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Windows 7: Windows Update spins "checking for updates"; SURT installer spins

09 Jul 2016   #1
BillRW

WIndows 7 Pro 64bit
 
 
Windows Update spins "checking for updates"; SURT installer spins

Windows Update spins forever on "checking for updatse". The Win Update Troubleshooter gives error 0x8024402C. I have tried numerous fixes including some KBs - no success.

Today I tried steps 1 and 2 that you recommend should be run before posting on this problem.

1. The SURT installer has been spinning > 3 hrs on "searching for updates on this computer".

2. I ran "sfc /scannow". It says "Windows Resource Protection found corrupt files but was unable to fix some of them" and refers to CBS.log - but that is an empty file.

Can anyone advise me?


My System SpecsSystem Spec
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10 Jul 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Bill,
have you tried the fixit from this link
https://support.microsoft.com/en-us/kb/883821


Roy
My System SpecsSystem Spec
10 Jul 2016   #3
BillRW

WIndows 7 Pro 64bit
 
 
Yes thanks but no proxy set

Thanks Roy; however that's the first of many fixes I tried. The auto fixer will not run, and on trying the manual way, the command proxycfg is not recognised. I never had set up any proxy and there is none showing up in the properties of the network connection.
My System SpecsSystem Spec
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10 Jul 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

OK Dokey,
Lets try reseting it via IE.


Roy


Attached Images
Windows Update spins "checking for updates"; SURT installer spins-iesec.png 
My System SpecsSystem Spec
10 Jul 2016   #5
BillRW

WIndows 7 Pro 64bit
 
 

Hello Roy. I assume you meant click the "Restore advanced settings" button, so I have. It didn't seem to change any settings and has not solved the problem.
My System SpecsSystem Spec
10 Jul 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Bill,
the error code points towards an internet connection problem.

can you run these commands
Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0


Save as flush.bat to your desktop.
Right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

Roy
My System SpecsSystem Spec
11 Jul 2016   #7
BillRW

WIndows 7 Pro 64bit
 
 

I ran that but there was a message to the effect that one of the operations couldn't be performed on a local area connection because it wasn't connected (I was on wireless at the time). Re-ran with wired connection, seemed to run OK. Then left machine on all night but no change - Windows Update still not working.
It's maybe worth clarifying that all other Internet connectivity has been perfect throughout - it's only WU that seems to have a problem.
My System SpecsSystem Spec
11 Jul 2016   #8
BillRW

WIndows 7 Pro 64bit
 
 

I left WU "running" for some hours and it stopped with error C80003FA. I'm about to google for that but posting here in case it is one you know.
My System SpecsSystem Spec
11 Jul 2016   #9
BillRW

WIndows 7 Pro 64bit
 
 

Update - I thought I'd made progress because when I went to do a restart after the C80003FA, the little shield appeared beside the "shutdown" selection - but there was no message about updates during shutdown or restart, and nothing in WU history (which had been wiped by one of the previous "fixes". I saw in another thread that CF80003FA indicates a memory problem - and since installing an extra 1GB I have had the odd blue-screen - so we'll see what Memtest finds. Nothing so far...
My System SpecsSystem Spec
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 Windows Update spins "checking for updates"; SURT installer spins




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