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Windows 7: windows update error 80070422 downloads but does not register

10 Jul 2016   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Hottentot,
Open an elevated command mode,
then copy/paste the bold text in the screenshot.

Roy


My System SpecsSystem Spec
.
17 Jul 2016   #12
Hottentot

windows 7 home premium 64bit
 
 

Dear Roy

I hope you're still there. I had internet connection problems but now i am in Belgium with good connections. I proceeded as you suggested, here's the diag

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XRFK2-XFHYG-RTVDK
Windows Product Key Hash: bsk89rXKRhJP3gFgul369TGsihg=
Windows Product ID: 00359-OEM-9808037-26162
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.2.0.000
ID: {480D47B5-880A-48DC-89F4-A300AD372A17}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Microsoft Windows XP
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160317-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{480D47B5-880A-48DC-89F4-A300AD372A17}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.2.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RTVDK</PKey><PID>00359-OEM-9808037-26162</PID><PIDType>8</PIDType><SID>S-1-5-21-1327486702-2513083884-3186033696</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 7745G </Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>V1.03 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100427000000.000000+000</Date></BIOS><HWID>359C3E07018400EC</HWID><UserLCID>0809</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514

Nom : Windows(R) 7, HomePremium edition
Description : Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
ID d’activation : 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00359-00196-080-326162-02-2060-7601.0000-2792014
Identificateur d’installation : 003361032643832666190016618185710586743592376126003645
URL du certificat du processeur : SpcService Web Service
URL du certificat de l’ordinateur : RacService Web Service
URL de licence d’utilisation : UseLicenseService Web Service
URL du certificat de clé de produit : PkcService Web Service
Clé de produit partielle : RTVDK
État de la licence : avec licence
Nombre de réinitialisations de Windows restant : 3
Heure approuvée : 17/07/2016 12:20:39

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:17:2016 19:38
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAIAAgABAAIAAQAEAAAAAgABAAEA6GGcQpnzEmlcUppR/BnEBy43LipiPfRYhsWsDyDpjkxcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CALPELLA
HPET INTEL CALPELLA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALPELLA
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm


erik
My System SpecsSystem Spec
17 Jul 2016   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Hottentot,
can you run the standalone KB971033.
Reboot
rerun tool
Dont worry if it states allready installed, it will run and update ActiveX
The details in this part of the report will change.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE7
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:17:2016 19:38
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


Roy
My System SpecsSystem Spec
.

18 Jul 2016   #14
Hottentot

windows 7 home premium 64bit
 
 
still windows update do not register

dear roy

I feel embarrassed that you loose so much time with me ! For one reason or another your inserted screenshot from a previous message doesn't show anymore. Please, what do you mean with "standalone KB971033" ?

erik
My System SpecsSystem Spec
18 Jul 2016   #15
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Hottentot,
No worries about the time
link to MS for KB971033, (pick the correct version 32/64bit
https://support.microsoft.com/en-us/kb/971033

Copy of replacement re-register SPPSRV

net stop sppsvc

cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
ren tokens.dat tokens.bar
net start sppsvc
cscript.exe %windir%\system32\slmgr.vbs /rilc

Roy
My System SpecsSystem Spec
22 Jul 2016   #16
Hottentot

windows 7 home premium 64bit
 
 
further

unfortunately it says that none of both update can be run on my pc....
My System SpecsSystem Spec
22 Jul 2016   #17
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

HMMM??
can you run the tool from this link
http://www.sysnative.com/niemiro/apps/SFCFix.exe
copy/paste the output.
REBOOT

then i would like to see copies of your CBS log, and 1 days details from the WindowsUpdate log.

Roy

Have you been infected by malware/virus at anytime????
My System SpecsSystem Spec
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 windows update error 80070422 downloads but does not register




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