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Windows 7: Windows Update problem, CBS file

02 Jul 2016   #1
dalves96

Windows 7 Professional 64 bits
 
 
Windows Update problem, CBS file

I've follow the "Windows Update Posting Instructions" post and so I am sending the CBS file about the error's.


Ps: I'm sorry for my english.

Thank you,
Daniel Alves




Attached Files
File Type: zip CBS.zip (1.52 MB, 1 views)
My System SpecsSystem Spec
.
02 Jul 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Daniel,

Nothing much wrong with those logs.
What problem are you having??

can you run this tool
http://go.microsoft.com/fwlink/?LinkID=52012

copy/paste the results

Roy
My System SpecsSystem Spec
02 Jul 2016   #3
dalves96

Windows 7 Professional 64 bits
 
 

Thank you for the reply. The problem is that the windows update don't update just stays like this.
(Image)

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-DF9B2-V27M6-77GMF
Windows Product Key Hash: RHdX39Rb5lTBgHAaBFesg9DSu6Q=
Windows Product ID: 00371-OEM-8992671-00503
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {DCC4C794-D9F8-4672-B197-D3FFE39BC0A0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DCC4C794-D9F8-4672-B197-D3FFE39BC0A0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-77GMF</PKey><PID>00371-OEM-8992671-00503</PID><PIDType>2</PIDType><SID>S-1-5-21-3370308734-21226733-583717975</SID><SYSTEM><Manufacturer>Micro-Star International Co., Ltd.</Manufacturer><Model>CR61 2M/CX61 2OC/CX61 2OD</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>E16GDIMS.20I</Version><SMBIOSVersion major="2" minor="7"/><Date>20141110000000.000000+000</Date></BIOS><HWID>818F3E07018400F4</HWID><UserLCID>0816</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSI_NB</OEMID><OEMTableID>MEGABOOK</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700503-02-2070-7601.0000-1842016
Installation ID: 002232540696323645635900676764005913317031657371640941
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 77GMF
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 03-07-2016 00:26:05

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GGGEJCRZkRInO4CSg7aYn5/dBtcvPbjyPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC MSI_NB MEGABOOK
FACP MSI_NB MEGABOOK
HPET MSI_NB MEGABOOK
MCFG MSI_NB MEGABOOK
FPDT MSI_NB MEGABOOK
LPIT MSI_NB MEGABOOK
SSDT INTEL sensrhub
SLIC MSI_NB MEGABOOK
SSDT INTEL sensrhub
SSDT INTEL sensrhub
SSDT INTEL sensrhub
SSDT INTEL sensrhub
SSDT INTEL sensrhub
MSFF MSI_NB MEGABOOK


Attached Thumbnails
Windows Update problem, CBS file-capture.png  
My System SpecsSystem Spec
.

02 Jul 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Daniel,
Looks like your licenced but not registered.
Please run KB971033.
Reboot
re-run the tool,

The following should change, and the File mismatches gone.

Cached Online Validation Code: N/A, hr = 0xc004f012

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Should then be good to go.

Roy
My System SpecsSystem Spec
03 Jul 2016   #5
dalves96

Windows 7 Professional 64 bits
 
 

Thank you very much it resolved the problem, but still seems to be have some other problems with other updates like drivers.

This is s optional update (description below): I got the "Error code 80070103", and this other link solved the problem.
Windows 7 Error code 80070103 - Microsoft Community

Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics 4600

Download size: 85,7 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 software update released in August, 2015

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
</title> <link href="//www.microsoft.com/favicon.ico?v2" rel="shortcut icon" /> <link href="//az623152.vo.msecnd.net/cdnresources/2.35/content/smccss.css" rel="stylesheet" /> <script src="//ajax.aspnetcdn.com/ajax/jQuery/jquery-1.9.1.min.js"> </scrip

Thank you very much again,
Daniel Alves
My System SpecsSystem Spec
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