloading the update manually. I use windows 7 professional 64bit. Hope anyone can help...
Windows Updates & Activation
Service Pack 1 Install Failed Error 8024200D
I have checked the Microsoft help page, multiple other people seem to have the same or a similar problem. Some of them have had success in solving it, but their solutions do not work for me. The service pack downloads fine, but fails when installing, giving me the error code 8024200D (which I have...
Windows Updates & Activation
Some updates won't install Error Code: 8024200D
Hi I have several updates(currently 3 but it was 5 last time I tried) that fail. They seem to download alright, but on installation the progress bar takes a few leaps to the end, and it's all fails. I stopped updating for a week or so, and today, I was able to successfully apply 14 out of...
Windows Updates & Activation
Windows 7 SP1 will not install, error 8024200D
Trying to install SP1 gives me an error of 8024200D. I have tried the SURT with no luck.
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App